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Chimney & Fireplace reviews in Mansfield

  • A
    Joe Behr Plumbing & Heating Inc
    The technician said the problem was an electrical short in the very low-voltage ignition of our Whirlpool water heater. He said this was a Whirlpool design flaw and he had seen this problem before. I was a little skeptical about this, but since he insulated the problematic contacts the water heater no longer mysteriously shuts down. To take advantage of the cost of a service call, we also asked the technician to clean our gas-burner fireplace insert. This also was shutting down. This problem continued after the cleaning, so apparently it needs more than a cleaning, which in the past has resolved the problem.
    - John P.
  • A
    A-1 Evans Chimney Svc
    We called on Thursday night and they came on Friday afternoon. We had trouble with our chimney and they found the problem right away and explained everything they were doing, even took pictures of the problem at the top of the chimney so we could see what was wrong. Did a very good job cleaning up and was professional.
    - Paula F.
  • A
    Stonecreek Masonry And Construction
    They did an excellent job. The work was done very well and looks great. Mr. Woodruff suggested some decorative brick to cover the front of one porch, which is lovely. They carefully matched the brick on the house, too. The only negative was that they didn't come back to take down the frame holding the concrete on one of the porches. We removed it ourselves.
    - Susan R.
  • A
    Stonecreek Masonry And Construction
    Everything was great! They came and measured and gave me an estimate and was finished within a few days. They have done a lot of work for me and my families homes. My grandmother has had them do many things on her house and I have had them rip 10 windows out of my house and rebrick them. They also installed some new Windows. They have built a block wall in my basement, fixed my chimney, and finished some drywall.
    - Nicole Y.
  • B
    A-1 Evans Chimney Svc
    Difficult to reach during business hours - always need to leave message for call back - sometimes takes a while and call back at odd hours. I was not able to confirm service time and date several weeks in advance. However, they did accommodate my requested date and confirmed nearer the service date. Chimney sweep was prompt, courteous and knowledgeable regarding his area of expertise. He was clear and concise about the condition of the chimneys and found they did not need to be cleaned, re-capped or any other maintenance or repairs. He found one gas fireplace needed a thermocouple replaced. He took notes regarding the other remodeling projects. He advised his company would be in contact with information on the thermocouple and remodeling estimates.
    I was pleased with the cost, knowledge and honesty. I was very disappointed that as of 2.5 weeks later I have not received a quote. I left another voicemail during business hours this week and received a call back after hours. Their voicemail was very confusing and stated he provided all the pricing on site, which he did not. I would recommend the chimney sweep  - he was fair and reasonable. I will not be using them for the remodels as it is too difficult to contact them timely and there's clearly some internal miscommunication. I'm not sure if that is typical but it has been frustrating.
    - Stephanie B.
  • A
    A-1 Evans Chimney Svc
    They were very professional, courteous and flexible with their scheduling.  Josh came to our home and walked me through the entire process of cleaning and inspecting the chimney.  He was very patient (answering all of my questions).  He also provided guidance to my requests to know what I should do to fix the top, outer layer of my chimney which had been damaged due to excessive water soaking the brick. 
    I accompanied him on the roof and he showed and explained to me, in detail, what was happening to my bricks and mortar due to not having a protective hood (chimney cap) on the chimney for so many years.
    He advised that due to winter already being here they were unable to repair the damage to the chimney at this time but would be able to fix it in the springtime.  He advised to put a chimney cap on the chimney in order to protect the inside, top portion of the chimney from further damage.  He said the rest of the chimney looked like it was in very good condition.
    He also explained that to fix the upper portion of my chimney they would need to remove approximately 2 feet off the top of my brick and would have to put new brick and mortar in place.  He explained that they might not be able to locate the same brick that was originally used and wanted to make sure we knew that beforehand so it would not be a shock or surprise to us when it came time to make the repairs.
    When Josh came into the house, he was very respectful of our property.  He laid down several large coverings in order to protect our floors and carpets.  He brought with him a large shop vac and a 5 gallon bucket and cleaning tools.  since we have a two open face fireplace (no insert, etc...) he removed all of the unburnt wood as well as our fire rack from inside the fireplace.  He then brushed down the inside of the fireplace and vacuumed the entire area inside and outside of it.  He removed several gallons of dirt, bird's nests and other garbage from inside the chimney.  Josh even took time to explain a "chimney swift" to us as he was removing their nests from the chimney. To our surprise, the chimney was still in good condition and he advised that the bottom portion of the chimney appeared to have water damage due to the uncovered opening on the outside but it did not appear to be anything serious.
    Our biggest satisfaction was in the fact that although there was a tremendous amount of dirt, ash, soot, and dust taken out of the chimney, the way he cleaned and the way he worked, there was no mess or dirt inside of the house.  No dust escaped and when he left you would never have known he was there to clean the fireplace.
    Before leaving , he gave us some pointers and advised us of a proper schedule for having the chimney cleaned on a regular basis.
    We were extremely please and satisfied.  We will definitely be using A-1 Evans in the future.
    Thanks Josh!  You created a good experience for a happy customer and have gained a new client!  I will recommend you in the future!
    Dan & Alicia Blunk
    - Daniel B.
  • C
    Lexington Tree Service
    They did cut down the trees and they did remove the stumps, but the owner said they would come back and trim a couple other trees that were now exposed to sun so they would 'round out'....................................they put their sign in our yard and we eventually took it down and never saw them again. Really was disappointed since I like to shop and hire local.
    - Debra D.
  • A
    A-1 Evans Chimney Svc
    I called A-1 Evans Chimney Service and scheduled the appointment with Tom Evans the owner. He was very friendly and accommodating with finding a convenient appointment time. I had an appointment within three days and Josh was very prompt and showed up on time. I was overall very impressed with the whole operation and will call them back again next year.
    - Carole C.
  • A
    Chim-Cheroo Chimney Service Inc
    I have been using Chim-Cheroo for the last 4 years. They are great!! Do great work and always very friendly and polite!!
    - Cassandra W.
  • A
    Chim-Cheroo Chimney Service Inc
    Very good service. Detailed inspection; disassembly, cleaning and reassembly of wood burning stove pipes. Video inspection of chimney. Very pleased with the service
    - Jerry M.
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Chimney And Fireplace Contractors in Mansfield

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