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Decks reviews in Mentor

  • B
    Mike's Home Improvement
    It took almost 3 weeks, we received the the quote that was not complete. We were told that we would be quoted for wood and composite. The quote was only for composite. We have decided to go with another company.
    - Kristine P.
  • A
    Mike's Home Improvement
    They were very professional and this is a very positive experience. If I had questions about the design and they addressed them patiently and gave choices. They were informative. They kept me posted with the progress of the work. They showed up on time. The workmanship was excellent. The after service is also excellent.
    - Pamela S.
  • A
    Schwartz Construction
    Fantastic. Sheldon and his crew are very professional, courteous, clean up daily on the project, and trustworthy. The job they did is absolutely BEAUTIFUL! Would hire again (and I will be hiring again in the spring!) Also had some great ideas and insights into how to make new kneewall and walls match bright covers roof... looks like it was meant to be there!
    - Janet N.
  • A
    Deckmasters
    I signed my contract at the end of May and waited until the last week of August to start the project. I knew the wait time when I put the deposit down though. Also, I never saw any plans, but both projects were what I wanted. I'm happy with the results. The two project workers had a very good work ethic. I was pleased by their workmanship.
    - Cara M.
  • A
    Eagle Landscaping Inc
    John, the owner, is a perfectionist and artist in his field. He was present thru-out the whole job, supervising and working along with his crew. Everyone involved was professional and polite. The Fiberon composit deck and patio made of Unilock Pavers turned out beautiful. He started and finished the job during the time frame promised. I would highly recommend him.
    - Susan M.
  • A
    Dream Decks LBC Construction
    Love the gazebo. Turned out better than I anticipated. Looks like it was always there !! Very professional and showed up when they said they would. Everything was done very quickly and the crew they use is very knowledgeable. Would highly recommend...
    - Barb W.
  • A
    Eagle Landscaping Inc
    All these tasks were performed perfectly, on time and with quality work. Step design used large stones curving down 12 feet to lower level of back yard. Beautiful! One small incident, but everything was fixed to our complete satisfaction. Good people and good work.
    - Gary C.
  • F
    The Deck Doctor House Medic & Painting Too
    I purchased a log home built in 2012 in May of 2015 the entire home needed to be cleaned & stained so I researched a few companies & obtained a couple of estimates. We decided to hire Terry & his crew since he drove quite a distance to provide a free estimate & assured us he could handle such a large project his recommendation was to use a Behr product. I prefer not to get into all of the details of this job as there is only one important matter at hand. The product applied & job performed is showing huge signs of failing on most if not all of the deck areas (which this company specializes in) most of the surface is peeling completely off & there are huge areas of moss/mold) also several areas of the log on the home are fading. We were told this product would hold up for the next 5-7 years. I contacted the owner Terry back in May via phone but have been emailing for nearly 2 plus months now. I was told the product rep would be out in July which never happened & I was told he & his crew would be out at the end of July but that also hasn't happened. I have a low yield well that cannot have a pressure washer hooked up to it so initially Terry provided his own water tank for his crew to use but now this seems to be the excuse as to why he isn't replying to my last email to come out and take care of the faulty areas. I will be attaching photos. If Terry doesn't make arrangements to come out & fix his job & stand behind his product I will be filing a formal complaint w/ the BBB. my patience has run out & I'm beyond frustrated that I have been put in a situation to post such a disappointing report as I chose to use AL because of its reputable companies. This project was not cheap & took nearly a month to complete I would have like to enjoyed the finish product for more than a little over a year.
    - KIM Z.
  • A
    Michelle's Deck Works
    I was Michelle's first call from Angie's List. She was everything one could hope for in this area of work in addition even to what she lists for available assignments . She also has a great deal of other knowledge. Michelle came out from 45 minutes away to help me our of a situation and worked till after dark two days to finish her work. She was kind, very considerate, very skilled and had the innate knowledge needed to take care of this problem. She is incredibly strong for a young gal also! As she worked she discovered more conditions that needed attention and went ahead to fix them without expecting compensation which I, of course, did give..
    - Rose O.
  • F
    The Deck Doctor House Medic & Painting Too
    WARNING! DO NOT USE THIS COMPANY!!!!! THEY WILL DESTROY YOUR DECK AND ANYTHING THAT SURROUNDS THE AREA!!!! This company was very unprofessional and ruined not only our deck, but a beautiful hand crafted wood picnic table that we got the year we moved into our house. First off, Terry Betts was over an hour late to give us a quote. We didn't think he would show so we began eating. He interrupted our dinner and never even apologized. Weeks later, I came home from work to see an unfamiliar truck parked in our driveway and blocking me from parking in our garage. I called my husband at work and he said no one had called him to say they were coming by today. He assumed it was the guys for the deck... I went inside my house and they were outside power washing. I assumed they would come knock on the door before leaving since they clearly could see someone was home, but NO, they just left! When they were gone, I went to go look to see how the deck looked and was horrified to see that they did not even move our picnic table off of our deck. They also just blasted it with the power washer. It took ALL the stain off of our previously beautiful table! My husband called to tell them they needed to now re-stain our picnic table. Terry did apologize and said he would have them correct the problem and stain the table. Second visit, again, no call ahead to say they were coming that day... got home from work as they were in the process of staining. I could hear the men swearing as they were spraying the deck. Again, they could see someone was home but NEVER knocked on the door to tell us they were finished and to take a look. The deck stain did NOT look good, we thought maybe it needed to dry a bit more so we waited. It still did not look any better days later and they did not repair the loose boards. Our picnic table looked AWFUL!! It was now splotchy with blobs of dark stain (originally it was stained by hand with a light semi-gloss so you could see the beautiful wood work). I was beyond upset about this table, as it was a dear memory of us moving into our first house. My husband called the company again to report our concerns with the stain on the deck AND the picnic table. The man said he would send someone out to do some "touch ups" when they were in the area. Months later, they NEVER came back! Also, the clean up was horrible, they left green masking tape all around our house. We have a screened in porch off of our deck...they didn't cover the screens well enough so that now all of our screen doors have stain on them and need replaced too. This company also used a completely different stain than we had discussed. It is written on the quote they were to use Olympic or Behr toner....they used a product (Cabot) that we now have found out was discontinued months ago!! Great! Now we can't even try to fix the stain ourselves without trying to mix and match because they don't even make this product anymore! We then spent money on a chemical to try to strip the stain off of our once beautiful picnic table. It ate the table and now has to be re-sanded and not so sure it can ever be back to its original state! We paid $800 for this company to make a mess and create more work for us as we continue to spend more money to try to make things look decent again. At the VERY least, they owe us a new picnic table. -Kathryn and Ted Mentor, OH
    - Theodore K.
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Deck Contractors in Mentor

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