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Foundation Repair reviews in Lyndhurst

Real People ~ Real Reviews ~ Real Results

  • First of all I wanted to say thanks again. Chubb Construction saved me thousands of dollars. I have purchased an older foreclosed house in the summer and after the first major rain storm discovered several water related issues. Water was coming into the basement through the floor drain, two down spouts were severally clogged with dirt and roots, and water was coming in several places through the foundation walls. I have a good understanding of basic construction projects and tried to fix drainage issues myself. I failed miserably after spending 2 days with best rental equipment I could get. My neighbor (general contractor) tried to help as well and after 5 hours gave up as well. So I had no choice but to start contacting the best rated water proofing professionals in the area. During the whole saga, I have contacted The Plumbing Source, Ohio Basement Systems, Roto-Rooter, Adelios Contracting, Chubb Construction, and Integrity Waterproofing and here is what I got. The Plumbing Source - Plumbing Source office contact and initial follow up was great and very professional. Their plumbers came and snaked two clogged up or damaged waterspouts for about 1.5 to 2 hours. Used the camera to assess the issue as well but they were not successful. They told me that they can stay a few more hours and continue working but the charge would be between $800 and $1200. They also said that most likely clay pipes are damaged and excavation / replacement is needed. I have requested them to give me a quote on excavation/repair project and the senior plumber said that they will be back next week with the guy who can review the project and quote on excavation and drainage replacement. There was no response and no one ever showed up or called back so clearly there is disconnect between field people and a very professional office. Ohio Basement Systems – sent a salesman that had no real construction or waterproofing training. They had the most amazing slick presentation that used every available “Fear, uncertainty and doubt” technique and was a classic “time share” pitch. At the end, I was quoted $35K+ with excavation and they offered a third party financing. Their system is not architecturally sound as it allows for water to come in into the basement but it can be installed without external excavation. They also solicit positive reviews after the sales pitch before they actually do any work through a review aggregator. Roto-Rooter - after confirming on Angies’ List that they will call me to schedule a visit, they never followed up. By this time, we already had 3 major rain storms and all three times basement got flooded so on the second round I contacted Adelios Contracting, Integrity Waterproofing, and Chubb Construction. Adelios Contracting – owner showed up and after a comprehensive walkthrough said that its most likely not a waterproofing but a drainage issue and a $1500 snaking, camera, and mapping service needed. He said that they are currently very busy but that his secretary will be in touch a week after to schedule. Nothing happened but the guy comeback two or three months later. It was too late and issues were already resolved. Integrity Waterproofing – Called back fairly fast after the initial contact but said that they are fully booked for a couple of months to do any kind of new waterproofing projects. They did a very professional initial appointment and the system they suggested was architecturally sound and I was quoted $17,000 with excavation. I did not have an equity line in place at that time nor had the cash to do a project like that. Finally, I got lucky and got a call from the owner of Chubb Construction. He showed up next day and spend over two hours figuring out all possibilities. From the moment he walked in, he said that he is here to find a way to solve my problem at the lowest possible cost and that is the foundation of their outstanding reputation. He determined that we had drainage related problems and basement flooding would most likely go away if we could unclog downspouts, footer drain, and check the whole line to the city storm drain. He said that he had the best crew in town for that and that they will come out when they have a chance but it may be a while as they were also occupied on major waterproofing projects. If they could not do it then no one could and an excavation will be required. Anyway, after a month, his guys finally had a day between the projects and came out. I never seen a more experienced and determined guys. Equipment that they brought was as heavy duty as it gets with large diameter sectional snakes. To be honest, I did not believe that thy would be successful after spending days on this myself and after the Plumbing Source visit. However, they spend whole day fighting the drain clogs and managed to unclog it in 5 places. Drains were full of roots, stones, and dirt. During the process, they did die testing to make sure that all drains are operational. After that we had 2-3 huge rain storms and not a single drop of water came through the footer drains or the walls in the crawl space. I still can’t believe it. Chubb Construction guys went above and beyond on this project and did it for an affordable price. Happy customer typically don’t write reviews but this is the most comprehensive review that I have ever written as Chubb Construction truly deserves it. Thank you again guys and I can honestly recommend Chubb Construction to anyone. You saved my day, probably marriage too, and saved me a lot of money.
    - Anton S.
  • My parents are both elderly and they had a basement leak that required major work back in 2008 from Ohio State Waterproofing. Just recently- 9 years later (long time), the pump that was installed failed. I was worried that OSW would not take care of the problem since being over 9 years later and just push the problem aside. Was I wrong!! What a fantastic company! I told them that my parents are elderly and needed special handling due to my mom being a caregiver for my dad. Rick was the tech who did a fantastic job. He was punctual and found the problem and installed a new pump and it was covered under their service agreement. NO CHARGE AFTER 9 YEARS! I believe the girl who answers the phone is Amber or Ashley and made sure everything went smooth on the service call. If you're thinking about getting work done, Ohio State Waterproofing is a company that stands behind what they sell-even after 9 years!! The company top to bottom seems solid! Thank you OSW!
    - Jeff L.
  • Ram Jack of Ohio is excellent. They are very honest and thorough, and provided an estimate to correct the issue. Currently, I do not have the money to do the repair that would resolve the issue. The offer through the coupon would not have done anything, and therefore, I would like to cancel the coupon and request a refund. Thanks, B.
    - Benjamin C.
  • Experience overall was good.
    Salesman came to the house, was professional and offered a reasonable price.  We didn't sign that day, which I think caused some confusion later.  a few days later we called and locked in the job.  I don't remember getting much information beyond when they were going to be there.  I didn't hear from them until a few days before the work and at that point I realized I was supposed submitt my financing paper work weeks ago.  I'm sure they gave me instructions, but I didn't see them and didn't realize.  I wish that had been spelled out.  The office was not happy but rather than delay they allowed me to put a rush on the financing and still peform the work.  This was a big exception b/c it delayed thier payment, but I do appreciate the concession.  the workers came and did a great job.
    - John M.
  • Very well. The employees were hard working and professional during the duration of the project.
    - Grace B.
  • Amazing work at a fair price.
    - Francie B.
  • fantastic. they found a faulty downspout connection just dumping water under garage floor. went above and beyond to correct the problem at no extra cost. Quality job, by quality people.
    - Judy D.
  • unknown
    - Caroline S.
  • Everything went exactly as Terry & Don said it would.  They finished up right on schedule.  I'd recommend Chubb to anyone who wants an honest contractor and a job well done.
    - Debra B.
  • The representative addressed my concerns by looking at the foundation areas.  He provided alternatives and approximate costs.

    - Susan W.
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Foundation Contractors in Lyndhurst

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