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Pet Specialist reviews in Moscow

  • A
    Randy and his team are fabulous. I have been boarding with them since Randy purchased the resort many years ago. Their compassion and attention to details during our last visit there in March of 2018 will keep us going back. I boarded both my dogs for a long weekend. My dog Jacqueline started throwing up so Randy called me to let me know. The next morning she was still sick so he took her to my vet to have her checked out. She needed to go to another vet that had extended hours for emergency treatment. Randy spent the better part of the day that Saturday making sure Jacqueline got the care she needed. As it turned out she had to have surgery. Randy continued to check in with me to see how she was doing. She is now back to normal and doing great. If Randy and his team had not been so attentive and observant, Jacqueline would not have gotten the treatment she needed. This is exactly why we have have gone to Country Lane for so many years. I know my dogs are always in good hands when the are at Country Lane.
    - Shirley M.
  • A
    DISCLAIMER: I am the world's most paranoid & over protective dog mom. I was worried sick that something would happen to my babies while I was away for 10 days, but I was reassured that I would have total peace of mind and they were right. Not only are they affordable and all inclusive, they genuinely care about the welfare of every guest that stays with them. When my dogs wouldn't eat for the first few days they were there, I was quickly notified and gave them a solution that worked. I was sent pictures and videos by their caretaker to further reassure me that Duke and Darla were being well taken care of.They came home happy, well fed and clean. This was my first positive experience with a kennel and I will not hesitate to take my dogs back there or to recommend it to anyone looking for a class act boarding facility.
    - Brittany H.
  • A
    It is always a pleasure to do business with Country Lane. While my cats do not appreciate being boarded out, I never worry about the quality of care and attention to my cats when they are at Country Lane. I have boarded them multiple times at Country Lane. The cats are in good moods and do not seem anxious when I pick them up. (They are ready to go home.) They are never sick when I pick them up (this has happened at other places). After they do get home they adapt very quickly to their usual routine, which indicates to me that they are well cared for at the kennel. I have recommended Country Lane to my friends and colleagues. A great place for pets and owners alike.
    - Kari B.
  • A
    The location is both good and bad I will drive 45 minutes for my dog to go to this kennel. The country setting allows my dog to run, as well as I don't have to worry about interstate traffic if she happened to try an escape act.
    I found these guys at an event when I won two free nights. I have been taking my dog there ever since.
    Here's the perks:
    1.) Good price $20/ night, regardless if you pick them up in the morning or evening (i.e. no extra day charge if you pick up after noon)
    2.) They love dogs and take good care of all of them
    3.) They are not loading you down with ala carte items. They don't charge extra to get play time, walks, treats, etc.
    4.) Plenty of running area for the dogs - they are not stuff in a kennel all day.
    The down side:
    1.) They are not open all day, the hours for pickup/ drop off are limited.
    2.) Location isn't convenient to the city or airport.
    - Sheena D.
  • A
    I have a small dog that loves to be outdoors.  I had people watch him a couple of times but that didn't work out so well and I knew I needed to find a place that I felt comfortable taking him.  After a great deal of research, I decided upon Country Lane.  They had so many excellent reviews on Angie's List and I was very pleased with everything I read on their website.   I liked that idea that they were out in the country and my dog got a lot of outdoor time.  I had a few conversations with Randy, the owner, prior to taking my dog there and he is amazing!  He is someone you feel like you've known for a long time even after talking with him for the first time and he genuinely loves animals as does his staff.  When I dropped my puppy off this weekend (his first time in an unfamiliar place) Rachel knew that I felt like I was leaving my child at preschool for the first time and held him and took him with her to do some laundry.  He cried when I left but I just knew he was in a good place.  They told me to call and check on him anytime that I wanted.  Their rates are very reasonable as they charge by the number of overnights.  They also offer a pickup/dropoff service which I did not end up using because I wanted to see it for the first time.  Randy quoted me rates for this and they were reasonable as well.  At first I thought it would be a long drive from my home but it wasn't bad at all.  When I came to pick my puppy up this evening, they had him all ready to go with his belongings washed as well.  I know he was really happy because he didn't give us the "silent treatment" like he did the two previous times that I left him with friends/relatives.  We will definitely be going back to Country Lane.
    - Lori P.
  • A
    Everything was ideal. They are accommodating and competent... they are efficient and the place is immaculate.
    - Conrad S.
  • A
    It went great.
    - Chris S.
  • A
    unknown
    - Linda K.
  • A
    Outstanding as always
    - RANDALL B.
  • A
    Plan a little extra time for drop off, because the open hours are short there are often others waiting to leave or pick up their dogs. But, the individual attention makes it worth the wait.
    - Linda K.
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Pet Services in Moscow

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