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Transmission Service reviews in Lebanon

  • A
    Kirby's Auto and Truck Repair
    Vehicle was thoroughly inspected. Was advised what was found and was completely surprised it was not the transmission. It was the computer module which could have been also a great expense. Kirby's checked around the country for a good used one at about 1/3 cost of a new one. It did take a little longer to locate being the vehicle is a Saturn. The owner Glen was fantastic, caring and did a great job on the repair. Will definitely advise friends and family to call them if repairs are ever needed on their vehicles. His staff was also outstanding.
    - Alana T.
  • C
    AAMCO Transmissions & Complete Car Care
    Aamco did a good job on our transmission, and even helped us save a few hundred dollars by locating used parts that were in good enough condition to incorporate in our repair.  After several months, there have been no problems at all with the quality of their work.  Everyone I interacted with was nice and I felt genuinely wanted to help me.
    Where they fell short was in responsiveness and punctuality.   Admittedly, I brought my car in on a Saturday without an appointment, so I started out with the expectation that they deserved some leeway.  The person on duty indicated that they should be able to take a look at my car that same day and that I would receive a call the following Monday.  By that Wednesday, I had not yet heard anything, so I called the shop myself and learned that they had not yet gotten to my car and that I would receive a call "first thing tomorrow morning".  By the next evening, I had not heard anything still, so I called back.  They had looked at my car at that point, discovered that disassembly of my transmission would be needed for diagnosis, and explained the pricing structure to me.  Pricing appeared to be in line with what I expected, so I asked them to proceed.  From this point on, the repair took approximately two weeks, and every time I spoke with someone at the shop, I was promised a return call by a specific time.  They never once met this commitment - every communication had to be initiated by me, and every deadline was missed.  
    The final price was right on expectations, and I haven't had any problems with their work, so all's well that ends well.  But because I felt I had to push them along at every step, and wound up spending much more than I expected on rental cars, I may look for another vendor for future repairs.

    - MATTHEW W.
  • A
    Danco Transmission & Auto Care
    Over all I was pleased with the service.  I made an appointment dropped off my truck and I was told that I would be called the next day with an estimate.  Surprisingly the called me later that same day.  When they called I was given a cost estimate and when I could expect the truck to be done.  Later in the week after DANCO called and told me my truck was finished I went and picked it up. All done when they said it would be done.  DANCO told me to bring the truck back for a quick ten minute check up two weeks after the repair so they could look it over.  That was done in the ten minutes they said it would be.  I am to bring the truck back in two years for a more thorough check up as part of their service.  All in all i am very pleased with the whole experience, the price hurt a little bit and I wish it were a little less expensive but my truck drives awesome!
    - Larry P.
  • A
    Car-X Auto Service
    This was the second transmission replacement! The last time was a couple of years ago at a local Hyundai dealer who charged $3,000 for a used trans. The Car X technician was very clear in showing me how it may have been improperly installed and that is why it failed. The warrenty obviously had expired and I was not going to return to the Hyundai dealer if Car X could replace it for less than half the price! The Car X technician also pointed out the rusting control arms that were under manufactuer recall. He offered a price to replace them but I immediately went to the dealer after the transmission work was completed. I had just had my front brakes replaced by another service shop who should have told me about the rusting control arms. The Car X technician was very surprised that the other shop did not point that major problem out to me. Therefore, I feel this Car X is honest and that is what I look for in an auto repair shop.
    - KENNETH K.
  • B
    VERN'S TRANSMISSION
    Vern's gave an estimate over the phone and a warranty. After the repairs, I inquired again about the warranty. Vern mistakenly gave me different warranty information. When I reminded him what he had told me on the phone, he honored that. I appreciated that honest gesture. They replaced the transmission and gave 24mo./24k mi. warranty. Did good work and are nice people
    - Jarrod Y.
  • A
    AAMCO Transmissions & Complete Car Care
    Considering that the company provided free towing to their shop and did not charge extra for the installation of a part, it was difficult for me to be too upset that they had the car for 11 days. Part of the reason why this repair took so long was problems with the manufacturer of the fluid line that was replaced. Bob, at the Aamco shop, called me every couple of days and always returned my calls during the period that they had my car. They were even willing to pay for a rental car during the last couple of days!
    - KENNETH K.
  • A
    VERN'S TRANSMISSION
    They're honest, will give you a fair and decent price and stand behind their work.  These days, you can't put a price on that kind of integrity. Enough said.
    - Frank N.
  • D
    AAMCO Transmissions
    Not well
    - Thomas G.
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Transmission Shops in Lebanon

Companies below are listed in alphabetical order.

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