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Auto Shop reviews in Maple Heights

  • A
    They have been very good, everything they do is really do a good job. They sometimes backed up with works, and they kept my car for 2 days, for reason that a lot of the technicians went off. I really didn't liked it but they did a good job with the installation.
    - YVONNE S.
  • A
    I brought in my Camaro covered in salt from the winter. When Finished it had a Perfect Mirror shine, the car looked better than the day I bought it! They also squeezed me in same day with short notice and I arrived early and they got to work immediately. Very friendly staff as well.
    - David L.
  • A
    They do great work for me. They are courteous, quick and they never do more than they are supposed to. If they find something they will let me know about it. If I have to repair it right away they do it. They are very responsive to me and I have sent a lot or people there. They do tires. they do my sons car, my daughter's car, here boyfriend's car and my grandson's car. I've had all kinds of work done.
    - Diane G.
  • A
    They do great work. They always let me know if I will need. I have been to some to tire companies that fix other problems for an oil change and you come out with an $800 oil replacement. That has never happened to me with NGB. NGB always let me know if I’m gonna need something fixed in the next three or four months they will tell me. They don’t ever make my buy something that I never needed. I deal with the NGB in Independence Ohio specifically.
    - Diane G.
  • B
    They used to be the Hummer dealership until, they got rid of the hummer. I've been going there since I bought the truck, but when I went in, I forgot the oil change coupon. My girlfriend sent me a picture of the coupon and they still wouldn't accept it. They didn't say, we'll go a head and do it, then bring us the coupon. They just said no. Instead of paying $20 for the oil change, I had to pay $60. They are competitive and they are good guys.
    - John S.
  • A
    I have used them for various things over the years. A year ago I got a battery. They do all the maintenance of my car. I bought my car from them basically. I always take my car back there. For whatever comes up, I usually take my car there. For battery, checking up the air conditioning and stuff like that, I take it there. I am pleased with them. If I wasn't pleased with them, I wouldn't go back there. When I take it in to get my oil changed, I say, 'Look around and see if you see anything else that needs to be done.' And they might say, this needs to be treated. And I will say, 'Well  check the tires pressure and things like that.'  They always do extra stuff.
    - YVONNE S.
  • B
    I believe there is something wrong with the computer database although they tell me it's not. Every time I drive it, it says my right front tire is low. The first time they said it was the sensor, so they changed it. The second time, they changed the tire because there was a nail in it. The third time, there still was nothing wrong. When I drove it on Sunday night, it kept warning that the right front tire was low. The gas cap door also wouldn't close after I hit the button in the car that releases it. I don't want to put tape on it because I don't want to ruin anything. They told me it would be $500 to fix it. They always find a reason to charge for everything. I thought I had a warranty but it seems there's always a $100 deductible. They do good work though.
    - Patrick P.
  • A
    I use them so much, but I prefer this location because of the people. Everytime I need something done, they are there for me. There is not 1 service person that does not do quality work. It is a comfortable place for me to go. They always go above and beyond.
    - Diane G.
  • A
    They seem to be very reputable.  If I have problems they will tell me and what I need and don?t need.  I trust them and they have been true to their service.  They are very professional.  I have no problems with their work and I know they always do a good job.  

    Their price is reasonable.  I have no problems with them.   
    - YVONNE S.
  • C
    I originally went in for an oil change and also informed the associate that the car was pulling very noticiably in one direction.
    I was told that they could do an alignment check because the car might need a wheel alignment. I agreed to have a four wheel alignment along with the oil change after they provided info showing the alignment to be very bad.  I passed on the other maintenance that was recommended.
         After getting my car back I drove off and felt the car pulling just as bad as it was before I had the alignment work done. I took the car back right away and told the service rep that it was still pulling and I was told that sometimes that will happen depending on the road where I may be driving.  It did not seem as if it was taken for a test drive before or after having the work done. I also expressed that even after getting the car back that I was willing to pay for whatever was causing the car to pull to one side but was not asked if they could look at the car again or if I wanted to reschedule for someone to look at it later.
         I realized about a week later that a defective tire was causing the problem. It actually went flat while my wife was driving it. It was a good thing it did not happen while my wife, son and I  went out of town following the work that was done. 
         Just to note,it was not recommended during the time that work was being done that I have any of the tires replaced.
    '
    - Anthony K.
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Auto Shops in Maple Heights

Companies below are listed in alphabetical order.

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