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There are 21 top-rated computer stores in your area and 103 to avoid.

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Computer Store reviews in New Albany

  • D
    PSeeSolutions

    We had bought a new HP computer and printer. I requested  a service call through Angie's List, because I would get a 15% discount., The service tech, Larry  came out and said the printer was defective. We had to drive up to Bethel Rd to exchange it. The printer printed 1 page and never would print again. I called PSee twice,  and  spent  hours on the phone each time as they tried to fix the problem through remote access without any success.  After all this, they said they guessed it was probably a defective CPU-which we should go back to Micro Center to exchange. Really?...what's the odds that all your new hardware is defective? Avi, the owner said I would have to pay for additional work because they had originally fixed the printer problem (it printed 1 page!!) This was such a frustrating experience.  They never  fixed the problem--they never refunded my money...and I never got the member discount. I gave up on these birds because it seemed like they lacked the expertise and/or training to identify and fix the problem.... . l contacted HP who gave me a Printer specialist.  HP made me so happy. They did remote access trouble shooting and found  a "glitch" in the software. They did a correction and BINGO the printer worked and has been working beautifully for weeks. The HP tech was wonderful!  My advice to  anyone is to use the manufacturer's  official site.  In the future, I would only use an online technician


    - Linda S.
  • A
    APPLE STORE
    As usual, they we very accommodating. They agreed to replace my iphone 5 because it was giving me battery problems since I originally purchased the phone.  I always have questions and inquiries about how to operate my Mac products.  It is very easy to make a one on one appointment to get individual help or sign up for a workshop to get help with anything.  
    I had been having trouble with working with "numbers" program  like excel, the person assigned to me did not know the first thing about anything but the very basics and iPhoto.  I mentioned the issue to the management and they bent over backwards to accomodate me in the future. Many of the employees know me now.  
    I enjoy going in the store.
    - Jody A.
  • A
    Debco Electronics Inc.
    STAFF ASSESSED OUR COMPUTER NEEDS AND USAGE APPROPRIATELY, THEN DESIGNED A CUSTOM CONFIGURED PC. IT WAS READY ON TIME AND VERY AFFORDABLE COMPARED TO OTHER OPTIONS.
    - SCOTT P.
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Computer Stores in New Albany

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