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Auto Repair reviews in Lima

  • A
    They do basic maintenance on one of our cars and minor repairs. I had just gotten a new car from them so they changed my oil and rotated my tires for free. We've bought several cars from them. Basically for the oil change I maybe waited 45 minutes. For any other basic repairs we've had done they've always, if it's going to take a couple of hours, they give us a car. I can stop and get one on my way to work and drop it off. Yeah they're good. They're flexible.
    - Amber P.
  • F
    Tom Ahl Family of Dealerships
    Upon picking up the car my wife noticed scratches all over the hood as well as the appearance of someone keying the paint down the passenger side. We brought that to Tom Ahls employee s and were told the towing company did that and not while it was on Ahls lot...which isn't true at all. After several calls including talks with Tom A HoNG himself..they agreed to fix the damage and we left the car there for three days while they provided a loaner for us. Upon picking up her car after they called it done..we saw nothing had been done even after they had promised to 're paint the hood. They told us they would do nothing more and we could just be satisfied or not over it...THIS COMING FROM TOM AHL...THE OWNER HIMSELF. MAYBE INSTEAD OF CONCENTRATING ON DOING COMMERCIALS ABOUT HOW HONEST HIS DEALERSHIP IS....HE'D PRACTICE SOME OF THAT HONESTY...INSTEAD OF JUST LIP SERVICING IT...H*** IF THEY LIE IN BUSINESS DEALINGS..THEY PROBABLY LIE TO THEIR FAMILIES TOO...SHAMEFUL HUH?
    - neal w.
  • A
    Charlie's Auto Repair
    I contacted Charlie's about putting brakes on my car. They gave me a price for doing the service. I had told them I needed the car back quickly since I work through the week out of town. They got me back my car ahead of when I needed it and the quality of the work was well worth every cent I paid.
    - neal w.
  • A
    Dave Kirk Automotive
    We were on vacation in Tennessee and we couldn't get our remotes to open the car.  We called Onstar and they couldn't get the doors unlocked either.  We finally got the key to work in the door.  It wouldn't work for me, but my husband finally got it to work after several tries.  After he got the door open, he tried to start the car, but it wouldn't start nor would any of the lights, etc work.  It was at that point that we realized we had a dead battery.  We called AAA and they sent someone out to jump the car.  We located a dealer in town near the resort we were staying at and explained our problem.  It was late afternoon, but the dealer said that if we could get there shortly he would work us in before closing.  Dealer was very accommodating and fair on his price.  They included a safety inspection and also washed the car at no additional expense.
    - Carol S.
  • A
    Reineke Ford Lincoln Inc
    I showed up for the appointment and little to no wait was involved. The gentleman at the front desk asked me to show him the issue with the door handle. I showed him that it was retracting and he asked if I needed a rental car which I declined. I waited approximately an hour for the oil change and tire rotation. The technician greased the cable in the door, but said the latch would have to be replaced to fix the root issue. I was provided a quote for this as well as an engine torque limiter that was beginning to show signs of wear. The tech did a good job of descibing the problems they found. I decided to hold off on the two repairs until a later time.
    - Brad F.
  • A
    Tom Ahl Family of Dealerships
    Service department called to advise what the problem was causing the thumping noise I was hearing. He advised the problem and the cost of the repairs which came to approximately $700.00. I advised that I had an extended warranty and he said he would call the insurance company and get back to me. He called back the next day and advised that the insurance covered the expense and that they had to order a part, but that it would be delivered the following day. Once they received the part he felt they could have it done in a day. I received a call the next day advising me that the car repairs were completed and if I needed a ride to the dealership that they would send their shuttle. I was extremely pleased with the way they kept me informed and the courtesy extended to provide me with a ride to pick up the car.
    - Carol S.
  • A
    Safeway Quick Lube Inc
    this place doesn't look like much BUT they are the nicest, fastest place for an oil change in Wapak.  They are SO friendly, kind, and will explain things to you so that you have an understanding
    - Kris K.
  • A
    Most recently Rainbow Muffler replaced my oil pan, but they have provided all the service on my vehicles from oil changes to more major repairs.  They're honest and work for a fair price.  There have even been times when they've quoted me a price and then when I've picked up the car it's been less because they were able to get the parts for less.  If they notice a needed repair they tell me about it without pressuring me to get the repair done right at that moment.
    - Abbie M.
  • D
    My husband and son went to Blodgetts Auto Service to have a car window replaced. We provied the new window. We were quoted $55 for installation. My husband and son watched as the employee took the car door apart. The employee showed them a part inside of the door that was broken and needed to be replaced. The employee called an auto dealer to order the part. The new total for work and the part would be $160 for the part and labor, which my husband paid. One of the employees then gave my husband and son a ride home. Upon returning to the shop the employee is told the ordered part will not fit this vehicle and no other part is available. The employee then welded the broken part to repair it. An hour later, we receive a call stating the situation with the ordered part and that they had decided to weld the broken part. The vehicle was ready for pick-up.  However, the new total would be $235. Upon questioning the employee why the total was so high when a new part would not be used my husband was told that this was the total charge for 4 hours of labor. My husband told them it had not even been 4 hours since he arrived at the shop with the vehicle. He was then told that it took two employees to do the work so we were charged for an hour labor for each man. Knowing somewhat about welding my husband told them it did not take two men to do this job and the welding could not have taken more than a few minutes to do. The only response in return was, "Well, we had two guys work on it."

    They did vacuum out the inside of the door for broken glass and also removed leftover adhesive from the paint on the door where we had taped plastic to cover the window opening. The solution used to remove the adhesive did a great job at removing the adhesive but also removed the metallic appearance of the paint and very noticeably dulled the paint as well.

    The low scores given for quality and professionalism are due to the dulling of the paint on the door and for being charged 4 hrs of labor for a job that did not take 4 hrs to complete and did not require two men to do it.
    - Betty K.
  • F
    The owner refused to take any responsibility whatsoever for the mistake. He said it was totally my fault because I brought the water pump in with me to the garage.  The mechanic apparently never checked to see what was causing the leak and he just put the water pump in.  I lost $260.00 on the deal.  I begged the owner to split the cost with me, he told me to go fly a kite. Because it was totally my fault, I should have never brought the water pump in with me.  I brought the water pump in with me, because IF IT WAS the water pump that was leaking, it would save them a lot of time and effort to go an locate one.
    - Roy A.
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Auto Repair Shops in Lima

Companies below are listed in alphabetical order.

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  • 1 Towing

    35 Polk Hollow Rd
    Chillicothe, Ohio