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Find Top-Rated New Albany Hardwood Floors

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Common Problems with Hardwood Flooring

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Hardwood Flooring reviews in New Albany

  • F
    Rite rug is a scam! We bought a hard wood floor 3.5 years ago and it���s destroyed. We said we had dogs and the salesman was like, NO PROBLEM. It���s a very hard wood. Now it is damaged so far down that it cannot be refinished. Rite rug and the manufacturer both say ���oh that���s the wood, it���s very soft. This is a dog problem, you should never have bought this type���. They won���t fix it, won���t replace boards (even when I have some original wood left). They say they can���t help. Sorry. Since when is a company so corrupt, and out for a buck! I should have this floor for 50 years, not 3. And I have NO RECOURSE. Not sure at all what to do.
    - Garrett P.
  • A
    Excellent. The first day they were here about 2-2 1/2 hours removing the carpet, tacks, etc and they setup for hardwood install the following day. They rolled all the carpet in 3' sections and took it to the curb. It took two days to install hardwood about 430 sq ft - which includes a hallway and open area loft. Days 2 and 3 they had a code to come and go from my house as they needed. Everything went amazing!
    - RENAE S.
  • A

    We could not be more pleased with the service and work performed by Elite Home Remodeling.  Kody Ruggles was our primary contact and has been responsive, courteous, and professional throughout.  He provided a continual update leading up to the remodel, and followed all the way through completion.  Jim and Nick were our primary contacts for the kitchen.  The attention to detail and the quality of work that they provided was outstanding.  They did all of the hardwood floors in addition to the full kitchen.  They were prompt, clean, and always provided us updates.  We also had our fireplace remodeled, having stone added to up to the cathedral ceiling.  It turned out far better than we imagined.

    Once fully complete, we have already asked for additional flooring in the upstairs of our home.  Steve completed this job, and again, we are very pleased with the work.  We will use them again in the future as we look to remodel our bathrooms. 

    We were very nervous about a home remodel, but are so very glad we chose them for our project. 

    Kristin Hymrod

    - Kristin H.
  • A
    The job ran smooth from beginning to end.  Tom pays attention to details inclusive of the small ones.  The craftsmanship is excellent.  He is very thorough and will let you know as soon as he sees an issue arise during the process.  Tom is a perfectionist and his work shows that.  I highly recommend Tom Barton and Barton Builders! 
    - Kim H.
  • A
    David at Paneltowne was AWESOME to work with.  He was very knowledgable and was very patient as we took plenty of time to make a decision and even visited the store several times.  Both contractors that we brought out to give a quote on installation referred us to panel town for good reasons.
    - Amy V.
  • A
    Homestead did a wonderful job on our floors.  The floors had many cracks and spaces that were all filled
    and smoothed out.  Floors were sanded down and stained.  They took the time to get the stain color just right.
    We used the water based sealer which dried quicker than the oil based and seems to provide a harder coating
    over the floors.  We are extremely satisfied with the work performed.
    - John B.
  • A
    Just had this 2 man craftsmen install > 1000 sq ft of oak
    hardwood floors in our home. Every day they arrived early and worked like a
    well oiled machine. First, they removed laminate flooring and carpet and made
    sure the subflooring was ready for the wood installation.
    They cleaned up as they worked and subsequently, kept the dust to a minimum. 
    The entire job was completed in four days.
    Highest recommendation for a job extremely well done.
    This was not the first time we had wood floors installed  but it certainly was our best experience.

    - Constance C.
  • F
    Agreed on a price and the work that needed doing before Christmas 2014, scheduled for the guys to come and no one showed, I called multiple times  before getting an answer, the contractor claimed they tried to call multiple times, there were no voice messages or caller ID #'s showing up.  A contractor finally came to do the repairs, he stayed for 40 minutes and left with minor work done,  an invoice for $1500 was passed to my wife from the contractor , he claimed he could not complete the job as he needed to sand the floors ?? well yes, that's why we agreed to pay $1500.
    The owner claimed that we misunderstood our agreement and did not charge me any money, the work was never completed.
    - Richard H.
  • A

    I saw company's phone number on a van driving on a high way. I called and Jack- the owner picked up the phone immediately.

    He came out to my house with in 3 days and provided me his estimate. He brought me a bunch

    of samples and he found an amazing match. I was concerned about the mess and construction. He reassured me this would be no problem and the job  was going to be done right. I had questions through out all the job and he was very responsive and always very friendly about all my requests.

    They came to put in the floors and it was the best experience. Everyone was very professional and they took great care of my home. The floors look amazing and I do not believe I could have found any one company better.

    I own a residential cleaning company and come in contact with many home owners every day. I will be recommending Jack and his team to everyone. 

    - Olga L.
  • A
    They are excellent, responsible, helpful, professional, and responsive. You can always reach Brian, the owner. The job took about a week. They did not only do the flooring, they helped me move furniture and haul the old carpet out. Some of workers helped with moving books downstairs too. They truly went above and beyond. They did an amazing job and Brian had to be creative in some of the difficulties in the floor structure. I have recommended him to other and some family members are actually using him right now.
    - BORIS V.
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Hardwood Floors in New Albany

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