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Explore Our Solution Center for Helpful Sunroom And Patio Builder Articles

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Sunrooms And Patio reviews in Milford

  • F
    Champion Windows and Home Exteriors of Cincinnati
    An over the deck project was designed that required HOA approval. Champion's handling of this project lacked any sort of professional behavior. 1) Champion secured funding from a loan account prior to submitting and receiving HOA approval. This caused the customer, me, to have to start making payments on a project that was not approved. I contacted Champion to inquiry about this and then they finally submitted for HOA approval. 2) The HOA ended up denying the project for not conforming to HOA rules and no other solution would fit the dimensions. I emailed our sales rep multiple times, I called the sales rep and left voice messages asking for a process to cancel project due to HOA denial. No reply was received. I called Champion office and asked to speak to the sales rep's supervisor/manager. I left a voice message with that person. I posted a message on the Champion website asking for someone to contact us about the cancellation process. 3) After an email request, asking another Champion employee for the sales reps supervisor/manager contact info, the sales rep finally responded that the contract was cancelled and an email message confirmation would be sent in the morning. That was 4 days ago (as of this writing) and no email has been received. I called the finance company and we still have a balance due on a loan that should never have been started before HOA approval was received. I have all sent and received email messages necessary to verify the above statements. Champion's actions on this project (securing funding before approval, refusing to respond to customer emails and voice mails) are not befitting a trusted company.
    - ANTHONY H.
  • A
    Edwards Construction Inc

    It's not often that you actually have a project go better than expected, but this one did.  Ed and his crew were fantastic. We interviewed 4 other contractors and they all told us we'd have to have a shed roof.  We were fine with that, but after we called Ed he was positive he could figure out a way to build a "classier" gable roof than a "cheaper" shed style.  Ed sent us a beautiful, detailed drawing that was perfect.  Not only did he figure out how to add a gable roof but he was also able to take the area underneath the 3 season room and keep it open so that we could add a patio underneath.  Ed's crew was friendly, reliable, tidy and I was very comfortable with just leaving them at the house and confident that they'd do a great job.  The room does not look like it was added on as an afterthought, it actually looks like it was built when the house was built.  Overall, we are very happy with the final result.




    - Suzette R.
  • B
    C & D HOME ENHANCERS
    The installation was about a month after the original planned date, reportedly due to bas weather. Once they started it went as expected. Everyone was friendly efficient and professional.

    3eHowever a couple of months after it was complete. we began to get a leak. After the original call to C and D. we were promised they would come out the following week - the leak was only a drip at that time, No one showed or called the following week. We called again after not hearing, by this time the leak was much larger and more than a drip and in more than just one place. They Promised again someone would show that week but again no show and no call. This happened again each of the two weeks and by this time furniture and electronics had been affected. Called a couple of individuals and tried to escalate the issue with the company, and after a couple more weeks, finally a tech came out. Once on site the cause of the leak (workmanship) was identified, fixed correctly and we have not had any other problems.

    Their knowledge of the product they used seemed quite limited as trying to get an answer on whether or not a wood or pellet stove could be installed throu the ceiling or wall and the method was answered only with they did not know but were aware some customers had done it.
    - Wilfred M.
  • A
    Champion Windows and Home Exteriors of Cincinnati
    They did an excellent job! Their servicemen came in and cleaned up their mess, didn't stop working all day and they even came out on a Saturday! I was very very impressed wtih them and it was the first time I had used anyone like that. I intend on telling everybody!
    - Linda L.
  • A
    Patio Enclosures
    I spent probably between $20000 and $25000. I had discussions with them probably for almost three months before I decided to go with them. I went to every major company. I went to their showroom and even to their manufacturing areas. Some of the companies showed me the construction materials they were using. Patio Enclosures had a pretty good structure and had husky building materials. I thought they did really good work. The door that they installed for my mother wasn’t a standard sized door. They didn’t charge us very much for installing the screen door. They charged $250 to hang the door. They were nice and seemed to do a good job. The product seems to be pretty good. One of the things that I like is that it has very husky window locks which some people may not like because they may think it looks too chunky. I like the heavier locking mechanism on all the windows from the security standpoint. I felt very good about their system and we haven’t had any leaks. They also had a really good crew that came out to measure and install. They had a subcontractor who was an electrician to do the wiring. They also arranged for the permit inspections. Somebody from the city had to come out and inspect it. We did negotiate on the price and it didn’t start quite as low as we ended up. Their responsiveness was very good. It took a few weeks for them to build the deck and get everything put together. I think it took about 10 days from start to finish and then we had a sunroom. I would use their services in the future too.
    - Marla W.
  • D
    Houston Construction/Remodeling
    I had made an appointment for an estimate a week after I called, for Tuesday at 1pm. 45 minutes before they were to come, I got a call that they did not service Milford. Well, in looking at the ad on Angie's list, I see they do service Clermont County, so was confused as well as unhappy that they waited until just a few minutes before the time to come, to call. I was told the regular scheduler was out of town when I originally scheduled. But they had Monday and the morning of Tuesday to let me know so I would not be rearranging my day for them. I felt it was very unprofessional and was glad I did not go with them if this is how they treat their customers.
    - PEGGY W.
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Sunrooms / Patio Enclosure Builders in Milford

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