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Cleaning reviews in Morrow

  • A
    James arrived on time and performed the carpet cleaning in the time estimated. Several pet stains were completely removed. Our carpeting looks new, when we were considering replacing it. James was personable, professional, and delivered on his plan to restore our carpeting. James moved all furniture on his own and took care to place blocks or protectors under furniture legs after cleaning. We will call Integrity again for carpet cleaning.
    - Cyrus H.
  • B
    The company was very responsive to my request for a re-clean after pet stains resurfaced following the initial cleaning. The technician that came back was very helpful and made a solid effort to treat the small area that needed additional attention. My only complaint is that the price of pet stain treatment was not disclosed prior to handing me the bill. Treatment was $50/room. This added $100 to my bill, which was only $150 without the pet stain treatment. I felt that since this is so much significantly higher than the cleaning cost itself for shampooing the carpets, it should have been discussed prior to billing.
    - Katherine J.
  • A
    It was about $375 for the whole house. They were just prompt, on time, courteous and did a good job. The workers were professional. There is nothing that they need to work on, I was totally satisfied with their work. Two people came out to complete the service. It took them about two hours to complete the work. So many times in today's world people say they're going to show up and they don't. I don't care if it's for an estimate or to come back and do the work, they come out, they give you an estimate or they give you a price, you set up an appointment with them and they never come back. I run into it constantly.
    - Jeffrey W.
  • F
    When I called they sent an apt up for 7 - 9 start time and said they would call 30 minutes before. They never showed up. I called them at 9:30 and they told me I had an 11:00 apt, they didn't do 7:00 - 9:00 appts and the person who had booked me for that had been fired. They also went through all of my information and it had all been mis-entered, they assured me they would be there at 11:00 to clean. They didn't show up. When we called back, they said they would have someone call me. Completely frustrating experience.
    - Tara N.
  • A
    I was very impressed with the initial cleaning. I had 4 years of stains built up especially on my stairs where there is the most traffic of 4 children. There was no smell, no interference in my day as they were able to come after normal business hours and the gentleman was very personable. After the cleaning, I was out of my home for 2 days due to travel and when I returned (no one had been in the house during this time) a deep stain had risen to the surface of the carpet- about 2x2 feet! I called Teasdale and left a message. The next day I was able to catch up to a representative and they were so understanding and willing to help. They sent the technician back out 2 days later and took care of the stain. Overall, their customer service was spot on and the product was very good, and exceptional for the special price. Moreover they sent me a follow up coupon if I had a repeat service done this year....which I absolutely plan to do!
    - Andrea M.
  • A
    They are fabulous!  I have a rental property where the carpet was pathetic/terrible.  They came out yesterday and it looks like brand new carpet has been laid in this house.  I was taken aback by the wonderful job they did.  There were two dogs in there and you would never know.  They are very nice people to work with as well.  They are a great company and if you are looking for carpet cleaners you need to call this company.
    - Melody T.
  • A
    I paid $15 additionally for windows beyond what was covered in the deal. I felt the pricing was fair. They sent out one guy, but he was very good! The windows were older and high up so he had to put in some extra time to get them up and everything. He was here for 2-3 hours and was a very polite gentleman.
    - Mary M.
  • A
    There were no troubles with scheduling and no additional fees. They were able to complete all of the work that was expected and probably even a little more. They were professional and arrived right on time. They provided their own supplies, but were willing to use ours if we had wanted. I was not there for the work, but my wife said that the work was great!
    - Richard C.
  • A
    James is the owner and I believe the only one who does the cleaning.  I have always been completely satisfied and amazed at how refurbished my carpets look when he is finished cleaning them.  Very personal and professional. I wouldn't have any one else clean my carpets.
    - Sandra S.
  • A
    Howard showed up a few minutes early and got started immediately.  He had to wash all windows inside the house which in some cases meant moving furniture or other things.  He was careful with our things and put everything back in its place.  Around the outside of the house, he avoided our plants and shrubs.  He had another worker with him so it was completed fairly quickly.  No mess left afterwards and the windows look GREAT.  Highly recommended!!!
    - Kevin B.
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Cleaners in Morrow

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