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Home Builder reviews in New Albany

  • F
    Ryan Custom Remodeling
    We hired Scott on 03/07/2014 for a bathroom remodel (turning a Jack and Jill into two separate bathrooms) and kitchen install in our basement.  He had told us that he had an entire crew including an electrician, plumber, painter,etc.  He had also told us all permits were pulled to do these jobs.   We just purchased this house and were having all items completed before we moved in.  Unfortunately, we gave him free access to the house and were unable to constantly watch what he was doing.  His "crew" consists of him and a guy named Paul.  They worked very erratic hours.  Sometimes not showing up until evening and even coming on weekends.  He kept telling us the plumber would be coming yet when my husband and I showed up unannounced they were actually doing the plumbing and electric themselves.  At that point we told them we wanted an inspection with Franklin County and he told us the county had said it is not required.  I questioned him about the shower pan test and he told me that there was no such thing.  He actually began the tiling process prior to finishing any of the drywall or electrical. 
    The cuts on the tile were irregular and he even layered tile on top of tile.    During this time we had told Scott that I needed to physically see all his permits and his plumbing license.  He continually said he had them just not copies on hand.  Finally, on 04/21/2014 we told him he could no longer have access to the house until we had the permits in hand.  At that point I called New Albany Building department and learned he had never filed for a permit until that day (04/21/2014).   I also talked to Franklin County and they stated inspections are definitely a requirement and he never called to schedule one.    That afternoon I confronted him about it and he instantly  wanted to come over and get all of his tools.  We had not even fired him yet.  I scheduled a time that evening and he never showed up.  The next morning (04/22/2014) he came with the police to get his tools.    I had paid him 50% upfront and spent over 2,000.00 on tile alone.  Franklin county will need to inspect the plumbing so we may have to tear all the work out.  
    Other issues:  Without asking Scott had also brought his son to work with him and Paul had brought his girlfriend.  These two guests were roaming the house freely.  The girlfriend also told the bricklayers they could use our basketball court. 
    Scott was very friendly at first.  However, the more we questioned his skills or permits the more aggressive and demeaning he became.  Scott is a very good salesman but he is dishonest and his work is substandard at best.
    - JILL S.
  • A
    PIERCE CONSTRUCTION
    Hiring Pierce Construction was our best decision after the tree hit our home. Their work is thoughtful, careful and meticulous.  This was a very complex situation where the entire roof of our home needed completely replaced, and there were extensive other repairs.  They worked swiftly but with care.  They NEVER failed to show for a work day, even if the weather was going to be bad.  Their planning was superior, and their advice was always on point. Their experience payed off and our home was well restored.Their team is comprised of good and wonderful people who are attentive and skilled.
    - TERISE R.
  • A
    Bradford Builders LLC
    They came out when they said they would and completed the job within 2 weeks. They did a great job with the work and stayed within the limits. As the project was going on, there were a couple of projects that we added on that were not in the original contract, but they were able to do the extra work. We are very pleased with the outcome of the work. Another thing that I liked about their work was that they had separate crews for the different jobs that needed to be done.
    - Walter D.
  • F
    JOSHUA HOMES
    ABSOLUTE NIGHTMARE! OUR DRIVEWAY TURNED OUT TO BE SIGNIFICANTLY TOO NARROW FOR THE SIDELOAD GARAGE! -THEY FORGOT ABOUT THE TWO FOOT EASEMENT ALONG THE PROPERTY -SAID THAT IS WAS OK BECAUSE IT WAS APPROXIMATELY WHAT THEY HAD "SOLD " US PER PLOT PLAN. DID NOT DISCLOSE THAT OUR ENTIRE BACKYARD WAS A DRAINAGE EASEMENT - ACTUALLY SHOWED US A BOGUS PLOT PLAN DURING PRE-BUILD. THEY CLOSED ON OUR PROPERTY WHEN IT NEEDED A HUGE AMOUNT OF WORK TO BE DONE. ENTIRE WOOD FLOOR NEEDED TO BE REPLACED.,ETC. WE HAVE BEEN BARRAGED WITH CONTRACTORS FOR AN ENTIRE YEAR AND STILL NOT FINISHED. BASEMENT HAS 8 CRACKS THAT ARE LEAKING. WE HAVE BEEN MISLEAD AND LIED TO THROUGH THE WHOLE PROCESS.
    - SUSAN S.
  • F
    MI Homes Showcase Homes
    THE CONSTRUCTIONS SUPERVISOR WHO NAME JERRY IS NOT EVEN QUALIFIED FOR THE JOB. HE MAKES LOTS OF EXCUSES, AND IS NOT WILLING TO HELP THE HOME BUYER TO RESOLVE ISSUES. YOU NEED TO GO TO THE UPPER MANAGEMENT FOR A SOLUTION. IN FACT, I NEEDED TO CALL THE DIVISION PRESIDENT, RICK MATTHEW. HE WAS NOT VERY HELPFUL AT ALL BECAUSE HE CLAIMED THAT HE LOOSES A LOT OF FACE IN FRONT OF HIS EXECUTIVE FOR CORRECTING SOMETHING THEY DID WRONG. AFTER CLOSING, A LOT OF ISSUES DIDN'T GET FIXED IT ON TIME. AFTER 3 MONTHS OF CLOSING, I STILL HAD A 4 BY 10 SWAMP (STANDING WATER) IN MY BACK YARD AND IT HASN T BEEN YET.
    - TIMOTHY C.
  • D
    RUDOLPH HOME BUILDERS
    WE STILL HAVE ITEMS ON THE PUNCH LIST AFTER THE EXPIRATION OF OUR ONE YEAR BUILDER'S WARRANTY THAT HAVE NOT BEEN ADDRESSED. MR RUDOLPH IS SLOW TO RESPOND TO SERVICE REQUESTS AFTER THE SALE, AND HAD TO BE HOUNDED INTO FIXING SEVERAL MAJOR PROBLEMS (SUCH AS CAPS LEFT ON ALL OF OUR PLUMBING VENTS, BACKING UP SEWER GAS INTO THE HOUSE). WE DO NOT RECOMMEND THIS EXPERIENCE TO OTHERS.
    - ALEXANDER C.
  • A
    Burke Built Construction Inc
    unknown
    - Lauren j.
  • A
    Bradford Builders LLC
    Part of the kennel building was sagging at one end. They corrected that, raised it and improved the drainage.
    - Walter D.
  • A
    CHRISTOPHER HATCH BUILDERS
    I'm satisfied with all aspects of service.
    - Linda S.
  • A
    MI Homes Showcase Homes
    I've built several houses with them over the last nine years. They always do a great job. They always have it completed when they say they will. I would use them again in the future.
    - David W.
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Home Builders in New Albany

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