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Tree Service reviews in Mineral Ridge

  • F
    #1 Grasshoppers lawn and landscaping
    I have had this company out once before to remove a tree and his crew was pretty decent and did the job but the owner Phil was kind of arrogant. Needed another tree taken down and he texted me an estimate and would not budge on price but kept saying this was a one day deal take it or leave it. Against my better judgement I hired him. His crew was able to remove what was discussed but when I saw my property the next day I could not have been any more ****** off. I wrote him politely and sent photos showing him the damage to my property and my driveway and told him I wanted it repaired. He wrote back with an attitude stating how good of a deal he gave me and to go spend $25 on grass seed and $20 on topsoil. He then wrote back quickly and said he saved me $750 on the second tree they removed and if I wanted my property repaired to pay him the $750 and he would send his crew out to make repairs and pressure wash the oil from his trucks that covered half of my double car driveway. I wrote him back and said what kind of a business is he running and to not show his face at my house. Within in minutes he showed up and started running his mouth as I told him to get the F off my property. You try to extort money off of me to make repairs that your company was at fault for and then show up at my house and run mouth. And on top of everything else my wife had to go out last night and clean up all of their drink bottles and garbage they left out by my shed and put her paver stones back around our other large tree that they removed. Stay away from this guy, his crew seems to do a decent job but this particular individual has no clue what it takes to run a business when customer service is involved. The number one rule, the customer is always right. No matter how good of a deal you think you gave it doesn't give you the right to damage someone's personal property. You fix the issues that you know you are at fault for and apologize. This is how you save face and get return customers.
    - John D.
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Tree Services in Mineral Ridge

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