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Plumber reviews in New Albany

  • F
    Mr & Mrs Plumbing Services
    Gave me a window of 1:00-3:00 PM for visit to estimate a plumbing job. I called at 2:40 to ask if they were coming - no answer. I called again at 3:20 and left a message. They never called back to apologize or reschedule. I took 1/2 day off to be there to meet them. If you value your time, don't call this company.
  • A
    Affordable Basement Solutions
    I had Tony Reed of Affordable Basements and his experienced crew restore crawlspaces on two homes I own. Theses were extensive upgrades that included perimeter drain tile, sump liner and pumps, and 10 mil visqueen on ground. I had a water problem that caused a 4 block wall to lean in and need to be repaired. Also the egress window had to be enlarged for a more comfortable and functional entrance. Tony installed exterior drains to channel the water away form the house and French drains to keep the front yard dry. All water drained to the 24 inch street tile 170 feet from the house. The second home had additional problems related to a clogged drain tile to the street that needed to be replaced. The insulation in the crawlspace was damp so Tony removed all the insulation and encapsulated the crawlspace with insulation on the crawlspace walls. Tony also replaced a waterline from the well and installed a pressure tank in the crawlspace. All the work completed was at a very reduced cost from other bids obtained. All of the drainage systems work extremely well and I will have Tony return to encapsule the first house to reduce the humidity in my Crawlspace.
    - David F.
  • F
    Safe Basements of Ohio
    The work was done in Oct. 2017. Sent note to owner, Neil, said "It appears that the underground drain that your company installed in October, 2017 is failing to direct the water flow fully to the street. The downspout drain cover blew off the drain as the water erupted from the downspout and flooded the yard and caused the basement walls to be wet. notified owner in early Dec. that walls were still wet, He came out and said that it was due to heavy rain, In April 2018 sent note, "I called your office on 4-13-18 and spoke with Melissa regarding gushing waters coming out of my downspouts and flooding my yard and causing my basement walls to be wet." In closing, my walls still get wet -- though not as bad, perhaps because we have not had as serious a rain. Now it seems they have gone out of business. Would love to have them fix the drain tiles so the wet wall issue is corrected. I delayed giving a rating because I was hoping that they would fix the problem. It has not been two years and I have been plagued with the same problem I hired them for.
    - Estella B.
  • A
    614 Design and Remodel
    Having Mike Baker, owner of 614 Design and Remodel, update our bathroom was a great experience! Mike met with us initially to go over our thoughts of how we wanted to change our master bathroom. Mike followed up in person with a quote, an estimated start date and list of store recommendations for us to buy all the materials we needed to get prior to the start date. Mike was timely, efficient, perfectionist, clean, and trustworthy. Mike showed up everyday at the same time to get to work. He would complete the daily jobs efficiently and clean up daily. He was organized with his tools but also in the process of completing the job. He was a perfectionist where he would go above and beyond to make the bathroom the best. He sampled 3 different grouts to see which one looked the best. He would have ideas that would make it look better and explain them to me first. He went an hour away to order special barn doors for us. He took apart the pebble mosaic tile to lay in the floor of the shower so it wouldn���t have a lined division. It was the little things that made it better. He would clean up the work space everyday, which was nice. And most importantly he was very trustworthy to have around. In addition to the bathroom he also painted our master bedroom, closet and laundry room to coordinate with the bathroom and tile floor was installed in the closet, bathroom and laundry room to make it fluent. I would highly recommend Mike Baker, owner and operator, of 614 Design and Remodel, for bathroom renovations and remodeling.
    - Christine R.
  • D
    The Waterworks
    We needed the (2 month old) garbage disposal and drain lines tightened under the kitchen sink and then a quick repair to the Sump Pump drain where it exits the house. I called Waterworks with the two items we needed help with and they scheduled someone to come out when it was convenient for us. Waterworks came to our home right at the end of the window they promised and immediately told my wife that the disposal could be fixed with the purchase of a new garbage disposal for an additional $380.00. (my 3/4 HP InSinkErrator Badger only cost $130) When she pointed out that our current disposal is only 2 months old and needs tightened, they dropped the sales tactic, did the job and left. They didn't have the second job on the work order, so they did not perform that task. It was a lame move to work on the wife attempt an up-sell on a clearly overpriced product. I was straight up with them on the phone and if it was to small of a job, they could have said so then.
    - DAVID G.
  • A
    The Service People
    The job was done professionally, using my preference of installation. Matt and Adam communicated well, were friendly and professional, did a great job and even secured the cabinet I bought to the wall for me. The faucet that came with the sink was bad but they came back and installed a new one the very next day. Thanks Matt!
    - Sue G.
  • A
    Drain Busters
    Ian called ahead of time and told me exactly when he would arrive and he was very punctual. I showed him the problem and he proceeded. He took his camera to look to see if I had a blocked or cracked pipeline. I did not. I was told by another company that I needed to replace all my pipelines. Ian told me there was nothing wrong with my pipelines. He did find some leaves blocking the flow and removed them. He also tightened down 2 of my downspouts to make sure they were draining properly. He told me that if I still had water draining in my basement to call Rogers Basement who I was told the most honest basement people around. Rogers Basement is the company who told me Drain Busters was honest and professional. I found that to be very true! I was pleased with doing business with Drain Busters and would definitely use them again. Ian was very kind, honest and professional. Thank you, Ian!
    - Cindy W.
  • A
    Rogers Basement Waterproofing
    Last week, I had Stay Dry come out because I had water draining into my basement. A man came out and told me I needed to replace my drainage pipelines outside for almost $3000.00. My son was here and told me to get a second opinion. That's when I called Rogers Basement. I spoke with a gentleman named Paul who asked me how they knew my pipelines were the problem. I told them Stay Dry just said they were. He told me there is no way without using a camera or something to look below to see if that was the problem. He recommended Drain Busters. He said they were honest and professional. Drain Busters came out and used the camera and found my pipelines to have nothing wrong with them. He said there were some leaves possible blocking the flow and removed them. He tightened two of my downspouts to make sure they were working correctly. He said your pipelines are fine and do not need replaced. I called Paul to thank him for being so honest and guiding me to another honest company to help me. I am so grateful I called Rogers Basement and talked to Paul. It was nice working with him. If I ever need basement work, I will definitely be calling Rogers Basement and hopefully get to talk to Paul!
    - Cindy W.
  • A
    Amanda Plumbing Sewer & Drain
    John the technician assigned to our work order was amazing! He called before arriving, was very courteous and was able to complete the job in under an hour! He also explained everything that he was going to do and provided some professional tips to ensure we were able to handle any ���hiccups��� that we may have down the road. When we have more pliumbing work to complete we will definitely call Amanda Plumbing again and request John!
    - Sara A.
  • A
    Ohio Basement Authority
    From start to finish, the job went very well. The initial consultation was very detailed and informative. The guys that were on site during the job (Martin, Josue and Josiah) were very courteous and professional. At the end of each day, Martin would walk me through the progress and asked if I had any questions. We had a drain installed around the perimeter of the basement and "drains" coming down from the windows to catch the water overflow. We had a new sump pump installed and carbon fiber reinforcements put on 2 of our 4 bowed walls. I would definitely recommend them to anyone needed this type of work.
    - Angela B.
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