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Hvac Repair reviews in Mount Gilead

  • A
    Great, he comes in and fixes the issue quickly and takes time to explain. He's incredibly reliable; after he had been to our house the first time, he has allowed me to go to work after that and has used the hide-a-key to let himself in.
    - Megan R.
  • C
    Klein Heating And Cooling
    I was not home at the time of service but my wife was. After troubleshooting my problem she called me so I could talk to the tech/owner. He informed me that my blower motor was bad and that it would cost $683 to fix it. At that time, it was my assumption that the motor needed to be ordered and I was not told otherwise. I then told him I would get back to him and he proceeded to charge us for the service call. The next week, I called and asked that they come back out to complete the repair. The tech arrived on time and completed the job in 2 hours. In the meantime, I looked online and noticed I could get the exact motor online for $92.15. When he was complete he brought the bill to me and stated I owed $696. After asking about the cost he informed me that it was flat rate and it didn't matter what time and materials cost. Sooo... even if I paid him $79/hr (which is their hourly rate) for 1.5 hours drive time, that would mean I paid over $400 for the motor. I explained that I would pay whatever but was very unhappy so that he could have the opportunity to make it right... no such luck. It's very unfortunate as we have spent well over $6,000 with this small company. Someone should tell them that customer service is everything in the service industry. Now time to find a new HVAC contractor.
    - Ron M.
  • A
    Alum Creek Heating & Cooling
    Since our system was under warranty we had it repaired by original installer, so Alum Creek didn't have to do the actual repair, but they were very helpful in determining the cause of the problem.
    - Susan M.
  • A
    Alum Creek Heating & Cooling
    I talked to 4 different companies in the area. Alum Creek gave me the best price quote on a brand new Carrier 4 ton heat pump. I scheduled the install for a time that was convienent for me. The installation was professional - and they even came back after install a couple times to check out the unit to ensure it was working as it should for no charge.
    - Kent O.
  • F
    Wenig's Inc
    Absolutely the most rude and unprofessional company I have ever dealt with. I made an appointment and was told the service rep would call before arriving. The rep called and informed me he was in the area but they would be charging me time and a half because they were busy. I told them I had made the appointment and it was not fair to raise the rate. The rep called back and said he didn't know hat time he would be there, and if I wanted to know, I would have to call his boss. I asked HIM to call his boss and let me know, but he refused. I called the boss and told them what bad service I was getting. Th guy told me they had other customers so they would just go elsewhere. I was just absolutely shocked by this treatment and told them so.
    - Jack R.
  • A
    Columbus Worthington Air
    Arrived on time and cleaned up everything
    - Gary D.
  • A
    Alum Creek Heating & Cooling
    - Robert K.
  • A
    Dor Mar Heating & Air Conditioning
    They came out and fixed my AC in less than  30 min. They came out and fixed what another company had messed up. They were prompt and very professional, I will use them for all of my AC needs.
    - KENNETH K.
  • B
    Alum Creek Heating & Cooling
    They came right out for a cool day last winter. They came out the same day. They were professional.
    - Terry and Debbie B.
  • A
    Went very well
    - travis y.
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HVAC Contractors in Mount Gilead

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