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Suburban Septic Service Inc

in business since 1987

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Zip Code

About Us

on Angie's List for 19 years

We are the only business of our kind in that we do all septic cleanings, service septic system, we do septic repair and installation. We also are a distributor of Aeration System and service all of them as well as install.

Contact Suburban Septic Service Inc

Phone Number

(330) 722-4262

Address

4229 Beck Rd
Medina, OH
44256

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Ratings and Reviews for Suburban Septic Service Inc

F

Review: Septic Tank Cleaning Service
1 year ago

septic tank cleaned

didn't….never answered phone or returned call

Service Provider Response
I appologize, we don't service the Canton area.
Services Performed
- Septic Tank Cleaning
F

Review: Septic Tank Cleaning Service
1 year ago

Septic tank cleaning

Made appointment 2 month in advance but not showed up at appointment date. They cancelled the appointment without calling back.

Service Provider Response
We had asked for the customer to call and give a credit card before coming out to do the service, the customer did not call and for that fact we had no choice but to cancel the appointment on our scheduled calendar. We do apologize for the miscommunication that had happened with you. We service 40-50 customers each week and do not usually have this problem.
Services Performed
- Septic Tank Cleaning
A

Review: Septic Tank Cleaning Service
1 year ago

New Septic System

I needed a new septic system fast, as I was selling the property. Suburban Septic worked with me to get all the permits and approvals necessary and got the job done on time! A++ experience. Thank you!
Services Performed
- Septic Tank Cleaning
A

Review: Septic Tank Cleaning Service
1 year ago

They put in an entire septic system.

We have nothing but good to say about this company. They are excellent in all levels.

Service Provider Response
Thank you Mr. and Mrs. [Member Name Removed], It was very nice meeting you and doing business with such kind people as yourselves. Suburban Septic Service Inc.
Services Performed
- Septic Tank Cleaning
A

Review: Septic Tank Cleaning Service
1 year ago

They installed a septic system.

They are on time and they did an excellent job, the estimate was extremely reasonable, and did what I expected, also handled all permits, and did some extra works too without any charge.

Service Provider Response
Thank you for taking the time to write a very good description of the work done. We greatly appreciate it! Suburban Septic Service
Services Performed
- Septic Tank Cleaning
B

Review: Septic Tank Cleaning Service
2 years ago

New Septic System

They had to cut through concrete patio and they did not clean-up concrete dust. It was all over. A hose was available to wash down the area.
Services Performed
- Septic Tank Cleaning
B

Review: Septic Tank Cleaning Service
4 years ago

came out to look into a septic problem.

The owner's son came out and did a very good job. we just had a problem with one of the office staff. difficult to deal with on the phone is all.

Service Provider Response
We are terribly sorry you had difficulty getting through to with our office staff. Customer satisfaction is what we have built our reputation on. Please let us know if there is anything we can do for you in the future. The owner of Suburban Septic Service 330.722.4262
Services Performed
- Septic Tank Cleaning
A

Review: Septic Tank Cleaning Service
5 years ago

Install new D-Box

They showed up when they said they would. They where careful not to disturb anything but what needed to be replaced. I watched as they leveled and made sure the box was set correctly. Hauled old material out and finished by racking up dirt from grass and put back into dirt pile. I also use them for cleaning out my septic tank, same professional service.

Service Provider Response
We appreciate your detailed review! Best regards, Suburban Septic Service Inc.
Services Performed
- Septic Tank Cleaning
C

Review: Septic Tank Cleaning Service
7 years ago

New filter bed for septic system. Included new risers, settling chamber, clean and certify aeration tank, installation of 240 sq ft filter bed, remove old bed

My husband handled the initial visits for estimates and discussion, and then died suddenly. I fortunately was present for much of the conversation at the time of the initial visit, so I remember verbal promises. Sadly, Mr Valentine doesn't remember as well and has his wife handle all communication. She is not an especially pleasant person to interact with. After repeated phone calls they finally started the project weeks after they promised. Mr. Valentine also made a commitment to refill the dig site after the ground settled, (we noted our neighbors who experieinced a huge sink hole long after the contractor left). He committeed to not letting this happen. Months later, I have contacted the company about the re-fill and Mrs. Valentine was not especially friendly in her response, but relayed that it could get done sometime in the summer. When I asked if this could be earlier so I could plant grass and prepare my house for sale, she said and quot;I'm only relaying what he saysand quot;. And that was the end of our conversation. The work gets done, but it has not been a pleasant experience. I still will have to call back to remind them to come out here so I can plant grass in time for my home sale. Not looking forward to that phone call.

Service Provider Response
I'm so sorry you had a difficult experience. The owners wife had just lost her Father, I realize that there are no excuses, but we do want to apologize.
Services Performed
- Septic Tank Cleaning
A

Review: Septic Tank Cleaning Service
11 years ago

They came out and installed a septic tank and they have been servicing it.

They have been helping us since 2001, they come out when they say they will, they are very punctual and responsive. I did have to have the pump replaced, but they tried to fix it without removing it and replacing it. It ended up needing it anyways, but I appreciate them saving me money.

Service Provider Response
Thank you for you review, much appreciated.
Services Performed
- Septic Tank Cleaning
- Well & Water Pump Repair

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Suburban Septic Service Inc

Compare quotes from up to 3 wells!

About Us

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

Review: Septic Tank Cleaning Service

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