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Find Top-Rated Mason Furniture Stores

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Recent Furniture Store Reviews in Mason

  • A
    STL Beds Inc.
    In looking for information only on how to replace or repair my bedrails for an antique bed, STL Beds popped up on the internet search. I read the article, looked at the price and ordered. The next day I received a call to make sure I make the template to slip into the headboard slit. Then as another measure of precaution they had me measure the distance between the slats on the head board to make sure the crosswire would work. When they were satisfied with results the order was pushed through. I received the order 2 weeks later, due to bad weather down south. I could not be happier with product. After reading the reviews, I am looking forward to ordering a mattress.
    - Jennifer B.
  • F
    ASHLEY FURNITURE HOMESTORE
    DO NOT SHOP AT ASHLEY FURNITURE! We bought a mattress and frame at the Ashley Furniture Store in Springdale, OH on July 7, 2020. Our salesman assured us that the mattress and frame would be delivered the following day on July 8, 2020. That evening, we took apart our bed and wrapped up our mattress and box spring so they could be picked up the next day. My husband took the day off work and the mattress and PART of the frame was delivered. My husband called the store and was assured the other part of the frame would be delivered on Thursday. My husband took off a second day from work on Thursday, July 9. No one called and nothing was delivered. He called the store and was again assured the rest of the frame would be delivered on Friday, July 10. He took a third day off work. They delivered the same part of the frame that they delivered on July 8. My husband called the store again and was assured they were doing everything they could to get the rest of the frame delivered asap. We then received an email from Josh Render on July 11 stating our frame wasn't loaded on to the truck, so we wouldn't be getting the frame until Tuesday, July 14. Meanwhile, keep in mind that we had been sleeping on an air mattress since July 8. They also forgot to deliver the mattress pad we paid for. We were told by our salesman that we would receive a $300 gift card. Of course, we have not received it. My husband had several conversations with Josh Render concerning getting a partial refund of our purchase because of the delays and the 4 unpaid days off my husband had to take from work. He offered $1,000.00. The corporate office said they can only offer $200 and we can't return the bed or frame. I wish I had seen all of the negative reviews before shopping there. I am in shock at the way this store does business!
    - Mary M.
  • A
    Design Elements
    I love working with Suzanne. She has a fabulous eye for color and is very knowledgeable in all aspects of decorating. She really takes the time to get to know you as a client so that she can understand your style. She can pick out everything and bring it to you or accompany you on shopping trips. She is very flexible in her consulting arrangements. For our new home I told Suzanne that she had 100% veto power over anything I picked out ... she's just that good! Suzanne is very, very creative and an outstanding problem solver. She can take an idea - work it around and develop solutions that are workable. My daughter wanted to have a whole wall in our basement for people to sign. Suzanne came up with the idea (pictured) and created a piece of art that serves the purpose and looks fantastic. She will also let you know if she doesn't think one of your selections or ideas won't work and does a great job explaining her thought process. Suzanne is quite frugal and practical. She will stay within your budget. Customer drapery is expensive - I always have a little sticker shock on those, however Suzanne's consulting fees are very reasonable. I never felt pressure to buy something I didn't love. The price quoted below represents draperies and consulting services for a new home. I have worked with Suzanne off & on for over 20 years and would highly recommend any and all of her services.
    - Lynne H.
  • A
    DECORATOR FOR A DAY
    Michelle is the absolute best at color selection for painting and picking fabric to go with the color scheme. She understands what you want, and delivers.
    - David A.
  • A
    RILEY'S FURNITURE
    All delivered on time and handled very carefully. No breakage. All was intact. Delivery team was polite and professional
    - Robert M.
  • A
    ARHAUS FURNITURE
    The response when looking into custom is not timely. And the timing when you will get your pieces and better communication.
    - Morgan J.
  • A
    Cincinnati Overstock Warehouse
    Cincinnati Overstock should not hire contractors for delivery. Their internal people are excellent, on time, pleasant, everything that you can say positive. However the delivery man James was horrible. I had thought the delivery was Thursday and received no call no delivery. He also kept texting me when I do not even have a cell phone. When I explained this to Cincinnati Overstock they sent me over to an internal group that was wonderful, quick, and kind. It was unbelievable the difference in the outside people versus the outside. Charlie and two other men moved things quickly and wonderfully. You should request in house delivery. They would have gotten higher ratings if they had outsourced delivery in the first place.
    - Marilyn S.
  • A
    ASHLEY FURNITURE HOMESTORE
    The bed frame was a good value and the delivery service was very professional. The bed was delivered promptly and put together quickly. The crew was friendly and even put the mattress on the frame for us.
    - Dan H.
  • A
    ARHAUS FURNITURE
    Good through buying process, delivery and on. Excellent today. One of the drawers on the buffet broke. I called the customer service line and was very impressed. They are sending me a new buffet. Customer care was excellent. The woman was very professional, didn't keep me on hold long and took care of the problem entirely in a few minutes. They are a little expensive but worth every penny.
    - Amy K.
  • A
    FURNITURE FAIR
    I had visited this store once before and thought that they had a large variety to choose from. They had the style of furniture I wanted and they offer delivery service. The sales staff was friendly and helpful.
    - JOHN O.
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Furniture Stores in Mason

Companies below are listed in alphabetical order.

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