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Chimney & Fireplace reviews in Maple Heights

  • B
    Fireplace Shoppe Of Northfield
    Made apt. to have my gas stove serviced on Oct. 30th 16' and 1st available date was Dec 7th. When the repairman arrived he was here for 10 mins and said "need order part be back in a few weeks". After that I never heard back so I called twice in 2 weeks to find out what the heck was going on. Fireplace Shop said part on order and cost $268m + install for a pilot assembly! I called twice after on 2 separate occasions and asked how can a pilot assembly cost this much? No one could tell my why a pilot assembly was so expensive. The next available day they could come out was Jan 20th 2017 but they never showed up because the repairman said they ordered the wrong part when he arrived at the shop in the morning. They called and left VM they were not coming out and re ordering part. All along Fireplace shop had hundreds of pilot assemblies in their basement and they came back a few days later to install it. I waited all this time when they had pilot assembly in there shop basement and they should have brought 1 on the Dec. 7th because I told them on Oct. 30th I NEED A PILOT ASSEMBLY because my neighbor and I trouble shooted. The job took 1 hr to replace the pilot assembly and their "full service" is a joke. The pilot assembly was installed 1st week Feb 2017 and I had to have another repairman come out 2 weeks later because the 1st repairman laid to much rockwool down and the gas stove was running very poor pooping and making drum noises because the the rockwood was to heavy. The 2nd repairman came out 3rd week in Feb 2017 and thinned out the rockwool and my gas stove is finally fixed and running correctly. The 1st repairman told me this pilot assembly was hard to find with which was why it took so long. The 2nd repairman said we have hundreds of these pilot assemblies in the Shop's basement! My gas stove is in an enclosed porch with 38 windows and acts like a greenhouse. The 1st repairman wanted to bring an electric space heater because he was worried it would be to cold in my enclosed porch. I said you can bring it but your not plugging in an electric heater in any of my outlets in my house. I froze my behind all winter because of the Fireplace Shops mistakes and they don't have enough repairman to make house calls for the amount of service calls that come in. I won't be using Fireplace Shop again.
    - Kyle M.
  • A
    Zemco Roofing & Repairs Inc
    These folks are wonderful...They were very patient in explaining what needed to be done to my grandmother's roof and chimney.  They explained it to her and they took the time to explain it to me.  They even sent me pictures while I was at work so that I could see what they were talking about.  The work was done professionally and completely to our satisfaction.  Would definitely recommend them as A+
    - Valerie L.
  • A
    Zemco Roofing & Repairs Inc
    I called the first 3 roofers listed to repair my roof. Numbers 2 and 3 could not come out but surprisingly Zemco Roofers came right out and they were listed first. I called them on a Monday and was told they would be out Tuesday around 9:30 a.m. They arrived at 9:30 a.m. on the dot. One of the repair men came in my house to see where the leak was. He then went on the roof and took pictures of where the roof was leaking with his cell phone. I  told him that I had paid another company earlier this year to fix the same leak. He said it looked like they did nothing but take my money. He showed me where the water was getting into my house and said it would be 500.00 to fix. I told him to go ahead and do the work. After about an hour they were done. Again he took pictures to show me what he had done and I could definitely see the difference. He gave a 1 year warranty on his work. He also told me that my chimney would need tuck pointing in the spring and took pictures so I could see what he meant. Unfortunately, I saw what he meant. I am pleased with the work that was done. It rained the next two days and my ceiling didn't leak! I'll be calling him again.
    - Belinda B.
  • A
    Top Hat Chimney Sweeps Inc
    He was professional, was prompt and courteous. He even covered the floors in front of the chimney. Over all I was quite happy and the price was very reasonable. He even looked at a gas burning fire place and advised me to not to due to the dangers.
    - LILLIAN L.
  • A
    Huckabee Masonry Inc
    It was excellent. I think I called on a Friday and they were here the next morning. They were very punctual in arrival and completing the job. They matched the color of cement to the existing. They are very efficient and class A all the way.
    - SUSAN G.
  • A
    Gas Lite
    unknown
    - John S.
  • A
    FIRESIDE CHIMNEY CLEANING
    .
    - Joyce C S.
  • A
    Professional Chimney Service Inc
    I would hire them again.
    - Kevin P.
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Chimney And Fireplace Contractors in Maple Heights

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