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Towing reviews in Lewis Center

Real People ~ Real Reviews ~ Real Results

  • I had called our auto club and they sent out a towing company. Not only did this first provider NOT show up, the second one didn't either! I was infuriated! I was late getting to my parents house for Christmas lunch. After hearing the second provider say that they were held up for the 3rd time, I called my dad. He'd know what to do! And boy did he! He'd been towed just a few days prior by what he called the best tow company in Columbus Oh. To hear this from my dad, a very NON FORGIVING man, was enough for me. I called Allstar Roadside and asked if they were even working on Christmas day. The lady on the phone asked me if I needed them to work on Christmas Day. Of course I said yes!! She says "then we are working on Christmas Day". She was extremely pleasant on the phone and actually calmed me down from being so mad just while giving her the details. She was very thorough and said she would have someone to me within 30 minutes as her driver was delivering another car a few miles away.
    The provider was amazing! He showed up early, not just on time. He was friendly, nice looking (not what I expected a tow truck driver to look like). According to the name on his truck, he's Alan. His wife was with him. Turns out she was the person I talked to on the phone and she is the dispatcher for the company. They both were so nice! She kept me company while he put my car on the truck and we got the payment taken care of and she gave me a receipt to submit to my auto club so I could get reimbursed. She also reminded me to call in and let them know I didn't need that other company. I'm glad she did because I would have forgotten. 
    I was expecting a Christmas Day tow to cost me a lot more than it did. I figured they would charge me an arm and a leg like the plumber who had to come out on a holiday. Boy was I wrong. Not only did they charge a reasonable rate, it was actually quite a bit less than a couple others I had called while waiting for them, you know, just in case. 
    Alan was very gentle with my car. Maybe he knew it was my baby, maybe he's like that with all cars, I don't know. I was just very appreciative that he handled her with care. He also set her down carefully and I was shocked that he didn't scrape the bumper or anything! I've seen and heard about some really bad tows so I was pretty worried. These 2 put my mind at ease, delivered me and my baby to my parents house, and rode off into the sunset, so to speak. I'm hoping I never have to need a tow truck again, but if I ever do, I know exactly who to call!


    - Anita M.
  • My mother's car is old. At 20+ years, her Camry has been around a while. While out shopping, her car wouldn't start. I did a quick search and sent her contact information for Worthington Towing. When the tow truck driver arrived, he assessed the situation and advised her to 'haul it to the dump' - wasn't worth the cost to repair. While this may be true - my mother was already stressed. This gentleman's harsh comments made her cry! That car is all she has. To be told it is garbage was out of line and unprofessional.
    - Jennifer R.
  • They towed the car while I wasn't looking, to a "Closed" lot, so I couldn't even get my car back until the next day. They made no accommodation, were very rude on the phone, and made a big deal about how much I would "owe" them for their unrequested "service".

    It should be of note, there is a LOT of bad press about shamrock outside of Angie's list, because they are dependent on using and abusing large towing contracts, towing people involuntarily. Often breaking rules, laws, and damaging property. If you are trying to hire them directly for a tow, I would highly recommend you look them up elseware first. As well, consider putting your dollars towards a towing company that does offer paid services on one hand, while getting the bulk of their business abusing others on the other hand.

    Also, separate from this incident, and not a direct experience, I have noticed they make extra effort to tow involuntarily during holiday gatherings, such as this past Thanksgiving when they sent trucks out to tow cars that parked near the grass because all the spaces were full from visiting families/friends. Though this might fit inside their rule/policy list, I think it's worth noting that a company which profits in this way is just a bad company to do business with.--9**9--
    - Jonathan C.
  • I called AAA because my key would not turn my ignition. I called the dealership and they told me to have it towed. I am a AAA member so I called and when they arrived I told them what I needed but he tried to start it and of course it did not work. The next thing I know he has a screwdriver in my ignition and long story short he broke it and no key would work. He apologized and took it to the dealership who was surprised that he tried to use a screwdriver and they suggested that I call AAA to report it. I did so and they were very apologetic and paid for the repairs made to fix the damage he did. I was very happy with their responsiveness and taking care of the repair with no hassle whatsoever.
    - Linda L.
  • unknown
    - David B.
  • excellent only took 20 minutes, the driver was very helpful and done quickly. I was very happy
    - John J.
  • THE TOW TRUCK ARRIVED AT DESIGNATED TIMES AND CHECKED TO SEE IF CAR COULD BE JUMPED INSTEAD OF TOWING IT. DRIVER WAS FRIENDLY AND HELPFUL.
    - MELISSA W.
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Towing Services in Lewis Center

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