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Auto Body Repair reviews in New Albany

  • A
    Three C Body Shop
    Overall Three-C provided exceptional service. My Jeep was returned to me in as good if not better condition then it was before the accident. My experience with Three-C has been with bringing my cars there on 5 different occasions due to accidents. In each of these cases, I want it to be hassle free (from my perspective) and I want my car delivered back to me as it was before the accident. Three-C delivered on both of those promises. I have never had any issues with repairs performed by Three-C once the car is returned to me. The only thing I can ding them on is the last repair took a week longer than promised. It seemed that the part ordered was the wrong part. I had to push them to get the part in ASAP unless it was going to be another 10 business days to get it in. However, I was able to convince the management team there that it was their issue to deal with and they expedited the receipt of the part. I want a collision body shop that will fight for me. If I want factory quality parts back in the vehicle and I don't want to hassle with the insurance company to get them, then I can rely on Three-C to be in my corner and to fight for me on this. All I want to do is to bring the car there, tell them what I want and to pick it up after it is done. Three-C has done just that for me 5 times. In my experiences, I have not had any problem with Three-C in providing me what I wanted and what the car needed. In those 5 cases, I have never brought the car back to get anything fixed again. They did what they said and what they promised. Nothing more to say there.
    - Jeffrey K.
  • A
    Rieser���s Autobody East
    I was very pleased with the results. I got three bids and Rieser's was the best price. Significantly, I was originally planned to pay all the cost rather than turn it over to my insurance company. Only Rieser's calculated its bid on the standard hourly rate allowed by insurers. The other two bids charged me a higher hourly rate when they thought I was paying. Later, when I turned the repair over to my insurance company, the rep said that either of the higher bids would be lower because the other two companies would be limited to $48.00/hour. Only Rieser's did the decent thing and charged me the same rate regardless of whether the insurance company paid or I did. Also, they cleaned the car inside and out before turning it over to me. The car was done on time and the work was excellent.
    - ARTHUR M.
  • A
    Rieser���s Autobody East
    They did a phenomenal job on my car. It looks brand new, and that's after some pretty intense back end damage. They even did some work that was unrelated to the accident. In fact, one of their vendors inadvertently scratched the window. They immediately gave me a loaner car while they fixed the window. Finally, they were really accurate and honest on time, and gave me an incredibly detailed quote, that gave me everything i needed to know about the work. Steve, his wife, and the office staff were really nice and cook not be more helpful.
    - sherri g.
  • A
    Rader Collision Center
    They referred me to their Dent expert who removed the dent flawlessly. They repainted the hood and I would have to say it is better than new. They also touched some additional scratches (with my approval). I would say this has been one of the best customer experiences I have ever had, They are outstanding. Don't let other expensive paint shops tell you otherwise. Other shops told me not to use them. I can see why: exceptional craftsmanship, outstanding service, at a fair price.
    - Alexander K.
  • A
    Rieser���s Autobody East
    I was impressed with the quality work and class act customer service. They are excellent. I highly recommend them. Every person I spoke with there was wonderful - Alex, Kyla and Marte. There was another gentleman who was great but I did not get his name.
    - Leah B.
  • A
    Dent Pro Plus
    It was awesome. Eric called me to let me know exactly when he would show up. He was on time and then reviewed the damage. Provided an estimate on the spot with very clear expectations around what the finished product would look like. Awesome job would hire him again.
    - James P.
  • A
    Collision One LLC
    My service from Collision One was great. Matt called and kept me posted on car's progress. He accepted my Angie's List coupon and provided excellent customer service. The paint color on my car was a perfect match and the repair looked amazing. I'd give them a 100% review rating.
    - Amy L S.
  • A
    Roush Honda
    I last took my car here for a bumper replacement after someone had hit my car. They did keep the car a little longer than expected just to ensure that the color was matched correctly. I was very pleased with the work. We routinely did business with them for about fifteen years. They have been an employee owned company which gives them the incentive to do good work. They are very good overall and I would use them again.
    - SHIRLEY B.
  • A
    A-1 Body & Frame
    Quality of workmanship was top-notch, staff were all friendly and customer-focused. Date of completion was missed by over a week but they took care of the additional charges to my rental. Also, the final detailing of the car could have been done better. However, I consider those as minor issues because I was so pleased with the end result and was treated well.
    - Randy K.
  • A
    Rieser���s Autobody East

    I had the part and after talking to Steve decided that the amount of work involved would have been too difficult for me to do on my own.

    He used my actuator & was substantially cheaper than the Honda dealer's quote. He even took pictures during the installation to show me.  I'm glad I let them do the work!

    They washed and polished the exterior as I planned to sell the vehicle.  It sold in ONE day on Craigslist.

    The polish helped me sell the car without having to drop the price.

    I'll definitely use them again for any other body work.


    - Marlene L.
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Auto Body Shops in New Albany

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