Stoney Creek Automotive

A 23 Reviews

Founded 2008 • Angie's List since July 2009

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Licensing

No License Required for Trade
Insured
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Hours

Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 12:00 PM
Saturday
Closed

Company Contact

8660 Twinbrook Rd Unit 4

Mentor, OH 44060

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Description

We are a family business who believes in old-fashioned customer service using state-of-the-art equipment and facilities led by an ASE Master Technician. All work is fully insured and includes the Federated Nationwide Warranty at no extra cost. This is a 12-month/12,000 mile parts and labor warranty....

Verified Reviews

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23 Total Reviews
Reviews by Rating
A Rated
22
B Rated
0
C Rated
0
D Rated
1
F Rated
0
Read reviews by category
auto repair (22)transmission service (2)radiator repair (1)tire buying and repair (1)
Showing 1-10 of 23 reviews
A

RATED

09/25/2018

It went really well, they did the work they said gave me upfront pricing and the car was ready when they said it would be.

DESCRIPTION OF WORK
Car AC repair

CATEGORY auto repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/01/2018

D

RATED

06/04/2018

Went ok at first, but when I needed a follow up re-check a few days later, that's when it fell apart. Brought car in for an engine oil leak and coolant leak. Diagnosed as head gasket and possible oil pan gasket leaks. Repairs authorized and permission to proceed . Took their time and car was tied up for 7 days . Not a problem, as I have another car to drive. After the repairs were completed and I ...

DESCRIPTION OF WORK
Engine mechanical

CATEGORY auto repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/01/2018

A

RATED

02/26/2018

Great Job, very fair price excellent inspection and quick service. Will use for all repairs I can not do in future.

DESCRIPTION OF WORK
Front Brake Lines GMC Yukon XL

CATEGORY auto repair,radiator service

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2018

A

RATED

04/24/2017

Excellent as always.We've been using Stoney Creek for several years now. We really don't like going anywhere else. We trust them. They treat me and my husband with the greatest respect. They do a great job of explaining why a repair is needed in plain language and answer all questions. The repairs and maintenance have always been only what was needed and what was asked and we rely on their profess...

DESCRIPTION OF WORK
Most recently an oil change and wheel bearing replacement.

CATEGORY auto repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/24/2017

A

RATED

01/11/2017

Great job! John was wonderful! He explained to me about what needed to be done regarding my brakes. I highly suggest Stoney Brook auto. On a side note his dogs are friendly.

DESCRIPTION OF WORK
I was having brake problems on my Honda Civic.

CATEGORY auto repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/11/2017

A

RATED

12/06/2016

Before I would make an appointment with the tire company to spend more money I took it to Stoney Creek. They put it up on the lift and sure enough they detected it was coming from the oil pan and had splattered all over the engine. So, I called the tire company and told them. They said you can have it repaired there (Stoney Creek) or you can bring it back to us and we'll take another look. Well, b...

DESCRIPTION OF WORK
I had an oil change done at a very popular tire Company in Mentor Ohio about 3 weeks prior. Several days later I noticed spots on my driveway because something was leaking from my car. I took it to Stoney Creek and they advised me to take it back to the company who had done the oil change since it had been done so recently. I went back to the company and they inspected it. They said "everything is fine with anything pertaining to the oil change and the leak must be coming from something else. Why don't we make an appointment for next week and we can use dye to detect where the leak is coming from" The costs for doing the analysis would have been around $80. I asked if it was safe to drive until next week. They said "yes, just make sure your oil level stays in the safe zone."

CATEGORY auto repair

COST $88.15

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/30/2016

A

RATED

12/06/2016

Fine. Stoney Creek is like Family. They are always fair.

DESCRIPTION OF WORK
Listed on my review in December. Corrected and cleaned up from a botched oil change that was done at Heisley Road Conrad Tire in Mentor.

CATEGORY auto repair

COST $89

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/06/2016

A

RATED

10/02/2016

Stoney Creek services all 5 of our vehicles and is the best provider we have ever used!! They not only perform services requested but also advise if any additional services are needed and how urgent it is to have any services done. They always make room for us in their schedules when we have urgent needs. I feel comfortable knowing my whole family, including 4 children, are all driving safe vehicl...

DESCRIPTION OF WORK
Oil change

CATEGORY auto repair

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/31/2016

A

RATED

05/04/2015

He seemed very knowledgeable. He fixed everything about the transmission. He was a very delightful person to work with. I noticed the difference when I was driving.

DESCRIPTION OF WORK
They fixed the transmission and put in a new filter. They checked the car and found a problem with the wheel bearing. They asked them to replace the label plate.

CATEGORY transmission repair

COST $394

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/30/2015

A

RATED

12/18/2014

After being told by a national chain mechanic that I needed new wheel bearings less than 18 months after getting new wheel bearings, I shopped around for a second opinion. Stoney Creek caught my eye because I saw the review that mentioned John used to run the service department at Saturn of Mentor. A former Saturn owner, I loved the service used to receive there. I gave them a call and was able to...

DESCRIPTION OF WORK
Replace wheel bearings on two front tires

CATEGORY auto repair

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/12/2014

Services Offered

Auto repair.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
American Express, Check, Discover, MasterCard, Visa
Senior Discount
No
Emergency Service
Yes
Warranties
Yes