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VANDERWIST OF CINCINNATI INC

Founded 1988 • Angie's List since January 2004

B Rated | 35 Reviews

Description

Vanderwist is an irrigation and outdoor lighting contracting company. We service, design, and sell to residential and commercial properties. Additional e-mail: office@vanderwist.com...

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Beacon Landscape Lighting

We specialize in the design and installation of outdoor lighting systems in the Cincinnati/Northern Kentucky area. We are not a landscaper, an irrigation company, or a mosquito control company. We are a professional lighting company. It’s our passion, and it’s all we do. From the very beginning, I decided that customer focus and satisfaction were more important than volume. I am proud to say that our company is 100% locally owned and operated. As a result, we have complete control of an extremely high level of product quality and customer service. With more than 2000 lighting designs & installs, we are the highest rated outdoor lighting company in the area. I love to design lighting systems that bring homes, landscapes, and business properties to life after dark. Our installers and service technicians take great pride in the quality of their work, and that shows in customer satisfaction. Nothing makes me feel better than the thank you cards and phone calls from customers pleased with our lighting work. It used to be that the very best companies treated their customers like friends. At Beacon Landscape Lighting, we still practice this proven philosophy. My team and I would love to work with you on your next lighting project. Call me. I will meet with you personally and design a lighting system specifically for your property. That's the Beacon way.

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Verified Reviews

A few reviews for this pro…

F

RATED

10/09/2019

Had water leaking from a buried sprinkler valve. A Vanderwist tech responded. He dug up the valve and claimed he had repaired it. He then explained to me that the valve had roots growing into it and that the valve may need to be replaced in the future. He did not offer me the option of replacing the valve prior to doing repair work. Within one week the valve was leaking again. The same technician ...

DESCRIPTION OF WORK
Valve repair

CATEGORY irrigation systems

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], It is unfortunate that Vanderwist was unable to resolve this matter in an acceptable and agreeable way. I do want to apologize for the miscommunication on my part personally. I was left with the message that you had terminated the relationship with Vanderwist, had cancelled your winterization appointment, and the intent was you were finding another contractor. I was unaw...
A

RATED

05/02/2018

My husband and I have been doing some major renovations in our backyard (pool, travertine, landscaping, etc.) and of all the companies that we have done business with, Vanderwist is by far the very BEST! They do exceptional work and very professional. There men were here for 10 hrs. working non-stop making sure that everything was correct. I would highly recommend them to anyone. They installed ou...

DESCRIPTION OF WORK
Irrigation System as well as lighting

CATEGORY irrigation systems,lighting

SERVICE PROVIDER RESPONSE

Thank you so very much. We try hard to please and loved working on your project. You are fabulous people and customers. Thanks for the review
C

RATED

04/13/2017

Okay, but their pricing, business model, and plans are not competitive. Customer service lacked as well. It didn't feel like I was a valued customer.

DESCRIPTION OF WORK
Irrigation System maintenance.

CATEGORY irrigation systems

F

RATED

10/09/2015

We asked them to come out in July to fix a leak. We noticed a large amount of water being picked up by our sub pump. After waiting all day for our morning appointment someone finally showed up around 3. The technician came out looked at our yard and told me we have an underground spring. He never even turned on the system. We received a letter from the water company that we were using a large amou...

DESCRIPTION OF WORK
Called to fix a leak to our system. They originally put it in about a year and a half ago.

CATEGORY irrigation systems

SERVICE PROVIDER RESPONSE

[Member Name Removed]: I am always sadden when a customer does not make an attempt to contact the owners or at least the sales staff when problem arise before posting on these web sites. I guess this is sign of the times. its also important to note [Member Name Removed] we DID exactly what you asked us to do and wrote down notes to where the leak was but you ask us to TURN OFF THE SYSTEM. We did j...
F

RATED

05/29/2014

I contacted them to schedule an irrigation and electrical projects. I was told I needed to sign a work agreement first. She faced it to me and I sent back. A week later I had not heard anything. I called and she said she had called but she misread my phone number on the paperwork I had sent back. We scheduled the appointment with an approximate time the technician would arrive. This morning, the d...

DESCRIPTION OF WORK
Nothing.

CATEGORY irrigation systems

SERVICE PROVIDER RESPONSE

[member name removed]: I am sorry you had to wait to get into our schedule, however we did not install your system either your lighting or irrigation, and therefore, when accepting new customers, we do provide them with service contracts. Dates are on a first come first serve basis, and at this time of year, we are often booked. Your behavior when we called you to reschedule was most unpleasant. Y...

Services Offered

DESIGN, SERVICE & INSTALLATION OF IRRIGATION & OUTDOOR LIGHTING.

Services Not Offered

NA

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express
Emergency Service
No
Warranties
Yes