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Plumber reviews in Lewis Center

  • F
    I called and spoke to a very nice lady who arranged an appointment. On the day of the appointment a plumber was suppose to arrive between 12-2pm. When no one showed up, I called twice and left a message one of those times. No one ever returned my call or explained why I was stood up. I have waited a week before posting this to give the business the benefit of the doubt. Still no response.
    - Cheryl S.
  • A
    My garbage disposal corroded through and started leaking under my sink. I went ahead with the emergency service call which was only $100 more because I was already home for the day and they could do it today. I could have made an appointment and saved that part of the fee. They were great and gave me the option. This is the second time I've used them and they are a professional, fair business.
    - Bryan J.
  • A
    Plumbing One
    I had bought a toilet and supplies at Home Depot and had it ready to go. The technician who came out did a great job removing and disposing of the old toilet and installing the new toilet. There haven't been any problems as I write this review approximately 6 months later. Also, the lady I spoke with on the phone was super nice and helpful. Thanks again!
    - Andy M.
  • A
    The Eco Plumbers & Drains
    Pros: - On time with advanced notice - Quick repair - Identified immediately worn out toilet flapper causing water to drain slowly - It took less than 5 minutes to replace it and surprised to hear all done. - Very professional Opportunities: - Not sure what all tuneup services done part of the deal; may be a checklist with specific tuneup list signed off would help. - Looks like not all services need to be charged same price..felt it is a bit expensive even with discounted price for a 5 minute work just to replace a small part - that being said, for someone to drive and get the part replaced quickly and remove annoying noise is worth a peace of mind.
    - Krishna M.
  • A
    Steve Dotter Drains
    Great. Willy gave us an estimate and said he was 3 weeks out but actually had a cancellation and was able to come at the 2 week timeframe. He did exactly what he said he would and the yard looks great. You can hardly tell he was here. Price was good.
    - Diane M.
  • F
    The Waterworks
    Let me first say I was a very loyal and repeat customer for Waterworks. They did gas lines, etc with quality. That changed in Feb 2018 when I paid them the 60 dollar Trip Charge --they charge for estimates-- to quote a sink installation, new plumbing, etc. The estimator was very nice, and they quoted around 1300 for the work. As this was more than anticipated, we needed to save up. Fast forward to July, we called to schedule the work as quoted + some additional new work, as we had always just trusted this service. I asked for a ballpark for the 2nd sink. They stated, they don't quote over the phone. They also informed me that another 60 fee would be due if they come out but I scheduled anyway. Then on the day of the scheduled service they call at 7am trying to confirm the visit we already confirmed. I called back and they said the tech should arrive by 9am. At 10:15, I called and spoke with supervisor and reminded them the complexity of the job, the fact I took off work to be home, and set some expectation for the arrival. They reviewed the requested work and then at 11:30 am, told me in addition to the $1300 the 2nd sink would be another $600 or more! Still no tech arrived. As this seemed expensive, I told them to see what they could do about the price. I emphasized that all the confusion and higher prices seemed a bit unfair and inconsiderate of me as a repeat customer. It was also very noteworthy that they don't price over the phone, but still gave me a price on the day of service! During this interim, I called 3 other Angie's List vendors to "check the price". All of them were lower by at least 30% and none charged a trip fee. A little after 12noon, Waterworks senior management made the supervisor call me back to say they were not willing to send a technician unless I agree to the high price and there was nothing they intended to do about my inconvenience, the time wasted waiting for the tech and overall poor experience. They basically wasted my day, gave the business to competition and lost a customer. They wasted the 60 dollars I paid in Feb along with my wages lost because no work got done on the agreed upon day. It is a shame because until now I would have given them an A rating. If nothing else, I recommend shopping other Angie's List options to ensure you have a fair price.
    - Mrs B.
  • A
    Finished Basements Plus Inc.
    Our initial estimate with Brian was wonderful, he was professional, personable, kind, and very informative. He brought a portfolio of completed basements and that was great to see. The estimate that was given to us was not changed from the initial estimate to the finished product. We personally wanted a few additions which cost a little extra but that is to be expected. I also was grateful that all inspections were completed and passed, as there were multiple throughout the process. Todd was wonderful to work with and was really on top of his team. Each team he brought in to work was professional and efficient. Todd stays on top of his teams and also kept us informed. He was willing to discuss the project with me continually and never got frustrated at my continual questions. I felt like we developed a professional relationship with Todd and his team and we will miss seeing them work on our basement. The final product is beautiful and more than I could have imaged it to look like. Overall I would say Todd has a solid business that I would recommend. He clearly takes pride in his work and clients and it is important to him that his clients are happy and the job is done properly. He respected our home and space and ensured his team did as well, always cleaning up after themselves. Hire Todd and his team for your basement project completion!
    - Samy Jo B.
  • F
    The Eco Plumbers & Drains
    Terrible! I was just not ever going to use them again when I got this reminder from Angie's List and I got angry all over again! I called them out to fix an expansion tank they installed upside down from a water heater replacement they had done a couple of years before. I was charged for it a little over $200. During that replacement, they removed the flexible piping on the cold water side, preventing me from moving the water heater back where the original one was before they had previously replaced it. The new expansion tank was left hanging at the end of ~2 ft of pipe with no support whatsoever?!?! While I was talking to them about fixing the issue with the expansion tank I asked them to come back out to fix a gas leak we found between where the gas feed comes from the gas meter into the house. It took them less than 30 minutes but it cost me over $650 to take the meter off, remove the pipe chase coming into the house, re-dope it and putting it back on. Buyer beware... they are a slick outfit that will try to up-sell every chance they get!!!
    - David H.
  • A
    Great company! Showed up on time and were vey professional. They paid attention to detail and even corrected some of the mistakes made by the builders. Price was lower than any other company and work was excellent. Will definitely use again!
    - Timothy K.
  • F
    I paid $300 per toilet to have reseated and waited 5 days for an appointment. Toilet bolt covers could not be put back on, because bolts were left too long. One toilet had to be reseated again 1 month later because the old seal was not removed completely and the toilet was reseated on a surface that was not flat.
    - Robin W.
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Plumbers in Lewis Center

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