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Auto Repair reviews in Lockbourne

  • A
    HUGH WHITE HONDA
    I bought my car there eleven years ago, and whenever the letters and numbers pop up for maintenance, I take it in and get it done. I got 208,00, on an CRV, and they keep it running beautifully. They get a A+ for everything, or I wouldn't keep going back. I even complained about things that were wrong, and they told me I was wrong, and there was nothing wrong with the car.
    - SHIRLEY K.
  • F
    Eddies Super Services

    Here is a timeline of what happened at Eddie���s Super Service in Grove City:

    5/16/11:  I dropped off my vehicle for repairs (replacement of motor).  I was told that a mechanic would be in touch with me later that day or week with an estimate of what needed to be done.

    5/18/11:  I called Eddie���s to see what the estimate was going to be.  The mechanic, Steve, informed me that the vehicle would need a replacement motor, which was what I expected.  The estimated cost was $2500, which I agreed to and felt was reasonable.  I told Steve to go ahead and proceed with the repair.  He stated that it would be approximately 1 week to get it finished, which I agreed to as well.

    5/26/11:  I called Eddie���s to see if the repair was completed yet.  The mechanic, Steve stated that they were running behind and couldn���t get to it until the weekend.  I agreed to postponing it until then.

    5/30/11.  I called Eddie���s to see if the repair was completed yet.  The mechanic, Steve, said that the original engine that was going to be used had arrived, however it had twice the amount of mileage than he had expected.  He said he had found another engine and that he could begin with the replacement and have it finished by the end of the week.  I agreed to postponing it again.

    6/3/11:  I called Eddie���s to see if the repair was completed yet.  Steve said that he was swamped, but would work on it over the weekend and would have it completed no later than Tuesday.  I told him I would call on Monday to see how things were going.

    6/6/11:  I called Eddie���s to follow-up with Steve.  He stated that he was swamped and could not get to it until Friday.  Given the history with postponing the repair, I told Steve that we could not wait any longer.  He said that it was the best he could do.  I then handed the phone to my wife who is the primary driver of that vehicle.  She told him that she couldn���t wait any longer, to which Steve said, ���Come and pick up your f***ing jeep��� and hung up on her.  We were both in a state of disbelief, so we drove to Eddie���s to clarify what was going on.  My wife spoke with the owner, Eddie, who told her ���Lady, I don���t give a sh*t���.  My wife was astounded and asked if this is how he treated all of his customers.  He replied ���I don���t care���.  My wife told him that she would report this to the Better Business Bureau, to which he replied ���I don���t give a sh*t.  Five more people will pull in once you leave���.  Then the mechanic, Steve, told her ���There is your new engine, and we would have put it in if you wouldn���t have been so sh*tty���.  Then my wife said that she couldn���t believe their profanity and then left the shop with the jeep.

     

    The bottom line is that it is unbelievable how this business treats their customers and that anyone considering using them should immediately change their mind and take their business elsewhere.

    - Glen B.
  • A
    KIGHTS AUTO
    .
    - Cynthia B.
  • A
    Beany's Auto Service Center
    unknown
    - Tim & Allison D.
  • A
    Coughlin Auto Of Circleville-Quick Lane
    unknown
    - HELEN P.
  • A
    Coughlin Automotive Group
    unknown
    - Karen Y.
  • A
    GC FIRESTONE
    unknown
    - Karen Y.
  • A
    Wes Edstrom Motors Inc
    The overall experience was excellent. I would use this provider again. They were punctual, responsive, and professional.
    - Cynthia B.
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Auto Repair Shops in Lockbourne

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