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Septic Tank Cleaning reviews in New Albany

  • A
    Chuck's Septic Tank Service
    I called Chucks on Tuesday and had an appointment that Thursday, the lady who made the appointment was very nice explained what would happen. On Thursday, they were supposed to be there between 2-4 I got a call at 1:30 they were on their way. Got there explained EVERYTHING to us! Emptied our tank and was very nice and informative. Did the job wonderfully. Being first time septic owners we now feel very much ready for what we need to do to maintain.
    - Sandee C.
  • A
    BOB'S SEPTIC
    Randy was timely, efficient and personable.  He came the day after I called.  He also didn't try to sell me any unnecessary services, such as a competitor did in the past.  I was completely satisfied and will be sure to call him again in the future.
    - Thomas S.
  • A
    Chuck's Septic Tank Service
    I had called my regular plumber to deal with a backed up sewer drain in the basement floor. They don't handle sewers and referred me to Chuck's.
    When I called Chuck's, Amy answered promptly, took down all my info, and promised that someone would be out to help within an hour. Less than 20 minutes later they called to say the crew was on their way, and within 5 minutes they were in my basement, checking out the problem.
    They tried a couple things to find the cause of the backup, including checking the AC system outside (the ultimate culprit). They brought in a power "snake" and cleared out the drain quickly, and didn't mind that my kids wanted to watch their every move. 
    The two guys (Nik and...I don't remember his name) were personable and professional, chatting with me while not wasting any time getting their work done. 
    Overall I was impressed with their punctuality, speed, and courtesy. I would have them back if I ever have this problem again and I recommend them to anyone needing help with their sewer drain.
    - Kathleen F.
  • A
    Underground Connections - Trenchless Sewer Repair
    They were excellent. Everything about them stood out; their promptness and their professionalism. He was very nice. He had a small problem on his end. He called and let us know about it way ahead of time, so that we could take care of it. He was excellent when he got here.
    - JOYCE P.
  • B
    Chuck's Septic Tank Service
    Good overall for a pretty straight forward service and I am not sure how you make or rank this task excellent.  The only hiccup was a mixup in the time of my appointment as I requested a first thing in the morning timeframe and what was written down on their schedule was before noon?  Once I called the office, Julie routed someone my way but it was still 11 am or so when the truck arrived.  Tom the driver has been doing working in this field for years, was very nice and personable. He did the job quickly and I was on my way.
    - Michael D.
  • F
    Judge's Sanitation & Excavating
    It was horrible, following the county coming out to perform their annual inspection.  I contacted them to get an estimate and they told me I had to put in a new pump and it would cost up to $1,100 when it turned out to only need a $168 part.  The county came after the part was installed by another service provider, and everything was working fine and approved.
    - KATHY K.
  • A
    EVERCLEAN AERATION SERVICES INC
    John from Everclean came out and looked at our aerator. He put in a new motor at a reasonable cost. He was very thorough and explained everything to us. Very polite and professional. We would definitely use his service again and would recommend him to others.
    - DOUG & LONI B.
  • D
    Judge's Sanitation & Excavating
    I called Judges Sanitation because they were the first ones listed on Angie's list and had an A rating and a Super Service Award. Our aerator motor was not working. They came out and took it out and showed me the filters that were dirty and stated that the motor was ruined. We were very unhappy because the motor was probably only about 3 to at the most 5 years old. They had not installed the original motor. They told us we would need a new motor att a cost of over $1,000! My husband questioned that price and they stated that that was the price that they had gone up. The guy even told me that they don't really make any money off of,those anyways. We decided to call another place, Everclean. Everclean came out. John, from Everclean told me that more than likely he could have repaired the motor by putting in a new vein kit at a much lower cost. Needless to say, we had to get a new motor. However, on the upside, John from Everclean told us that with putting in a new motor with a 2 year warranty(Judges only came with a 1 year warranty) it would be $743.00. Much better than $1,000+! I just don't understand why Judges gets listed first when looking for septic service and gets a Super Service Award when if you read in other comments on other reviews, there are several issues listed with Judges. I am disappointed because I went with them because of their award and being listed first. I am out $95.00 with them.
    - DOUG & LONI B.
  • A
    Judge's Sanitation & Excavating
    They showed up promptly after being called at the time they said they would.
    Found out what the problem was and corrected it.
    Checked over the rest of the system and made recommendations.
    Additional work was needed that required some parts.
    I approved the start of the work needed.
    They finished the work later that day for the price I was quoted.
    I would/will use them again.
    - Kyle F.
  • D
    E. C. BABBERT INC
    WHEN I CALLED AND EXPLAINED WHAT I NEEDED, THEY FAILED TO SAY THEY ONLY WORK ON CERTAIN SYSTEMS. THEY SET AN APPOINTMENT FOR 1:00 PM. ABOUT A HALF HOUR LATER I CALLED BECAUSE THEY WEREN'T HERE. WHEN I REACHED SOMEONE, THEY SAY THEY'VE BEEN HERE, AND GONE, AND LEFT A NOTE SO SMALL I DIDN'T SEE IT. THEY SHOWED UP BEFORE I COULD GET HERE. THEY WERE UNPROFESSIONAL, AND SAID THEY DON'T EVEN WORK ON MY SYSTEM. I WISH THEY WOULD HAVE CALLED OR LEFT A MESSAGE, SO I COULD HAVE AVOIDED WASTING MY TIME.
    - KATHY K.
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Septic Tank Services in New Albany

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