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Hardscaping reviews in Mason

Real People ~ Real Reviews ~ Real Results

  • I have waited a while to write this review in hopes that I would hear back from Creech’s to resolve the issues. Since that has not happened, I thought I should write about my experience. The work they did was fine in general. However, we later discovered that they had cut 2 sprinkler heads and cut our Invisible Fence (which they claimed they had repaired, but discovered it was not after our dog escaped twice). I contacted them numerous times until they finally responded. They came out to “fix” it and it still does not work properly. When I contacted them multiple times (again) and finally got a response, they claimed they had gone above and beyond already and would no longer help. They never even addressed the broken sprinkler heads issue even after me asking about it numerous times. I will NEVER use them again and I would not recommend them to anybody else.
    - Hilary M.
  • There were some things that went really well and some that did not. One reason it's taken me a year to post this review is that I'm still waiting for a solution to an issue we're having with little luck. Wes does a great job with landscaping work as it relates to fixing and creating new beds. His crew pays a lot of attention to detail and take the time to do it right. They're great at removing and installing new trees as well. We did have some issues with the plant choices as they did not seem to be an appropriate fit for certain places. We did most of the work deciding on which plants and where they should go. Wes did make some great recommendations on trees and fineline buckthorns. I highly recommend you don't have them do any wood work with decks or staircases. While the structure is good, the steps were not installed evenly spaced and the top boards do not sit flush together. We had the steps fixed once and we're still waiting for the top boards to be replaced. We were promised this would happen months ago. Reasons for the ratings: Overall - Fair: This would be good to excellent if we had better luck with the staircase. At the same time when Spring 2017 came, we had more weeds than we ever had before. I'm not sure why. Other than that, all the beds were wonderfully done and our new birch tree is doing well. Price - Good: While expensive, Wes did come down on price to meet a competitive bid. We had three contractors come out and Wes was the best one and seemed best to work with. Quality - Fair: For same reasons in Overall. Responsiveness - Bad: This is the most frustrating piece. Wes and company are very difficult to get a hold of and get a timely response. This was throughout the project as they have so many to attend to. The worst however is the lack of response to our staircase issue. Punctuality - Excellent: I have to say Wes's crew was always on time and worked hard. His crew is great at the landscaping portions. Professionalism - Good: Wes and crew are always professional and good to work with. The lack of responsiveness at times makes this a good and not excellent.
    - Scott S.
  • We had them come out in April for a stonework. It was completed on the same month. But last August, it started falling apart. I called him and he promised "He will be here the next day." but he never showed up. I tried calling his cell and his home phone, and he is not responding anymore. He said we have a ten year guarantee. I would definitely never hire them again. I just want them to fix this thing.
    - KEN & EVELYN M.
  • The project went well, hard-working and friendly crew. My wife was concerned about the amount of ground they had to disturb for the walk, but in the end she was very pleased with how things turned out. They did a good job of cleaning up at the end of each day. They did a nice job of integrating the new walk into our yard. The owner was there everyday working with his team.
    - Robert C.
  • We attempted to get estimates from several companies and Rob was one of the two that came out when scheduled, made suggestions and gave us options for our project. His ideas turned out to the be perfect solution for our needs. Although other companies told us our project was too small, he worked us into his schedule and upon completion of the work he inspected both the walkway and the patio. He found an issue that we would have been unaware of and had it rectified to his high standards. We were thrilled to have a perfectionist on the job! The crew was also professional and courteous.
    - Rosemarie S.
  • The crew called before they showed up and introduced themselves when they arrived. They clearly explained the process and answered all my questions with confidence. The process took 2 days as they initially releveled 25 sqft and cleaned the patio in the rain. They waited for the next good day (about a week) to resand and seal. The patio looks great and the crew was very professional. I felt comfortable with my purchase.
    - Julie W.
  • They did a great job. They got back to me timely and started the job a week after accepting the estimate. They did the landscape design for me and listened to my want, especially that I wanted low maintenance. They went above and beyond to ensure the best job. When Jayce thought it looked to bare in one area, he added more at no extra cost to make sure I would be happy with the job. I would highly recommend them to anyone in need of landscape services.
    - Kathleen R.
  • No Limit did a great job on the patio. yhe team was very professional, courteous, and asked my opinion through the process. They used my existing pavers and laid them correctly with a great design. Built a fire pit along with a sitting retaining wall with lighting. Finally they created a walkway from my driveway to the back yard using stone steppers and rocks. My home backs into a school with some pedestrian traffic, and everyone that goes by says they love it. I would highly recommend and would use again for any landscaping needs
    - Freddie J.
  • My wife and I could not have been happier with the patio and landscaping that John Smith and the No Limits Landscaping Company recently completed at our Mason home. John was extremely professional, quick to respond to all of our questions and went out of his way to offer suggestions and provide a high quality product within our budget. My wife and I have hired several different contractors over the years and John and the entire No Limits Landscaping team rank no 1 in customer service. They truly cared about our needs and wanted to make sure we were more than pleased when the job was finished. We were thrilled with the end result and the extra steps the team took to clean up and make things look so nice before they were finished. We would highly recommend No Limits Landscaping.
    - Chip L.
  • Two men arrived before the estimated two hour time. They worked carefully with great attention to detail. End result was complete correction of the drop and looks as good as the original. We are so impressed with this company. I wish everyone was as easy to deal with and showed such character. Thanks Steve and company!
    - Donald D.
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Patio Pavers in Mason

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