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Mold Removal reviews in Lancaster

  • A
    SERVPRO
    Response to my initial call was immediate and I was given an estimate the following day. I accepted the bid that day and work started the next day. Edmond and his partner were prompt, knowledgeable, professional, and explained every step of the process. Very good experience. Job well done.
    - Linda L.
  • C
    The Attic Doctor
    This is in addition to an earlier review. Since giving them a grade of D, Eric called me and expressed his disappointment with that grade and he thought it was unfair. After spending over 30 minutes on the phone with him I explained I wouldn't change the grade because nothing had changed. But, I told him I would write this addition to the review. In my previous review I stated the mold had obviously not been cleaned, I should have said the joist had not been scrubbed. Which he pointed out that the contract did not state they would do that. As far as the HEPA Vac, per the contract would only be done as needed. He also stated that the previous owner who he gave the estimate to was trying to cut corners and wanted to get by as cheap as possible and get a clear air test for the sale. I obviously have no way to verify that one way or the other, but based on my interactions with the seller that is probably true. Eric also said there was no way that any mold survived or it would have shown on the post remediation test. What I do know is the mold was there again and not one mold remediation company out of 3, Home Inspector or myself can find any water intrusion or dampness anywhere in the house. The end result is I have had another company complete another mold remediation. If Eric is correct the mold will return because we have not corrected an issue somewhere, only time will tell with that. I hope it doesn't return. Eric was very polite, informative and understanding. Obviously he was not pleased with the review remaining, I will say this, he called and was willing to try and remedy the situation, apologized for the lack of communication and the entire situation. He said he had no record of any of the messages that were left. He also said there was a warranty.
    - Rhonda O.
  • C
    Puroclean Water, Fire, & Mold Experts

    I was preparing to purchase a house and the inspector had seen what he thought was mold. I have a partial finished basement and a concreted crawl space. The owner showed up and inspected where I said the mold was. He told me what needed done. The next day he sent me an estimate of $4,164.42. He didn't check any part of the finished basement. I called another company for an estimate. When they came and did the inspection they took out ceiling tiles in the finished part of he basement and showed me mold above them also. They said it was probably caused by the dryer vent pipe being broken and discharging the damp dryer air into the basement. There estimate to clean the crawl space and the finished part of the basement was $2,800. I just was not impressed with the thoroughness or the price of PuroClean


    - Rhonda O.
  • A
    House Doctor Pomales
    Owner was a great guy and had a team that took care of our problem. Restored the home to good living conditions.
    - Gina S.
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Mold Removal Experts in Lancaster

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