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Countertop Installation reviews in Massillon

  • B
    Alustrius Design & Remodeling
    Job was of high quality, Dan is very particular about his work. You need to be patient, but it's worth it when you see the finished product.. Walk in shower in the Master Bath is just fantastic. Dan does it all, plumbing, electrical, tile, carpentry... He is also the nicest man you'll meet. Great attitude and willing to do whatever is needed to make you happy. Always a smile on his face. Will go back to Dan when I have another job.
    - Jeff P.
  • F
    STAY AWAY FROM THIS COMPANY...   This is the most incompetant company I have ever had to deal with in my life.    First they broke my granite countertop and left me without a sink, dishwasher and countertop for over three weeks (during the christmas holidays).   New slab was delivered and installed Christmas Eve and was cracked in several places but I was told an onsite repair would be made the following Monday.    The guy came out and filled in about 7-8 cracks/ gouges in the granite.    The fix made the cracks less noticeable.    At this point, I accepted the defects in return for a discount.    Most people would not pick them up right away but I know where they are and I see them every day. 
    I have been waiting two months for backsplash to be installed.   First appt. truck broke down and they had to cancel.   Second appt.  they showed up with the wrong tile.    Not even close to what I picked out.    A month later, they send another guy out with the exact same tile that was wrong the  first time.    WHAT???   If it wasn't right the first time, then why would you send it back out??    Then the company tries to tell me that its natural stone and that color variations occer.   Yep, I get that.   However, the one I ordered was dark brown and grey contrasted with white and a yellow/orangish color.   4 distinct contrasting colors.     The one they brought out was pee yellow.    No contrast, no variations - just pee yellow.     1000 times different and not even remotely close to what I ordered. 
    This company takes no accountability and uses excuses about the nature of the material to negate any responsibility on their end.   I would not use this company even if they offered their products and services for free.    This has been one of most uterly and monumentous disasters I have ever encountered and would like to save anyone from going through the fiasco I have gone through with this company.
    - heather w.
  • A
    Solid Tops Refinishing LLC
    The countertop looks brand new! All of the small marks are gone, and the counter has a nice sheen. Ken provided an estimate prior to the job, and confirmed the estimate upon arrival to my home. The work was complete in several hours, and he did an excellent job. He was punctual, courteous and professional. I highly recommend him!
    - Sarah R.
  • A
    Top of the Rock Renovations Ltd
    When I contacted Liviu at Top of the Rock Renovations, he was straightforward and seemed like a person I could trust.  I felt that the price was very competitive and all my questions and concerns about the project were answered.  The job was completed in two weeks with attention to every detail. 
     I?m very glad that I trusted my gut feeling.  The end product was awesome, the final price was as agreed, and it was completed in a timely manner.  I highly recommend.
    - Michael T.
  • A
    Tower Industries Ltd
    Sales rep came to house with samples so I could match kitchen granite with some other granite I already had. Was very helpful. Was able to tour their facilities later to pick out granite remnants for the small bathroom vanities. Got a great deal and saved money by picking out higher end remnants for the bathrooms because the vanities were small. Installers were excellent and did a great job.
    - Diane P.
  • A
    Granite Encounters
    Smoothest transaction I ever made. Even Wendy's gets my orders wrong. This company is FANTASTIC!
    - Patricia C.
  • F
    Vendor took the deposit money and failed to deliver.
    - Larry M.
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Countertop Kitchen Installers in Massillon

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