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Hvac Repair reviews in New Carlisle

  • A
    Extreme's One Hour Heating & Air Conditioning
    The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn���t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn���t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn���t always the case with contractors, so always ��� get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I���d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn���t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It���s not a ���con��� rather it���s just something their newer techs need to be mindful of. About 2 �� weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I���m not listing this as a ���Con��� because I was level set that they were journeymen and I didn���t object. Working out kinks in the system comes with the territory with any piece of engineering ��� but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words ��� customer service. A call taker should NEVER say the words, ���If you���d have let me finish������ nor should they ever talk to you as if you were a child. This shouldn���t dissuade you from using Extreme because I���ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I���m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019
    - Benjamin R.
  • A
    CJS Heating & Air
    Awesome..Mike came out and diagnosed my furnace. He's a very nice guy, very personable. He answered all my questions as I stood there watched & learned. He took his time,very professional. I could of replace the gas valve my self but did not want to mess with the gas. He has a special tool to check for leaks which he found, took it back out and fixed it. I highly recommend Mike for all your furnace repairs. Company is a little pricey but worth every dime. If there would of been a problem that night, they would of came back out and fixed it free of charge. Very happy with the out come. Thanks again Mike. The company is lucky to have you..
    - Lisa S.
  • A
    Ed's Heating Cooling Plumbing Electric
    I have an older house that had electric boiler heat and no AC. To try and make the energy bills lower and comfort level higher, we decided to put in a whole new system. I talked to 3 companys in the area and felt Ed's had a good handle on what we needed. They work with Bryant products which I am comfortable with. We chose a higher end model for its efficiency and reliability, cost was higher than I like but what isn't these days. The install took about 5 days but they had plenty of help to get the job done. My sump failed in the middle of all this and Eds was able to replace that on the same day which was a great relief. Its been running now for about a month and everything is working fine. I would highly recommend Ed's for the work you need done.
    - greg w.
  • A
    B&K Heating Inc.
    Had problems with furnace keep stopping restarting. Heat exchange going out. Too pricey to fix for a 16 yr old furnace. They quotes good price, didn’t try to sell me more than I needed. Said A/C was in good shape, no need to get that done now. Been using this company for over 25yrs-good service.
    - Kathleen E.
  • C
    B&K Heating Inc.
    1. Brian and Phil were very professional with installation but did not caulk base at slab. After my call was fixed promptly.
    2. I have emailed or called three or four times  and have not received the $400.rebate from power company as promised by Ed.
    3. Yes we got the state rebate. 6 months
    - Jerry H.
  • B
    Wells Heating and Air Conditioning Inc.
    Was on time, diagnostics found issue. My home owners policy directed me to another company. Was given a quote for repair. Listed part for 179.00, could by same part factory direct for 12.99. I used the Angie list special yo have the come out for diagnostics.
    - Alan K.
  • A
    B&K Heating Inc.
    The whole job went quite well. Both installers were courteous and knowledgable .they worked continuously and would not stop and finish the next day even though they had already worked 12 hours.the equipment is great and I am very happy with the job they did.
    - Guy H.
  • A
    Reco Enterprises LLC
    Great communication – he let me know exactly when he’d be arriving, worked around my schedule, then followed up several times about a special filter he was having made.  He also wore covers over his boots in my house – I appreciated that.
    - Chris P.
  • A
    Ed's Heating Cooling Plumbing Electric
    They come out twice a year. The last time they had come out it was a free visit because we had bought into a preferred customer program; there are some services that they come out and perform that doesn’t cost us anything. We have had a long relationship with them and have never been disappointed. A few times when we have had an urgent situation they have responded right away.
    - Ralph J.
  • A
    Ed's Heating Cooling Plumbing Electric
    They are awesome; I am on a yearly contract. I highly recommend them; they installed my furnace when I needed one. They are very reasonable, professional and the guys are all really nice; it is just an awesome company. Their price is better than anybody's around here and I will use them again in the future.
    - Kimberly H.
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HVAC Contractors in New Carlisle

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