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Find Top-Rated Litchfield Auto Services

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Auto Service reviews in Litchfield

  • A
    Rick Roush Honda
    As always, I got excellent service. Been taking my Acura there for several years because they are ethical. For example, I thought my rear brakes needed replacement. They told me they are fine and, while they would replace if I wanted, it is not really needed yet. I chose to wait. I love it that I can ask them whether something is a safety issue, and they will tell me the truth rather than taking advantage of my fear or lack of knowledge. Sure, as a dealership they are more expensive than some places, but their knowledge and trustworthiness is so worth it - everything is always done right the first time! As a woman, I don't always feel comfortable in auto shops and stores. I have never felt disrespected or talked down to by anyone at Rick Roush. I always appreciate it when people explain how my car works so I can better understand.
    - SUSAN V.
  • D
    Metro Toyota
    I've gone here for years and never had a problem until lately. They email coupons for oil changes but they will not honor their own coupons. Furthermore, the newer service agents show no interest in helping you and try to get you in-and-out without letting me finish telling them what was wrong. I emailed them about their bad customer service and heard nothing from them. I sent a second email and got a response that said they had tried to contact me but they were unable to reach me. But they have the correct phone number for me and no one called or left a voice mail - so they clearly did not try to reach me.

    I will never go back for service to Metro.
    - bruce K.
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Auto Services in Litchfield

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