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Hardware Store reviews in Mentor

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  • Prompt, reasonably priced service.  During the busy spring season lawn mower was ready for pickup in a week.  Since they were  going to be in our area that day, they offered delivery to our home at no additional cost.  Lawn mower was cleaned to look like new.  It has worked perfectly since being serviced.
    - Patricia D.
  • He did exactly what they said they would do and they did it one day should they would do it. And they do it
    for what they said they would charge. I was extremely happy with them. We actually went to their showroom and there was a lady named Amy, and she was quite knowledgeably helpful. Then a young man came out and did the actual work. His name is Anthony, he was a very polite young man. We had no bad experiences with them.There was a slight problem but they step right up and took care of it immediately.

    - John S.
  • I bought an older wooden swingset off of craiglist for my little one's 2nd birthday. It needed some firming up, and a fresh coat of stain.
    We went to Joughin's Hardware on a family recommendation. First of all, the historic building is amazing. Well cared for, and preserved. Mr. Joughin himself helped us with this project. He knew exactly what we were doing, even when we didn't (put what bolt where?), and knew exactly where all the hardware was located in the store. He then directed us to his amazingly knowledgeable paint guy. When we got the stain home, and tested it on the swingset, my husband and I decided we wanted a different color. The next day we went back, but (oh no!) his paint guy was on vacation till after the scheduled birthday party, where we had planned to unveil said swingset. Mr. Joughin explained that the stain we bought was a precise recipe of pure paint colors masterfully mixed by someone who knew what they were doing- not by himself. We told him that because it was a child's swingset, and we weren't looking for a precise color (just something more obnoxiously purple that we originally got). After many assurances from us that we weren't picky (and maybe a little begging), Mr. Joughin said he was willing to try to mix the paint himself. And he did an awesome job! There were literally high fives all around. Good fun, and amazingly helpful.
    - April C.
  • I had purchased the filter earlier but wanted to take it home and confirm the size needed. At this visit they cut the filter perfectly. They have been very helpful to me whenever I go there and I am glad they are available. I prefer shopping owner operated businesses versus big box retailers. I have purchased the products and used their services many times.
    - LINDA B.
  • Even though they've moved out of the old-fashion building they have maintained the old hardware charm and friendly service. While he didn't have the faucet I needed, he caught the fact his catalog had the part mis marked in the text and he gave me some good advice on where I could shop instead. He also advised my saw blade would cost more to sharpen than buying a new one and I could use a file on my own if I wanted to give it a try. I walked out with a very cheap saw blade and a smile. It's nice to know there still exists the friendly guy at the hardware store who is more concerned with keeping you going on your tasks and perhaps learning a thing or two than selling you a shinny tool you'll only use once. Quite neighborly!
    - AMY F.
  • unknown
    - Sandy L.
  • I dropped it off and a few days later I picked it up. It was lubricated and the mechanism inside worked smoothly again. Joe and Deb are friendly, courteous and just easy to do business with.
    - Mary Ellen C.
  • FABULOUS!! Perfect and Home Depot did it all.
    - Marilyn M.
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Hardware Stores in Mentor

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