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Auto Body Repair reviews in Massillon

  • A
    ELITE AUTO BODY
    I took the car in on Tuesday and it was repaired and completed on Thursday. The repair was completed quickly while I waited. I was given an estimate prior to having it completed and did not have any additional charges. I was actually charged slightly less because I paid in cash. The employees I dealt with were all polite and professional and the new mirror looks great!
    - Mark V.
  • A
    CUSTOM AUTO BODY INC

    So far, I just got the car back, it looks good. Somebody had smocked me either in the parking lot of a nursing home or a home care or at a restaurant and didn't bother to come find me or the car they smocked. It's the bumper, they went right down to what every, they put that plastic on, they have one that is like and quot;Oh I say it was well over a foot and a half long on the bumper on the side front passenger, side right at the curb, just screened it and took off right by the wheel, took it off that it looked like somebody went along and just sanded it.


    They did fine. Actually, I went over there to pick it up. They called me, it was like three days and they called me and I went over there that second morning, and here they didn't like how it looked when they saw how the paint dried on it, so they said, and quot;Really we need another dayand quot; so they took me back to the car in a place and I went on home and I picked up this morning and it looks really good. We will see it's guaranteed for life. So, we'll see how that works. But I can't tell you more than that. They seemed pretty professional. They were dissatisfied and re-did the painting.


    They also tell you, do not wax it with the stuff that you have to put on why it goes through the car wash with that wax but you can't rub it the stuff because it does mess up the paint for 30 days. I didn't know that. They actually give you a little bottle of the next year that they made for the car to mesh in case I need it for something and tell me to keep it. That was cute. I think that was a nice gesture.

    - Diane L.
  • A
    Stancato Auto Services
    It was in an auto accident that was not my fault so I didn't have to pay anything but we did a personal repair. They're knowledgeable and it's perfect. We don't go to anybody else. They're pretty much perfectionist. They have a reputation for that. I've used them several times already.
    - Michele A.
  • B
    GORDY GRAYBILLS
    I have been a customer of Gordy Graybills for over 20 years for the services described above.  Over those years my experiences have varied from excellent to somewhat disappointed as follows.
    The Showroom Shine paint sealant and annual reseal is fairly priced and effectively keeps your vehicle looking like new for a very long time.  When I first started getting this service the annual reseals were very impressive whth what amounted to an exterior and interior detailing in my opinion.  Over the years the exterior reseal has remained satisfactory while the interior work has deteriatedto a mere vacuuming of the floor.
    The electronic rust protection is fairly priced and seems to work.  The 1998 car that I had it installed on was just starting to show a little rust on the body when I sold it in 2012.  There was some frame rust on this car, but I don't think the electronic rust protection is intended to work on the frame, just the body.  The annual inspections are hassle free and are usually done at the same time as the Showroom Shine reseal.
    The external graphics were reasonably priced, expertly installed and looked as good as new when the car was sole 14 years later.
    The aftermarket cruise control installed in 1998 was, as I recall, reasonably priced and worked well for the 14 years I had that car.  The cruise control installed in 2011 seemed somewhat expensive - over $400.00 - and the installer has left some parts that were removed for the installation under the hood of the car and I discovered them a week or two later.  So far the cruise control is functioning satisfactorily.
    Gordy Graybills' window tinting is top notch!  It is reasonably priced, expertly installed and there have never been any problems with the tinting over the years.  The window tinting on the one car was still in very good condition when I sold it after 14 years.
    Overall my experiences with Gordy Graybills' services have been varied.  When I enter their reception area I sometimes have to wait for someone to show up to wait on me which I find to be unprofessional.
    - Rex S.
  • A
    Stancato Auto Services
    Fast, efficient, professional, and effortless !!
    - Jim O.
  • A
    NORTH CANTON COLLISION CENTER
    unknown
    - Joshua K.
  • A
    ELITE AUTO BODY
    unknown
    - Stephen S.
  • A
    ELITE AUTO BODY
    Everything went as explained to me. Had my truck done and ready for pick-up sooner then I expected. Door now shuts just like it did before other .bushings went bad.
    - Terry N.
  • A
    CUSTOM AUTO BODY INC
    (See above.)
    - Helen D.
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Auto Body Shops in Massillon

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