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Recent Plumbers Reviews in New Albany

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    Choice Home Warranty
    I had great service! The agent who did the faucets was very polite, and professional. He did a great job, our faucets are nice and sturdy. On the washing machine issue, the agents that arrived were also polite and professional. The agent said that the machine needed to be replaced. Fortunately, the coverage I had allowed me to be approved to purchase a new one! I guess I made the right (CHOICE HWS)
    - Christina R.
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    Choice Home Warranty
    Perfect. The company that came to our home was punctual, professional and fixed the problem in one visit. Couldn't ask for better service and response!
    - Sharon M.
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    Stay Dry Waterproofing - Columbus
    In all of the 24 years that we've lived in our home, our sump pump never kicked on. We just assumed that it was because it didn't have to because our property is on a hill, but it turns out that it was rusted solid. Also, the water pipes from the downspouts on the west side of the house to the street were clogged with soil and/or roots, and were not draining rain water underground to the street's gutter efficiently, so in a heavy downpour, the excess water was seeping through the concrete blocks of our foundation on that side of the house. Luckily, we discovered water on the floor in our basement before it got to be a major problem, and we scheduled a crew from Stay Dry Waterproofing to install a new sump pump and all new PVC pipes underground. They showed up on Monday morning as promised, and spent several hours tunneling under the mulch beds next to our house and down the hill, and then UNDER the sidewalk to the gutter. They did a good job by returning the top soil dirt back into the trench and the sod back in place. They did poke a small hole in the plastic window well cover with a shovel, but it's no big deal (we sealed it with duct tape, and big flowerpots will cover it in the summer). Joe Basham was very polite & friendly, and he and his crew did an excellent job!
    - Robin S.
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    The Eco Plumbers & Drains
    Great! Checked everything. Was professional and extremely nice. Would use EcoPlumbing again and ask for Richard French! Many thanks!
    - howard r.
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    The Eco Plumbers & Drains
    Very professional, knowledgeable, helpful, respectable, they gave me several options on pricing and were on time. I’m still waiting on one part though. It appears my cartridge is an older make and model.
    - Victoria M.
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    The Eco Plumbers & Drains
    Chris was courteous, kind, and very professional. Knowledgeable of issues needed addressed and was able to offer multiple options. 10/10 recommend!
    - Beth K.
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    The Eco Plumbers & Drains
    I received a call at 7:30 am to let me know the technician would arrive in 30 minutes. 15 minutes later he had arrived. It took only one technician to remove my old 40 gallon tank from the basement and replace it with a 50 gallon tank. I asked him to try to move it as far to the right as possible since I have to get around it to do laundry and it was already a tight squeeze with the smaller tank. He completed the work quickly and cleanly and managed to give me as much and maybe a little more space to get around it. He was patient and asked if I had any questions. All my questions were answered with kindness and clarity. I am very happy with the new water tank and the installation process. I hope I never need to buy another water heater, but if I do I would hire Eco Plumbers again.
    - Lisa C.
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    The Eco Plumbers & Drains
    Bobby came out to assess the issue, but the leak wasn't leaking. So he recommended not doing any repair, but watch it for a while. Over the weekend the leak reappeared. I texted a picture, and he called back immediately, and scheduled to return first thing Monday. He replaced only the parts that were the issue, no more. We always ask for Bobby as he is always professional, informative, and does the job well. And he always comes back at no additional charge if the problem hasn't been fully resolved.
    - SAM L.
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    The Eco Plumbers & Drains
    Bob was fantastic. He went above and beyond to get our hot water heater repaired, I felt like he really cared and made us a priority.
    - Lauren H.
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    The Eco Plumbers & Drains
    Ammar showed up on time as anticipated. He was very professional, came in with mask and foot booties on. He assessed our kitchen sink faucet and said he did not have parts for our Cygnet faucet which we purchased as a package from granite formations and that I would have to order parts or he could provide a new fixture to replace our existing faucet which he had all the parts for installation. The price for the new faucet and installation was more than what we wanted to spend on this repair so we thanked him for his time and shared we were nit interested in purchasing a new fixture. He was fine with our decision and did not charge us for his time to assess our circumstances and wished us well. All good.... we have never used ecoplumbers previously. I found them very professional and timely. I believe for our application they were not the right fit for us....
    - SHARON & DAN M.
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Plumbers in New Albany

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