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Roofing reviews in Louisville

  • C
    after literally hours of researching spouting/gutter companies(angie's list, BBB reviews, internet reviews, etc) and Valor gutter guards (internet reviews, youtube videos), I decided that The Gutter Boys, being the only installer of the Valor gutter guards, and the company with such glowing reviews, was the one to call. Sadly, after talking with the rep a few minutes ago, they do not service our area of NE Ohio. It is a shame that Angie's list , as well as their website, does not list their specific coverage areas of NE Ohio, which is the reason for the C rating. I spent the entire morning looking for a company that garnered such high reviews, and was lucky enough that they were the closest installers of what I felt was the best product. All of that waste of time could have been avoided if the company's website and/or Angie's list had listed the area covered.
    - ALEXIS E.
  • A
    I could not have been more pleased. He is very honest & fair. They were always right on time and very hard workers! I have been very pleased with their work on a roof, he resolved a hard to fix drainage problem on 2 of my homes,. They do a beautiful job with concrete driveways & patios too! He is also one of the best & quickest painters I have ever hired and his attention to detail is much appreciated! He doesn't stop until the job is finished to perfection. Highly recommend!
    - Holly V.
  • A
    This company was very knowledgeable and very professional. The work went as scheduled and in a timely manner. I have used him for all my construction household needs. I have referred him to numerous friends whom all have been extremely happy.
    - Carol D.
  • B
    Brick ranch, gable roof, attached garage, with porch overhang on street-side. 4/12. Cons: 1) Price. Remember: estimate, estimate, estimate. I, admittedly, failed there. I had one other estimate, about $5K less for comparable material, labor, and cleanup with a 15 year company, however, financing was atrocious whereas the financing was doable with Weatherseal. 2) Communication could have a lot been better on the job-site end. The roofing crew left and I didn't know when the gutters and downspouts were to be installed. The gutters were taken off and thankfully we only had a light rain that evening and the following morning. 3) Looked to be a sub-contracted roofing crew. No Weatherseal emblems or affiliation that I could see. I thought, at least for the price, they would do it themselves. Again, I don't understand the roofing business, so perhaps this is the status quo. Ok, enough negativity, because there are bright spots! Pros: 1) The roofing crew was quick and the install looks fabulous! Took about 5 hours to do the complete tear-off, install new flashing for chimney and pipes, and apply all the layers needed, as well as all the shingles! The clean up was just as well done, very little trace that they were there! 2) The gutter crew did show up the next day, in the light rain, installed seamless gutters and downspouts, conducted the final walk around and made sure all was done to my satisfaction. Another quick, quality install, approximately 2 hours, mostly due to a tricky section on the backside of the ranch. 3) Communication about the date and time of the job and what to do in preparation was excellent! I had absolutely no issues about that aspect of the communication during this project. Overall a good experience. I'd rate lower B, high C mostly due to the estimate I received. I cannot complain much about it because I am responsible to get a couple more quotes in regard to the project, thus I rated a B instead of C.
    - Steven W.
  • A
    Fantastic job by Randy & Dwayne(sp?). My home was in dire need of a wash. The gutters were almost black. I was amazed how clean they got the house & gutters. Definitely will call Wilhelm next year to powerwash, paint my 20 x 40 barn. The guys were very efficient & personable!
    - Patricia K.
  • A
    To put it simply, I'm a happy customer. Here's why: Aaron is an experienced builder, who takes the time to do the job right. While watching him work it didn't take long to see that he was both knowledgeable and skilled. I checked the framing and it was all plumb, level and square. His trim work was clean and looks professional. I'll add that my dad, who started in the trades as a carpenter over 40 years ago and knows good construction(from foundation to finish) when he sees it, swung by the house to check out how it was going and left impressed by the quality of the work. Beyond all that, Aaron keeps the work-site clean and is an honest, friendly guy. Hire him, you'll be glad you did.

    - Jennifer B.
  • A
    They showed up and removed the old roof applied the new plywood and felt paper on day one.
    The second day they installed 30 square of dimensional shingles. Day three they finished up odds and ends and cleaned up.
    They left the place spotless.
    - Art S.
  • D
    Weather Guard does not have their own crews and they sub-contracted the roof job and the gutter installation. The roofing crew finished the job in a couple of days, but left debris on the roof (we found this out when the gutter contractor told us the gutters and downspouts were filled with debris.) After the new roof was installed, another contractor came to install gutter guards. This job was left unfinished with two gutters still not having the leaf guards that we paid for. They left saying they'd come back and they never did. But the worst was yet to come. After the first heavy rain we had water leaking in around the chimney - to the extent that it ran down our bedroom wall. We called Weather Guard and they sent a subcontractor (a different person, not from the original crew) out to take a look. He went up on a ladder and applied more caulk around the flashing. That seemed to help temporarily. But with the next major rain, the problem was back, worse than ever. There has been extensive damage to our home, both the first and second floor - walls soaked, carpeting, baseboards ruined - as a result, we had to file a second claim for the interior damage. In this process, an independent structural engineering firm was brought in (by Nationwide) to determine the cause and origin of water intrusion. Their findings included the following: Area #1 - South Wall in Living Room, Master Bedroom, and Attic Space: The water staining and active moisture observed in this area was likely the result of the following factors:      i. installation deficiencies of the chimney flashing details.      ii. Improper flashing details along the termination of the southeast valley and south eave. This conclusion is supported by the following observations:      - The installation of the interlaced step flashing along the chimney deviates from manufacturers and industry best practices.     - The installation of the counter flashing not tucked into morter joints of masonry and the improper measurement of the backer flashing.      - Improper installation of eave flashing (i.e. drip edge molding) confirmed by the presence of exposed wood members.      - Evidence of water entering the attic space along the sidewall counter flashing interfaces of the chimney during water testing. Area #2 - Northeast Corner of Master Bedroom:  The water-damage staining observed in this area was likely the result of absent flashing underneath the gable soffit at the intersection of the shingled roof surface (shown in Figures 25 and 26) in conjunction with improper installation of the surrounding step flashing. This conclusion was supported by interior measurements of the stain location, the visible wood members and debris in the exposed gap, and the deviations from industry guidelines.  We're not willing to let Weather Guard try to get it right a 3rd time (when clearly their first sub-contractor, and the second, aren't skilled in proper flashing installation.)  So when Weather Guard offered to fix the problem -- again -- with yet a *third* subcontrator, we offered to help them find one. We then had the repair quoted by a skilled and reputable roofing company that has their own experienced roofing crews (a company highly rated by Angie's List.)  We have delivered this quote to Weather Guard but thus far have not received payment from them for the repair.

    May 19, 2011 - Weather Guard sent us a check for 1/3 payment of the repair and it BOUNCED and WE were charged the fees for unsufficient funds! They don't respond to phone calls or email. Weather Guard has 11 complaints filed with the Ohio Attorney General's office. Weather Guard's Canton BBB membership was revoked and they were given an rating of F. A search on the Ohio Secretary of State website shows that the principal is operating under another company name Ed Williams Home Improvements, LLC (filed with the state of Ohio on June 7, 2011). Beware.
    - Caroline T.
  • A
    Extremely responsive, providing expert guidance and quality.
    - Mary K.
  • A
    - Thomas K.
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Roofing Contractors in Louisville

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