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Lowes

Founded 1998 • Angie's List since November 2001

B Rated | 30 Reviews

Description

Lowe’s exists to help customers improve and maintain their biggest asset- their home. We do this by meeting the changing needs of our customers by providing inspiration and support whenever and wherever they shop. Whether our customers shop in store, online, by phone, or if we’re meeting them at their home or place of business, Lowe’s is ready to help. In our more than 1,830 stores, we have implemented multiple systems to improve the customer experience, including an upgraded store information technology infrastructure that allows customers and employees to access richer product information, enjoy an endless aisle of product choices and manage their projects from inspiration to enjoyment. Online, we are rapidly expanding our assortments to offer customers a broader range of products that can be researched and purchased online, in store or via our mobile app. MyLowe’s makes it easy for our customers to automatically track and store all purchases on their online customer profile. We’ve vowed to “Never Stop Improving” so we can satisfy the ever-changing needs of our customers. Installation Service Areas: ask for details. Store #0542...

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Verified Reviews

A few reviews for this pro…

F

RATED

07/09/2020

I AM A LANDLORD AND I BEG YOU NOT TO WORK WITH LOWES!!! I am a landlord and I operate a rental unit at Washington DC. On 6/23/2020 my tenant reported that the fridge in the unit is broken. On the same day, I ordered a fridge from Lowes. I was told at the time of the purchase that the fridge would be delivered on 6/29/2020. I was told that it should take 6 days. Ok, this would solve problems. I mov...

DESCRIPTION OF WORK
NEW FRIDGE DELIVERY

CATEGORY appliance sales

C

RATED

02/23/2017

The initial install went fine, the problem is within less then a years time we noticed air coming in from the molding by the windows. We had went to the store and were advised we have a 1 Year Service Guarantee we have contacted the store 6-7 times within the past 6-7 weeks and have constantly been told they created a work order and someone would be contacting us to come out inspect and fix them, ...

DESCRIPTION OF WORK
Had all new Custom Pella Windows installed by Lowes Installation Services from 618 Mount Moriah Drive Cincinnati, OH These were installed in May 2016

CATEGORY windows

B

RATED

08/01/2016

Unlike another home improvement store whom we considered Lowe's would actually cut and install the molding that I had finished off for them to finish off the job so that the laminate would look nice in this bedroom. They were actually able to cut and put that in. The other home improvement store would not do that unless they were the ones that were providing the material -- even though I was payin...

DESCRIPTION OF WORK
I think we went through Lowes, whoever their subcontractor was, to put down laminate flooring.

CATEGORY flooring

F

RATED

07/16/2016

We received a call today stating that they would not deliver the range when promised and that it might be available at some future date in August. Our current range is no longer functioning and as a result we are without the use of a range. The than informing us that they would not be delivering the range as promised Lowes offered no other resolution of the issue. They stated that they had very li...

DESCRIPTION OF WORK
We order a new LG electric range on May 30th and were told it would take until July 27 to deliver. We were charged for the full [price when we ordered it.

CATEGORY carpet installation,appliance sales

A

RATED

07/02/2015

The help I received was excellent. Everything turned out great.

DESCRIPTION OF WORK
They have a designer at their store that helped me pick out kitchen cabinets, tile,fixtures and many other items for my new house.

CATEGORY carpet installation,ceramic tile

Services Offered

Appliances. Water Heaters. Compactors & Disposers. Floor Care. Air Conditioners. Bath Tubs & Showers. Cabinets & Countertops. Ceiling Fans. Faucets & Fixtures. Flooring. Interior Doors. Home Decor. Ladders. Lumber. Masonry & Plumbing. Electrical. Fencing. Gutters. Decking & Doors. Outdoor Power Equipment. Lighting. Patio Furniture. Paint & Stain. Windows. Play Equipment & Accessories.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
Yes
Emergency Service
No
Warranties
Yes