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C
"We had leaks in the metal awnings that covered our bay windows after the heavy rains in december. Then 2 weeks later, busted a pipe in the slab under our washing" machine. WE called a few places, they were responsive and overall quick to get things going. We initially were thinking we were going to use home insurance to cover the repair, and during this process they worked with my insurance. After the estimate came back, we decided it was not worth it to file a claim and instead paid out of pocket. That's where it all went downhill. Since they own another general contracting business (oh what luck - we can fix this for you), they were inclined to remove much more than was necessary, over calling the "wet" areas to basically expand the demolished area and then hope to be the ones to put it all back together. It took them way too long to find the source of an ongoing leak. And worst of all, at one point they told me I had water in my ceiling, my attic, and all down one wall in areas WHERE THERE WAS NO WATER and that I needed a new roof (we didn't after 2 more roofing evals) !!! Basically they didn't know how to use their infrared moisture detectors and were ready to rip down ENTIRE WALLS when in reality they were just seeing changes in the temperature of my walls (maybe old insulation in these areas) and not actual moisture. I actually made them get up on the ceiling to use a secondary moister reader (the kind with the prongs that actually tests for water) to confirm the cold spots were just that - cold spots and NOT MOISTURE. I am amazed I had to be the one to suggest that. When we got a contractor (not their co-business), we got an independent moisture assessment (someone who just evaluates for insurance purposes but does no remediation) and low and behold - they were totally off on the wrong foot - thank goodness I told them to stop. Then the billing - every machine charged by the hour - many not even turned on most of the time. Ridiculous. We had them come and take it all away. What a mess. BOTTOM LINE - doubt their integrity. They just want the GC work that can follow for the rebuild. worst of all - they didn't know what they were doing and how to read and interpret their instruments. Would not use again.

-danielle J.

N
"The
team did an amazing job dealing with the water damage situation in my home. My AC leaked into my garage and through my wall into my" home the night before I was supposed to move out and put my home on the
. The
team not only responded within the hour of my finding the leak, they handled it with the upmost efficiency and professionalism.
was always available when I needed him, was always punctual when we agreed to meet, and was extremely knowledgeable and friendly when I asked questions and for advice.
and
were not only quick and efficient when removing my carpets, but were extremely friendly. Overall the
team made an extremely stressful situation go as smoothly as possible and I would absolutely recommend their services to everyone. Thank you so much!

-Paige A.

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Local Articles in Milford

7 tips to prevent basement flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Fire damaged home
Water & Smoke Damage, Insurance Agencies

Will homeowners insurance cover water damage? Can insurance pick the contractor? Do you pay the deductible upfront? What you need to know before a disaster.

It's important to routinely check your water heater for any leaks or condensation, which an result in mold and damage to your home, says Belk. (Photo courtesy of Gold Coast Flood Restorations)
Water & Smoke Damage

The possibility of damaging water heater leaks rarely crosses most homeowner's minds. Learn how to protect your home from a costly water heater disaster.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Milford

C

Rating
Our insurance company recommended Peak, so we figured it would be best to go with a company the insurance company was familiar with and had worked with before. When we first met with
Milford Water And Fire Damage Services Provider Name Locked
, he was pleasant and knowledgeable, and he was very responsive. It took a long time for the insurance company and Peak to agree on a price. I'm sure this was due mostly to the insurance company's nickel and diming, but I was surprised given they had worked together before. Once we signed the contract and put money down, Peak was a bit less responsive. The timeline was really rushed, and I got the impression that Peak had larger, "more important" jobs than ours. The insurance company did not want to pay for more loss of use time than they had to, so they put lots of pressure on Peak to rush things. Consequently, a lot of the work was rushed and not always done well. Peak relied on a lot of sub-contractors and did not have good management/oversight of them. There were lots of screw-ups and miscommunications. For example, the plumbers showed up to install the bathroom vanities, but said they didn't have the equipment to move the plumbing so the new vanity would fit. We have 3 bathrooms, and this happened twice. Also, the sub-contractor tile person showed up to do the tiles in the master bath, but left when there was no tile board down, as he said he did not agree to do that. The electrician subcontractor also removed an electrical box for our chandelier by mistake (another miscommunication) and then put it back in the wrong place when he replaced it, so he had to come back again to move it. Also, someone from Peak (not a plumber) improperly installed the faucet handles in our master bath. When another Peak person came to fix it, he scratched the handles in the process of removing them, so I had to order replacement parts for the faucet and wait again for someone to come and put them in properly. The painting sub-contractors were a disaster. They painted on sweltering, humid days, without using air conditioning and leaving windows open with no screens. As a result, there were lots of paint drips, and even small bugs stuck to the paint on the walls. The painting subcontractor also did pretty crappy work, not adequately touching up imperfections in the wall (such as
Milford Water And Fire Damage Services Provider Name Locked
from the water test tool used by the water damage mitigation company) and not sanding properly before painting. When I complained, Peak had their own painter come by himself, basically every day for weeks to fix the imperfections and other finishing touches that needed to be done in the house. He was a very nice guy, but it was really irritating constantly having someone in the house after we moved in, particularly since I work from home and have young children. He did a pretty good job trying to fix the horrible paint job, but I wish they had used him in the beginning. I am still finding paint drips and water measurement tool
Milford Water And Fire Damage Services Provider Name Locked
that I didn't see before we gave Peak the final payment. It is very upsetting to think about how we paid someone to paint so poorly when I could have done the job better myself. On a more positive note, I would say the overall quality of the work was pretty good, and I would say the price was very fair for the amount of work done. The new hardwood floors and kitchen cabinets look beautiful, as does the tiling work. The process of getting there was very stressful and disorganized, though. I would be wary of using Peak in a water damage/insurance situation where there is a time rush. I would also be sure to ask how much they will be relying on sub-contractors and how they will be overseeing them.


- Kathryn P.
A

Rating
I truly could not be more pleased! I had a leaky toilet and called
Milford Water And Fire Damage Services Provider Name Locked
. They sensed the urgency in my voice and came out right away. Needless to say the problem is fixed. Reasonably priced, great service and all around company.
- STEVE G.
C

Rating
It didn't go very well. They were rude & unprofessional. They didn't show up at the correct times, and would drop by at times that I was either not home or not prepared for them to be there.
- Amy W.
A

Rating
The team arrived on time and were very accommodating to my small children. They were professional and worked proficiently.They left the work area in good condition everyday.
- Andrea D.
A

Rating
all work was performed in timely manner - excellent job - all workers could not have done a better job -
everyone was helpful - polite, knowledgeable - answered all questions fully
- Sandra S.
A

Rating
Milford Water And Fire Damage Services Provider Name Locked
with
Milford Water And Fire Damage Services Provider Name Locked
was very professional and kept us informed on what was going to take place, how long it would take and how the restoration process was going. He even came back to our house at 7 pm on a Friday evening to bring in extra fans, as well as came back over the weekend to check on the progress. We would definitely use
Milford Water And Fire Damage Services Provider Name Locked
again.
- Edward A.
A

Rating
Milford Water And Fire Damage Services Provider Name Locked
came out on 6/15/15 and tested for water. We still had dampness and one wall was still wet inside! His mold remediation crew came out the very next day to dry it out.That took about 5 days. The following week they started the re-build. They had to put up new walls in 5 different locations, replace parts of ceilings and molding. They also had to replace two doors, one interior and one exterior. They moved all furniture and cleaned up after themselves really well.
Milford Water And Fire Damage Services Provider Name Locked
,
Milford Water And Fire Damage Services Provider Name Locked
and all of the guys on the different teams were very easy to work with. They returned calls and texts promptly and keep me appraised of the work along the way. I would recommend them and use them again.

- Rebecca S.
F

Rating
HORRIBLE. For starters, I hired him and PAID him $750 to install french doors in my home. He not only cancelled the day of installation but when he DID show up late the next day he installed warped doors. He told me basically there was nothing he could do. Its my impression that if he provided the doors and installed them, then it is HIS responsibility to make sure they are acceptable and satisfactory. I have asked him over and over to come fix them or replace them and he ignores me. I figured if I hired him to do another job for me I could get him to fix the doors...
THEN...I hired him to build an outdoor cat enclosure for me. He did HALF the job- leaving early each day he showed up - claiming some emergency and then showed up hungover and unable to work in the hot sun. He broke so many of my outdoor yard decorations with no concern whatsoever. He tore down the existing structure and just left it piled in my back yard. Then he snuck out the side gate on Friday and Saturday when I was home and left with his worker. I have not seen him since and it is Monday. I asked him on Friday when he left early to please communicate with me if he is going to leave. He ducks out when you aren't looking. He has not completed 1/4 of the job and I paid him most of what the bid was. I am now stuck having to hire another contractor to haul off the trash and finish the work he started. PLUS half of what he did was wrong and needs to be redone. The boards are crooked, big gaps in between areas that are supposed to be water tight. My yard is a wreck and now I am going to have to pay twice the amount to get this done. He is telling me he had a family situation come up and will come back on Wednesday to finish. There is no way in h*** I am letting him step foot on my property. I am going to take him to small claims court for my French doors and for a partial refund of what I paid him. He bought some materials and they are here so I will deduct that from what I want refunded.
- Marilee W.

Water And Fire Damage Services in Milford, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Restoration

3189 Princeton Road
Hamilton

A-One Restoration

5010 Princeton Road
Hamilton

AAA EMERGENCY SERVICES, INC.

11279 Lebanon Rd
Cincinnati

Able Services

1219 Traditions Turn
Batavia

Absolute Best Carpet Care Inc

1956 Vanda Ave
Hamilton

Advanced Carpet Technologies

6071 Branch Hill Guinea Pike
Milford

Affiliated Contracting Consultants, Inc

8900 Eagleview Dr
West Chester

All Around Joe LLC

5946 Woodspoint Dr
Milford

ALL DRY CLEANING RESTORATION

6759 Lakota Ln
Middletown

Allensbc.com

1077 Canary Ave

Allstate Exteriors LLC

106 S Main St
London

American Basement Solutions

1988 Old State Road 44

American Fire & Water Restoration

8979 Cincinnati Columbus Road
West Chester

APEX FLOOR & FURNITURE CARE

3278 ORANGEBURG CT
Cincinnati

APEX RESTORATION

PO Box 80850

Apke Carpet Care

3104 Spring Grove Ave
Cincinnati

AquaProof Inc

12097 Mosteller Rd
Cincinnati

Arnolds Home Improvement

1770 Tremainsville Rd
Toledo

Artisan Restoration Co

11125B Yankee St
Dayton

Atlas Contracting Services

1833 s.r. 125
Amelia

B. Fair Painting

3528 Betsy Ross Drive
Hamilton

BCS Restoration

980 Holman Dr.
Monroe

Biehl Brothers Contracting

5647 Cheviot Rd
Cincinnati

BROCK RESTORATION

5906 Ohio 128
Cleves

Bryant Hartke Construction

2115 Schappelle Ln
Cincinnati

C & S Property Management

3757 Mack Ave
Cincinnati

Cahaba Scapes

2130 11th avenue north

Calloway Cleaning & Restoration

11316 Tamarco Dr
Cincinnati

Carpentry With A Smile

8517 Wicklow Ave
Cincinnati

Carpet Depot

10606 Loveland-Madeira Rd
Loveland

Carpetland Carpet One Tri-County

10101 Springfield Pike
Cincinnati

CC Services Group

245 Chapel Rd
Amelia

CDA PROPERTIES

P.O. Box 415
Seven Mile

CDS Flood Team

10606 Loveland Madeira Rd
Loveland

CINCINNATI DRYWALL INC

659 WILMER AVE
Cincinnati

Cincy Home Makeover

4814 Forest Meadows Ct.
Cincinnati

Clarke Contractors Inc

4475 Muhlhauser Rd
West Chester

Classy Craftsmen

1445 Colonial Dr
Cincinnati

COIT SERVICES

10280 Chester Rd
Cincinnati

Crawlspace Doctor

10231 E. SR 156

D & V Remodeling

166 Conroy Lane

Dadstasks Painting and Remodeling LLC

3299 Sharpsville Road
Lynchburg

Dale Palmer's Perfection Restoration

6222 Ridge Avenue
Cincinnati

Damage Control Inc.

1018 Delta Ave
Cincinnati

Dash Home Improvement

24937 Pleasant Trail
Cleveland

Daves Floor Care

10663 Loveland Madeira Rd
Loveland

Denton Quality Painting

1346 Lamar Dr.
Cincinnati

Disaster Services of Environmental Specialists

8325 Princeton Road
Liberty Twp

Doug Snyder Painting llc

646 Caldwell Dr
Maineville

DRG Remodeling

4442 Foxchaser
Cincinnati

DRT LLC / DWB Improvements

75811 Early Rd
Kimbolton

DryPatrol

711 Business Pkwy
Carlisle

Empire Home Solutions

5514 Carthage Ave
Cincinnati

Everdry Waterproofing of Cincinnati

9814 Harwood Ct
Fairfield

Flood Restoration Services

5169 Wooster Rd
Cincinnati

Flow Rite Plumbing

653 Arlington Ave
Cincinnati

FRED'S CONSTRUCTION CO

5570 MONTGOMERY RD
Cincinnati

Fritz Decorating

479 Clubhouse Dr
Mason

George Thomas Contractor, Inc.

5197 Trabue Rd
Columbus

Great Oak Construction Inc

931 State Rte 28
Milford

Greater Dayton Construction Group

4197 Research Blvd
Dayton

Griffin Contracting LLC

315 East 15th Street

H2O-Pro Water Restoration Inc

4713 Industry Dr
Fairfield

Handyman Connection- Austin

223 W. Anderson Ln.

HATFIELD CARPET CARE

6074 BENKEN LN
Cincinnati

Hof And Co

1925 Sherman Ave
Cincinnati

Hollon Construction & Roofing Co Inc

10640 Hamilton Ave
Cincinnati

Home Again Restoration

430 Mill St
Cincinnati

Home Pro Solutions

7211 Bridges Rd
Cincinnati

Home Solutions Handyman

110 Olympic Dr
Milford

Home Value Restoration

8888 Keystone Crossing

Hometown P & R

426 2nd Street
Hamilton

Ice Blasters USA

4820 Interstate Dr
Cincinnati

Icon Property Rescue & Restoration

24 Whitney Drive
Milford

Imperial Painting Services

7730 Crystal Lake Ln
Maineville

Intercept Restoration

9624 Cincinnati Columbus rd.
West Chester

JR Home Improvements

2546 Losantiville Ave.
Cincinnati

K Brown Construction

9993 Union Cemetery Rd
Loveland

KBC Services

9993 union cemetery rd

Kemphaus Plumbing

10035 Prechtel Rd
Cincinnati

King of Kings Carpet Cleaning

4555 Groves Rd
Columbus

Lane Contractors LLC

23292 Maplewood Ct

Master Craft Carpet Cleaning

1855 Bellbrook Ave
Xenia

Matrka Renovation and Painting, LLC

3043 Wayne Road
Wilmington

McCoy & Sons Painting & Wallpapering

4458 Mt Carmel Tobasco Rd.
Cincinnati

McIntosh's Pro Clean

8282 south butter st
Germantown

MEK Construction

PO Box 53686
Cincinnati

Metal Men Roofing&SheetMetal

Urwiler Ave
Cincinnati

Midwest Property Pros

6230 Centre Park Dr Ste A
West Chester

Millennium Properties & Construction

6570 cincinnati-dayton rd.
Middletown

Mills Drywall Inc

6441 Windy Ct
West Chester

MINK CONSTRUCTION COMPANY

8044 MONTGOMERY RD
Cincinnati

Mis Handyman

Cincinnati

MOTHER'S OTHER LITTLE HELPER

3371 HANNA AVE
Cincinnati

MPC Construction LLC

8216 Princeton Glendale Rd
West Chester

Mr. Handyman of Greater Cincinnati & NKY

11005 Reading Rd
Cincinnati

Mullins Complete Carpet Care

6630 Loveland Miamiville Rd.
Loveland

National Property Loss Co.

P. O. Box 313
Maineville

Olive Tree Custom Building

904 Leslie Ct
Mason

Overseers

29 Bock Lane

Paramount Restoration

1589 Production Dr.

Partnership Property Services

2763 Bell Rd
Hamilton

Paul Davis Restoration & Remodeling

3010-1 BUTLER RIDGE PKWY

Paul Davis Restoration OH

325 Commercial Dr
Fairfield

Penklor Property Management LLC

11237 Cornell Park Dr
Cincinnati

perfection home inprovement

1123 s. timber creek dr.
Milford

Perry Wall LLC

6430 Socialville-Foster Rd
Mason

Pete the Plumber

1610 Carrol Ct
Lebanon

Potter House Group Inc

2012 Longbrach Rd

Premier Cleaning and Restoration

6700B Clough Pike
Cincinnati

Pro Kleen Carpet Cleaning

7408 Dawson Rd
Cincinnati

PROFESSIONAL PROPERTIES

3772 OLD STATE ROUTE 17

PuroClean

2029 Edgefield Rd
Moraine

R & R RESTORATION

4099 WESTWOOD NORTHERN BLVD
Cincinnati

Ray St Clair Roofing

3810 Port Union Rd
Fairfield

Remarkable Construction

1733 Laredo Drive
Hamilton

remodeling by the hour

1807 Scott Blvd

Revolution Remodeling

3189 Princeton Rd
Hamilton

RGV Contracting

8144 S State Rte 48
Maineville

RGV Contracting LLC

8144 South State Rte 48
Maineville

Riverside Restoration Inc

1312 S Fort Thomas Ave

Rolyn Companies, Inc.

5706 Frederick Ave

Roof Pro Services

1240 Nottingham Rd
Amelia

Roto-Rooter Plumbing & Drain Services

2125 Montana Ave
Cincinnati

Royal Construction

1807 scott blvd #2

Schmidt Building & Remodeling

7366 Barret Rd.
West Chester

Scott Services Inc

40 KY HWY 3149

ServiceMaster Advanced Cleaning

11320 Rockfield Ct
Cincinnati

ServiceMASTER by Adams

940 Helen Ruth Drive

ServiceMaster Restoration by Wade

142 Edison Drive
Middletown

SERVPRO

7764 SHADYWOODS CT
Cincinnati

SERVPRO OF EAST CENTRAL CINCINNATI

1850 SUMMIT RD
Cincinnati

Servpro of North West Cincinnati

2115 Schappelle Lane
Cincinnati

Sohan & Sons Waterproofing Co

8543 Deer Path
West Chester

Staley Transformations

1620 Oregonia Rd
Lebanon

Stanley Steemer International Inc

9830 Windisch Rd
West Chester

Steamex-Eastern Custom Carpet Care

11369 Williamson Road
Cincinnati

Sterling Exteriors

465 Strafer St
Cincinnati

SURE CLEAN CARPET CLEANING

1375 St. Rt 131 suite D8
Milford

T&R HANDYMAN / CONSTRUCTION SVC

801 edgecomb dr
Milford

TC Flooring

16 W Main St
Amelia

TD Restoration

1102 Parkside Lane
Mason

TDZ CONSTRUCTION

44 Wolfer Dr
Amelia

Teasdale Fenton Carpet Cleaning & Restoration

12145 Centron Place
Cincinnati

The Basement Doctor

1504 B Magnolia Dr
Cincinnati

The Roofing Guys

10119 Fairfield Farms Dr.
Canal Winchester

The Waterworks

550 Schrock Rd
Columbus

thecincihandyman.com

PO Box 498245
Cincinnati

Thompson Home Improvement

7 S High Street
Martinsville

Town & Country Drywall & Painting

6323 Shaker Rd
Franklin

Tri-Weh

10235 Spartan Dr
Cincinnati

Valley Termite & Pest Control LLC

8504 Reading Rd
Cincinnati

W. M. Harrison Enterprise LLC

100 E McKinley St
South Lebanon

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester

Watson Carpentry

5015 McKay Rd
Batavia

Widmer's Cleaners

2016 Madison Rd
Cincinnati

Zimax Inc.

1193 State Route 131
Milford

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