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Deck And Porch reviews in Mansfield

  • A
    Custom Touch Homes
    They were on time to the minute every day!!!  that said a lot to me!  I had a back living room that need dry wall and trim and I wanted to open a wall that went into my kitchen.  they thought of small details that I overlooked like, not just painting the ceiling up to where the wall came out but to put fresh paint in the kitchen too.  details like that made the ceiling flow from one room to the next and made the new opening look like it was not just a add on.  They fixed my cable to my TV better than the actual cable company!  the cable company wanted to just put a hole in the floor to run my cable because they said they could not find how to get to the outlet already in the wall.  well custom touch homes placed that cable in the outlet no problem!! with remodel projects so many times it is hard to make  the existing construction flow with the new construction and be pleasing to the eye.  custom touch homes has that trade down!!!  every cut and transition was beautiful!  so many times I have picked apart projects that other companies have done at my home and had to have thing re done!  not this company!  the work was amazing!  we will never use any one else!  very happy with their work and professionalism. A++
    - stephanie w.
  • A
    B.C. Smith Construction, LLC
    Brian and his crew came out, quickly identified the issues with my roof. Repaired it and warrantied their work. During heavy rain in May there was another leak, they came back out within a day of my call and got the job done. During this time I discovered a large kitchen window had been leaking, he quickly got an estimate, found matching siding, regularly conferred with me, and replaced my window.
    Brian and his crew were courteous detail oriented and cared for their customer. Easy to talk to and honest. Highly recommend.
    - Charles B.
  • A
    Custom Touch Homes
    Professional, trustworthy, conscientious.  These are a few words I would use to describe Custom Touch Homes.  First, Steve was the only builder ? out of three I contacted ? to return my call and visit to provide an estimate on a family room addition.
    Steve listened and subtly offered suggestions from beginning to completion that I would not have otherwise thought of?such as a vaulted ceiling with ceiling fan.  I?m so glad I did this.  He and Jason have a keen eye for what is appropriate style and feel for the project, but always open to what I was looking for.
    They are mindful of materials, workmanship, and pricing and support local businesses of which I am a big supporter.
    I am very pleased with the time of completion, detail in invoicing, and, most importantly, the end result.  I knew exactly what I paid for and there were no surprises.  Steve is very detailed and is good about updating throughout the length of the project.  He provided a detailed quotation and final invoice.  And, he was quick to provide me his proof of insurance when asked.  I am happy to provide this recommendation for Custom Touch Homes. 
    - Rebecca R.
  • A
    Daryl's Home Maintenance
    He did a really good job for me. He was done in an hour and a half. The price was reasonable. I watched him do the work, and it was very nice. He was very polite and friendly, and communicated what he thought with me.00
    - Lilly B.
  • A
    Custom Touch Homes
    . We provided the materials the the company supplied the labor and expertise. They were helpful with design work as well as familiar with a new product we had selected for on our front porch. The cleaned up after the job and were careful not to cause excessive dirt or dust during the work.
    - Duane L.
  • A
    Custom Touch Homes
    THe owner? came by to see what was required and said I needed to call someone
    else. He thought it was more than he could do. Maybe his company is more remodeling
    than fixing all the problems with my Mom's house, or maybe it was a time
    constraint. I was very grateful for his honesty! If ever there is remodeling to be done, I
    would call him first.

    - Linda I.
  • A
    Custom Touch Homes
    I couldn't have asked for a better outcome of the entire project from start to finish. From the first time i called the owner, Steve Hale, I felt confident in his company. He was very prompt in setting up a meeting to discuss my plans and ideas that I had. We discussed the project at some length to determine everything I wanted done. He also brought up some things that I hadn't been aware of or thought of. For example, that there was a possibility that several of the pieces of plywood under the old shingles may need replaced. He was able to point out an area that was questionable. By bringing this to my attention at the onset of the project, I felt that he was honest and that I wouldn't have any surprise costs or add ons after the work had been started.

    Due to my work schedule, Steve came to my place of employment for meetings, to show me color samples for my choosing so he could continue with working on getting the estimate completed. He knew I was anxious for a start date and he didn't let a day or two lapse because of my schedule. The estimate was very clear cut and detailed. I scheduled with him to start the job. Steve was very prompt with phone calls as to keeping me informed as to the start date.

    When the job was started, his team of workers were fantastic! The crew was prompt, curteous, well mannered and polite. Everyday when I came home from work, I could see how much work had been completed that day. Everyday, the crew would clean up, sweep up and never left anything laying about. One of the best things, in my opinion, was that once his crew started they never left my job to start a different project or job at another site. True professionalism. Due to weather conditions the crew had to tarp a section of roof, that evening well after hours they came back to check to make sure the tarp was still in place so the rain wouldn't damage the exposed area. That I feel went above and beyond what some other companies may have done. Also, as the roof was being done, and some of the plywood was replaced, they tightened several of the trusses. Again, this wasn't part of the estimate or agreement, however, something that was done above and beyond expectations.

    Once the job was finished, the crew cleaned up and removed all debri. They left no tell tale signs that major construction had just been completed. The bill arrived shortly after, and was well written and detailed. It was at the amount I had expected. There weren't any hidden costs or any unexpected charges. It was a bill I gladly paid for a job that was very well done.

    I have recieved so many compliments on the finished project and I am truly delighted with the end result! I am planning on having some additional work done, and Custom Touch Homes will be the company I contact first.
    - Susan M.
  • A
    Custom Touch Homes
    Custom Touch did a wonderful job on both projects. The work was completed quickly and accurately. The workers were very easy to talk to and consious of the cleaniness of their work area, which was appreciated. Drop clothes were laid and clean up was done every day. They never left a mess at the end of the day. All of the work was completed as promised and they went above and beyond to meet our needs. From the very beginning, suggestions were made from the experienced contractor that really helped make my thoughts come full circle. The overall experience that I had with this company was wonderful.
    - melissa k.
  • D
    No written estimate from the beginning (only verbal), my mistake. Final cost was about 2x what was said to us "may" cost. However, the final cost was still within high market value. (IMO). My lesson, NEVER NEVER again will I have home repairs done without a written estimate. Besides the obvious price establishment, it also tells me something about the professionalism (or lack of) of the business. The project(s) should have taken 7-10 days at most, but this got drug out over two months. He would come for an hour then leave, then show up 3-4 days later, work another hour or two, then leave. Very hard to get on the phone or return calls. We had to adjust our schedule to be at home when we THOUGHT he was going to work, but days and days went by and we didn't see or hear from him. He charged us "time on the job" for shopping for his materials. (Is this normal??) Our house was torn up for the repair, and we were "stuck" with his whim schedule. In the end, our dining room was torn up for at least 10 days (or more) while he was completely AWOL. Then he finally showed up and threw together the cabinet in about 45 minutes, then disappeared. He just left, we haven't seen him or heard from him since. The cabinet was installed very poorly, chips in the wood. There were two interior lights that were not installed. In short, the work was not completed, and what he DID do was very shabby. (see attached photos) Did we call him back? No, we were glad to be done with him. I will get someone else more reputable to come over and repair his work.
    - Vicki V.
  • F
    Zara Construction Inc
    - Dawn G.
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Deck And Porch Contractors in Mansfield

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