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Garage Door Repair And Installation reviews in Marysville

  • A
    Columbus Ohio Garage Door Co
    I can only assume it went well. The garage door works fine. In the future, I would make different arrangements, since I was not present to see the garage door opener being serviced. I did send specific directions, but apparently they weren't passed on to the technician. I had to give directions since the highway department took out my mailbox with one of their plows, and they furnished me with a makeshift one--hence no numbers. The technician came after dark and pounded on the door (he said) but got no responce, so he went ahead and did the work. My house is 133 years old and has walls that are a foot thick, so you cannot hear someone at the door. I never heard the doorbell ring. I was inside because it was after their worktime (2-5) and I did not expect anyone. When I went outside at 5:30 to feed my animals, he was finishing up. So, I never did see him do the work. The technician was very knowledgeble and had a good personality.
    - Nancy K.
  • A
    Columbus Ohio Garage Door Co
    Needed same day repair of a garage door spring that broke on a Sunday. I was able to schedule a same day appointment easily and the cost was reasonable for a weekend emergency repair. Technicians were punctual and professional. They replaced the broken spring quickly and checked door function to make sure nothing else was broken. I would definitely hire this company again.
    - Michael S.
  • A
    Called on a Sunday and my message was returned withi minutes! The lady was very helpful and walked me through the issue. Sent someone out the following day and it was fixed in no time! Didn't try to sell me on a new unit which was very old. Works fine now
    - Angie M.
  • A
    Deluxe Door Systems Inc
    The company replaced all door rollers and seal on the bottom of the door. They also lubed all moving parts. They were on time, friendly and professional. They also gave me tips about my old door. They also told em that the door motor was one of the better old models and should continue to run as long as well maintained.
    - william e.
  • C
    Central Ohio Garage Door
    It was good. I just don't remember having any problem with them. So, it must have been good. But not good enough for me to use again because I have not gone back to them. The price was fine. You can't beat that price and I believe they were punctual.
    - Pam V.
  • F
    Pioneer Overhead Garage Door Service
    I spent the day waiting for the service provider to arrive, at 2:00pm the technician called to inform me he went to the wrong address. He said he would call the office and call me back. They never called me back. When I called the office, I mentioned the situation, expressed my frustration to the receptionist, I was met with excuses, I did not feel like a valued customer, I again expressed my frustration, and then she began to ask me if I had been drinking.
    - Susan N.
  • A
    One service man came out on a day when I was unable to meet them but my brother was able to be there.  My brother said they just swapped the eyes checked and lubricated everything and it worked when they tested it.  I was skeptical, the first time I tried it the door reversed again.!!!  It seemed to be less temperamental, (reversing about 1 out of 5 times) but still was not right.
    I called back and they agreed to come back free of charge. This time they brought a 3 man crew.  In minutes, the senior member of the crew was able to deduce that there were wires from the eyes that were exposed and were crossing occasionally when the opener vibrated too much. He reworked the wiring and had it fixed within 10 minutes of arriving.  It has run perfectly in the month since.
    - Brian H.
  • A
    Quality of the door is excellent and operation of the door is smooth and quiet. The selection of colors, styles of panels, and styles of glass was very adequate, and a bonus feature is that the doors are manufactured in Ohio by Haas Doors (owned by the father of the owner of Nofziger Door Sales). Our salesman was the company owner. He was prompt when we requested an appointment, and brought helpful samples. We actually purchased 3 garage doors, but 2 of the doors were rolled into another project contracted with Morton Buildings. So the above purchase price only reflects the house garage door, plus an upgrade on Frosted Prairie glass on one of the Morton contract garage doors. Nofziger cooperated with Morton Buildings' work schedule, and had the doors available to install when they were needed for the Morton Building.
    The only negative is that the trim piece on the outside of the house garage is a little narrower than our previous trim piece, so we will need to scrape and repaint the adjacent area (which we had planned to do anyway). I highly recommend their service. Work was done by two workmen who knew what they were doing, and they took care to do the job correctly. It was pleasant to hear them laughing as they worked. They were efficient, and cleaned up and hauled away the old door. We did not need to install a new garage door opener because our old one was still functional. However, Nofziger also sells door openers, and our current door opener was installed by them previously.
    - GAIL C.
  • A
    Overall the process went exceptionally well. From the initial contact to the door replacement to the job site clean-up was very professional. Bob's team did a great job... The estimate and final cost to replace the garage door was right on target. I would gladly recommend Bob's companny in a heart beat.
    - Eileen L.
  • A
    Sunday night, my garage door would not open. My son-in-law told me it was the opener.  I called Mr. Van Hoose & left a message describing the problem.   The next morning he called me back.  (This is the 2nd  or 3rd time I had used his company for repairs for this door which was about 11 years old. (I had talked with him a week or two earlier about possibly replacing the door.)  Mr. Van Hoose said he could come out on Wednesday to install the new door.  However the new door came in on Tuesday morning.  He called me & told me they could install it today if it was convenient.  His crew was here within the hour.  They installed the new door & opener & cleaned up.
    A couple of nights later my neighbor called to inform me my garage door was open.  I called & left another message for Mr. Van Hoose that there was a problem.  He called the next morning & told me he would send someone right out.  The men showed up within an hour with a brand new opener which they installed - no questions asked.  They said they would rather replace the opener than take a chance that the mechanism could possibly be defective.
    I am extremely pleased with the whole experience.
    Over all, I'd totally recommend Bob Van Hoose & his crew for quality & service for any garage door and/or opener. They were very professional & courteous.

    - Kathryn H.
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Garage Door Repairs in Marysville

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