I had an oil change done at a very popular tire Company in Mentor Ohio about 3 weeks prior. Several days later I noticed spots on my driveway because something was leaking from my car. I took it to Stoney Creek and they advised me to take it back to the company who had done the oil change since it had been done so recently. I went back to the company and they inspected it. They said "everything is fine with anything pertaining to the oil change and the leak must be coming from something else. Why don't we make an appointment for next week and we can use dye to detect where the leak is coming from" The costs for doing the analysis would have been around $80. I asked if it was safe to drive until next week. They said "yes, just make sure your oil level stays in the safe zone."
Before I would make an appointment with the tire company to spend more money I took it to Stoney Creek. They put it up on the lift and sure enough they detected it was coming from the oil pan and had splattered all over the engine. So, I called the tire company and told them. They said you can have it repaired there (Stoney Creek) or you can bring it back to us and we'll take another look. Well, by now I was a little skeptical and decided to have Stoney Brook take care of it. Stoney Brook had to drain the oil to find the problem and saw there was no gasket in place. The gasket had never been replaced when the original oil change was done. Stoney Brook had to perform another oil change and to totally clean up the engine compartment. Stoney Brook did a great job. I now have to ask the Tire Company to reimburse me for the work I had done (including a new oil change). This, of course doesn't cover the time lost in 3 extra visits to repair companies for a mistake brought on by faulty work done by the Tire Company. I gave them a chance to make it right. They claimed there was nothing wrong with their oil change, but certainly were willing to let me pay them for an inspection with dye. The shame is that I’ve had work done at this company before as well as purchased fairly high end tires and did not have any problems. I now question asking them to do any more work in the future. But, I'm now getting angry and almost want to list the name of the tire company. Thank You, Stoney Creek
