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TRI-STATE WATERWORKS

Founded 1983 • Angie's List since April 2002

B Rated | 14 Reviews

Description

Protecting your health and home appliances for over 30 years in the Greater Cincinnati area, Tri-State Waterworks is your resource for PURE WATER. Tri-State Waterworks sets the standard for quality of water and service in every neighborhood and business in the Tri-State area. Our customers have remained loyal for 30 years as we continue to improve our business with experienced technicians. Whether you are receiving a custom installed water softener or simply receiving a routine salt delivery, our associates will greet you with a smile, provide you with a custom inspection on unit performance, and uncover any other needs you may require. We are a family owned business and as such, we strive to protect your health and home appliances with pure water....

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Verified Reviews

A few reviews for this pro…

A

RATED

11/12/2019

It went great! You owe it to yourself to call these folks. They are professional, nice. Honest trustworthy and reasonable priced. Highly recommend

DESCRIPTION OF WORK
Water softener

CATEGORY irrigation systems,water heater repair,water softeners

A

RATED

11/12/2019

It went great as always. Been using for 20 years. Highly recommend

DESCRIPTION OF WORK
Service sprinkler system

CATEGORY irrigation systems,water heater repair,water softeners

C

RATED

10/10/2014

They wanted to install a water filtration system too.  They made up science and they told me it was all about the value. He wanted me to spend more money. When I asked him for a written estimate, he would not give it to me. I really wanted just an honest answer. They were punctual, but they did not have salts to deliver. They did their work, but I feel like I was over charged.

DESCRIPTION OF WORK
They serviced my reverse osmosis.

CATEGORY irrigation systems

SERVICE PROVIDER RESPONSE

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D

RATED

07/22/2013

.The dial on our water softener had become stuck. We called for service and we were told, initially, that no one would be available for a few days. Just before 5:00, the owner called and said that he could stop on his way home. We thought that such an offer was really kind on his part...until he presented us with the bill. When we questioned the amount, he told us that we were getting a really goo...

DESCRIPTION OF WORK
Took apart the control box atop the water softener and told us that the thing couldn't be repaired, needed to be replaced. Then charged us for that information. We'd been customers for probably 16-17 years 

CATEGORY water softeners

SERVICE PROVIDER RESPONSE

Hey [Member Name Removed], Tri-State Waterworks is under new management and would love to have your business back. We do still charge for service calls, but we will absolutely comp these charges when repairs are necessary and purchased. I'd love the opportunity to WOW you with our service. Please give us a call when you're ready! thank you, Cory Martin 513-683-8300
A

RATED

07/12/2013

12 years ago when I moved into my home and knew I needed a water softner due to the high level of hard water in the area, I was contacted by Tri-State Waterworks.  After doing my research, I decided to purchase one of their water softners because of the quality, service and price.  Since that time, they have provided excellent service with quarterly/semi-annual salt deliveries (when needed) and al...

DESCRIPTION OF WORK
Provide salt delivery

CATEGORY water softeners

Services Offered

SERVICES WATER FILTRATION & PURIFICATION SYSTEMS.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
NO
Emergency Service
No
Warranties
Yes