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Window Cleaning reviews in Lorain

  • F
    Innovative Window Cleaning
    I purchased a Groupon for window cleaning from Innovative. They scheduled a date with me that was over 45 days out and said to have all the screens out. They said they would be there after 2 PM on a Saturday and they would call before coming. They never called and never showed up. I called and texted several times and they never responded. We had our screens out ready for them to come and they never responded so we had to put them all back in (23 windows). Very poor service, communication and unprofessional. Stay away.
    - William I.
  • F
    Complete Home Services
    Two people showed up and never let my husband know they were there, even though we rescheduled so my husband could be home when they came. They were there all of 10 minutes. When my husband saw them out the window finally, he went out and asked about downspouts and they said they didn't need cleaning (even though they did). I called the company afterwards and they have not returned my call.
    - Peggy H.
  • A
    Complete Home Services

    I made an appointment to have the gutters cleaned. My husband asked if they could come to the house by noon and they did. It only took them a few minutes to clean all the gutters out. The worker was quick and polite.

    - Yolanda H.
  • F
    Complete Home Services
    He showed up late. told us we would have to pay more because the attached garage wasn't included in the "coupon".  We were already paying $50.00 more because our house is over 2000 square feet.  Now we were told we would have to pay another $50.00 because of the garage. No one explained this to me when I called to make the appointment.  I was extremly upset and the man was annoyed but I told him we would pay the extra money.  He went to his truck and  made a call. Then he came back told us he had to go and buy more bleach so he and his partner left. He called about 30 mimutes later stating he had spoken to his boss and our money would refunded. I told him I didn't want a refund We were having company this weekend and I wanted the house washed. He stated he was at home depot and would come back.  A short while later I called his boss, Regina, and was told he was frustrated and didn't want to come back and wash our house but she would call him and he would return soon.  I received a call alittle later and Regina told me he would not be able to return untill 4:00 pm because he had started another job.  I was upset but I agreed. After I thought about it for a few minutes I called Regina back just to make sure he would return by 4:00 pm. Regina assured me he would be at our house by 4:00 knowing that she closed a 3:00 pm.  He never returned. I called the office at about 4:10 and the office was closed.
    We didn't get our house washed, I wasted my whole day, I will have to find another company to wash our house and will hopefully get my money back.
    My husband has a had heart attacks and has had open heart surgery.  He was extreamly upset and believes this  was a bate and switch. I cannot believe Angies list would allow a  company on ther list that runs that kind of business.  I want to know how I get my money back.
    Barbara Hamrick
    - Paul H.
  • A
    Crystal Clear Window Washing
    They are excellent! They are so professional and I've had two people in my area use him and his wife. They do a marvelous job and the price is fantastic. Screens are extra, but they do clean the seals and everything else.
    - Rita F.
  • A
    Complete Home Services
    John arrived on time.  He pressure washed the side of my house and completely removed the green algae stains.  He was diligent and thorough, using an algaecide in the pressure solution to r***** further growth.  He did all the upstairs window cleaning and put my screens back on.  Finally he flushed out and unclogged the gutters and made sure to wash down areas made dirty by the gutter cleaning.  I thought his prices were extremely reasonable, and will have him back in the spring to address a gutter problem he found.  This company is amazing - I rarely find this kind of customer service.
    - Christina T.
  • A
    Complete Home Services
    They did a good job with the pressure washing.
    Window washing was also done very well.
    I rand into problem with the transom washing. I felt they did not properly spell out the required extra cost to wash the transoms.
    They then agreed to compromise on the cost for the transoms. I thought it was reasonable.
    Also, the next day the residue water from the power washing dripped down on to some windows. I called them the next day about
    the drippings and they came back immediately to correct the problem.
    Overall I thought there work was very good. Also the cost was reasonable. I would use there services again.
    - Robert S.
  • F
    Central Window Cleaning
    I contacted the company to come out and wash my windows. It was going to cost approx $55 more than my coupon which I was o.k. with. They were going to contact the person that would perform the work to see if they could come to my house that Saturday and call me back that day to confirm. I never heard from him. I called him back the following week and he said he would try to get him here that Saturday but if not he would definitely be here the following Saturday at 11:00 A.M. I didn't hear either way so expected him the following Saturday at 11. That Saturday I waited until 11:30 and called Central Window Cleaning to see where he was. He never called back (that day or ever!). About 15 minutes later the person who was to perform the work called and said he was running a little late but would be here later. I told him he was more than a little late with no prior call and I had already left my house for the day. He agreed to come the following Tuesday. On Tuesday he called me and said he was booked for the entire week and could he come on Saturday. I agreed and we agreed that he would come at 9:00 A.M. On that Saturday he hadn't shown up or called by 9:30 so I called him and he said oh man I'm in Baltimore. End of story!
    - Cyndy S.
  • A
    Mallard Home Services
    The crew was on time and went right to work. They were very careful and made sure that they didn't cause any upset in the house with our dog. They did their job efficiently and were very quick. We are very plesed with their service.
    - john s.
  • A
    Complete Home Services
    I emailed them as soon as I purchased the coupon.  They got write back to me.
    We set up a date and I didn't need to be home which is usally a headache with my job, because I had pre purchased the coupon.
    The came on the day, scheuduled and you would have never known they were they except the gutters were cleaned.
    No left over mess, ect.
    - Hope M.
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Window Cleaners in Lorain

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