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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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Basement Waterproofing reviews in Marion

  • A
    Ohio Basement Authority
    Julio and his crew were very courteous, professional and hard working. His years of experience and intimate knowledge of crawlspace repairs were outstanding, keeping a large and complex project on time while adapting quickly to resolve problems. The Basement Authority staff provided outstanding support and gave us confidence in our decision to go with them. Our best recommendation.
    - Shawn P.
  • D
    The Basement Doctor
    We have a finished basement that we want to waterproof and then refinish.  Basement Doctor is highly rated on Angie's List and was referred to us by a friend.  However, they would not send out a representative unless both my husband and I were available to meet with them.  I had to reschedule 3 times because of my husband's work/travel schedule, so after almost a month, an estimator was sent to our home.  He explained their system and gave us an estimate for the work.  He was businesslike, but had quite a salesperson demeanor.  He was quick with his explanations, but did not push for a signed contract that day.  A few days later a different person from the sales department called to see if we were ready to sign a contract.  I explained that after further reviewing their system, I had some questions, and would like to speak with the estimator.  Well, they would have preferred that both my husband I met with them again, but the estimator did make another trip out and met with just me.  Then we met with a contractor to discuss the demo work and the finish work after the waterproofing job was completed.  This brought up a few more simple questions that could be answered over the phone or through email.  Basement Doctor wanted to send someone out to my house again for a 5 minute conversation, and they insisted that both my husband and I were there to meet with them.  I explained again that my husband traveled extensively, my questions were not complicated, and could I please have someone call or email me.  Again I was politely told that they would prefer to meet with both of us.  I told them I would try to find the answers through their website.  After looking at and watching video on their website I was able to infer the answers to my questions, but I also looked at information on their basement finishing systems, as we would have to finish the basement walls separately after the waterproofing was completed.  I called them back to see if I could get some more information on their finishing system to see if this would be an option we would be interested in.  Well, she explained the system briefly and then offered to send someone out to our home to assess the project.  Based on her explanation of the system and ball park figure, this did not seem to be something that we would want to do.  She offered anyway to schedule an appointment.  Again, I was asked when my husband I would be available to meet.  Again, I explained that my husband travels extensively and it is difficult to meet with him during the week.  On all of the Friday night and Saturday options that she offered in the next month, we already had plans.  I was available to meet anytime, but this did not satisfy her.  She was now looking at a month away to schedule an appointment, and I explained that I had 3 other companies coming out to give me estimates for waterproofing in the next week, and I did not want to wait another month to move forward on this project.  She then said that I should call her back after meeting with the other companies the following week, so that they could schedule a time for someone to come out and meet with both my husband and I and see if they could lower the cost of their estimate.   I'm sorry Basement Doctor, but I went with one of the companies that was willing to meet with just me, and the company that will be doing the work for us gave me an estimate that was lower than yours.  This company is also very highly rated on Angie's list, and I feel confident that they will provide excellent work with a proven basement water proofing system at a fair price.  Yes, I happen to be a stay at home mom right now, but I have an engineering degree from the Ohio State University, and I am very capable, and trusted by my husband, to meet with sales people, project estimators, and contractors on my own, share the information with my husband, and make informed decisions about project work in our home.
    - Julie J.
  • A
    Ohio Basement Authority
    Great, Zeke got us on the docket to get the work finished quickly
    - Sherry B.
  • A
    The Basement Doctor
    The previous comments that show up we're a mistake. Very neat, professional crew. Foreman Calvin was great as were his men. We are very satisfied.
    - Sharon K.
  • A
    Rogers Basement Waterproofing
    Very well.
    - Sharon K.
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Waterproofing Contractors in Marion

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