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Health Care Facility reviews in Lewis Center

  • D
    Ohio State Medical Center
    The massages are fine. Don't really know if they are a help or not. The Billing is horrible. You pay at the time of service and you get billed again for the same massage. This happens every time. I had to get massages from Penzones. A least you don't get billed twice for the same service. I got both hip replace at Riverside in the time it would have taken just to see a doctor for the initial appointment.
    - CHRIS L.
  • D
    St Anns Hospital Of Columbus
    She was given two prescriptions and released. A few hours later, she had a seizure and difficulty breathing due to drug interactions that should have been known to the ER doctors prescribing the medications. She nearly died and spent six days in the hospital, five of which were in intensive care. She was released again and less than 48 hours later was taken by ambulance back to St. Ann's ER where she coded and was revived. This time she was in the hospital for nine days (7 in ICU) then released to a nursing home for rehabilitation. At the time of her release, she was retaining so much fluid that she could not wear her shoes but she was deemed fit to leave. Ten hours later, I received a call from the nursing home telling me that she was having difficulty breathing and was coughing up blood. Mt. Carmel East was the closest hospital so although the nursing home wanted to transport her to St. Ann's, I refused to allow it. She spent another 7 days at Mt. Carmel before being released to a nursing home for a month of rehabilitation. I truly believe if she had gone back to St. Ann's for a third time, she would not be alive today.
    While I won't name the physician who wasn't concerned about the fluid build-up and was ultimately responsible for her release and subsequent readmission to another hospital 10 hours later, I will say it wasn't any of the cardiologists involved in her care. I have nothing but respect for them. My siblings and I spent many days and nights in the CCU and all but one of the nurses were caring and very thoughtful as well. The one exception was downright rude to patients, family members and her co-workers.
    Last but not least, it's easy to see how infections spread in hospitals. Cleaning staff wipes down toilets then uses the same rags on the patient's bedside table; some of the doctors don't bother to wash their hands or use the hand sanitizer available in every room, etc. This didn't seem to be an issue with the nurses. Also note that this problem wasn't limited to St. Ann's; we saw the same types of things at Mt. Carmel.

    - Annette B.
  • A
    OhioHealth Urgent Care ��� Lewis Center
    I was given an EKG and sent to the ER to be sure I was ok. The doctor explained her reasons for sending me and everyone was very thorough in taking vital signs. All were pleasant and caring. the facility is near my house. I wish it were open later than 7 o'clock however. I arrived just at 7 and did not have any wait at all.
    - Karen P.
  • A
    OhioHealth Urgent Care ��� Lewis Center
    The facility is always clean and the staff is friendly. They never seem too busy when I am there ... either lunch time or after work around 5pm. I only wait a few minutes. They do have a nice spacious waiting area with a large screen TV and the usual magazines.
    I am usually in and out very quickly. I have always preferred to have the prescription paper myself but they always offer to call it into a pharmacy.
    The only variance in service is when checking and settleing the bill. I have a high deductible plan so usually I am supposed to pay the full amount at the time of service. About have the time they assume I am a and quot;normaland quot; person and charge me a small deductible, like $20, and send me on my way. The bills always catch up with me later so someone is figuring it out later.
    A very efficient urgent care service ... I appreciate getting in and out quickly with minimal waiting.
    - Matthew E.
  • B
    United Health Care
    I've had health insurance with UHC for almost 2 years now and have been pleasantly surprised. We have had no problems with billing, claims, or coverage. Covered services and deductible are determined by the employer so I can't hold UHC responsible for those things. We see regular doctors and specialists, and have been happy with the handling of those bills. When I call with questions, UHC provides good customer service and I think their website is very informative and user friendly.
    - Danielle P.
  • F
    Dear CVS,
     I'm breaking up with you.
     At 9:20 AM on September 5, 2012 I was the sole customer in this CVS pharmacy on S. Old State Rd.  I was there to fill a prescription needed for my two-year-old son. I approached the pharmacy counter where a young mixed-race female was standing and shuffling some papers around.  Busy with her inanimate papers she refused to greet me.  She played the game of, If I pretend long enough that you're not there, maybe you'll disappear.  I continued to stand there long enough for it to become awkward.  She finally looked up at me, her face seeming to communicate Gad, you're still here,  and in a flat disdainful voice said, "I'll be with you in a minute."  She then continued to busy herself with her inanimate papers instead of greeting and serving the human, breathing, customer who stood before her. Trying to be understanding I waited a bit longer as she continued to look at her papers then walk away.  Feeling quite dejected, I finally got the hint and left.  
     I then began shopping for 3-5 minutes and went to the front counter to purchase my items. Lo and behold, no one was standing at the front counter either. I called out "Hello?," and a distant voice yelled back to me "I'll be there in a second!"  Frustrated I yelled back, "It seems that everyone is too busy to help a customer!"  The distant voice yelled back, "I'm helping a customer right now!!!"  At which point, I walked out of the store, empty handed and unserved.
    So with that, I have decided to treat CVS with the same level of respect that they had for me.  The young pharmacy tech will finally get her wish, I will disappear?along with my consumer dollars and these words of warning for any other consumer. I am a creature of habit.  I have been a loyal CVS customer since I moved to Ohio in 2005.  But this experience has shown me this relationship is one-sided.  I continue to be loyal.  They continue to treat me like a doormat. 
    I am sure I will find no difficulty in transferring my prescriptions and purchasing vitamins and make-up at at an establishment that will smile when they take my hard-earned, meticulously budgeted consumer dollars.  
     So long CVS!  Hello service!
    - Toni D.
  • A
    They went above and beyond. The pharmacist answered all my questions and didn't have an attitude. I had a problem with my co-pay, they were going to charge me over $300. The girl at the register ended up finding a generic form of my prescription for $5!! I gave the cashier a $20 tip for being so kind to help me get a cheaper price.
    - ED O.
  • A
    Giant Eagle
    I like that I can do my grocery shopping while I am there. Everyone in the pharmacy is very knowledgeable and helpful. They always get me the correct prescriptions in a timely manner. I like that I can call into the pharmacy with my prescriptions and pick them up the following day.
    - DEBORAH C.
  • A
    The pharmacists and assistants have impressed me again and again by going above and beyond what they are called upon to do. I've had trouble with the insurance covering a particular medication. When I dropped the prescription off at the drive through, the assistant asked me to stay just a moment while he ran the transaction through. He wanted to make sure it went through so I didn't have a wasted trip back. On another occasion, the pharmacist was waiting on information the doctor was supposed to get from the insurance, she tried the prescription every morning until it finally went through. I couldn't ask for a more dedicated staff.
    - Shon R.
  • A
    I had gone shopping and needed to also pick up 3 refills, so with a full cart and young children in tow, I paid for the prescriptions. After ringing up the cart full of groceries, I realized I likely left my 20+ coupons at the pharmacy. I went all the way back and sure enough, the Pharmacist had them there for me. Also, one of those refills were short (it was a large order), and they said they'd call me when the rest where in. Well, they did. I totally forgot about it when I went shopping next and the Pharmacist recognized me and called out to me. She had them ready to mail to us. Because she recognized me, she saved me a trip since I likely would not have remembered until after I left the store.
    - Cheryl M.
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Health Care Facilities in Lewis Center

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