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Window Replacement reviews in Lakewood

  • A
    Window Universe
    The Window Universe team were fantastic from start to finish. Explained entire process and we were kept updated throughout the process. Our 100 year old house looks new. They truly care about the work they do.
    - Don K.
  • A
    Solar Windows and More
    the company had a miscommunication as to which crew did what? One assume the other crew was to do the window trim. It was resolved immediately the company did apologized for the mis communication. finished work and appearance look very good.
    - Louis G.
  • A
    Window Universe
    Everything about working with Window Universe was a plus. The salesman came out and asked what we where wanting to do. It���s good to be prepared. We had stopped at the showroom earlier in the week for a quick tour of window styles and selection. We told him what we wanted and asked a few questions we had a quote in 30 minutes. 14 windows and a sliding patio door with a transom was right on par for our budget. The measuring process was super easy and fast. The installers were great and asked if we had any special request. The install was done in less than two days and it is beautiful inside and out. We couldn���t be happier. I would use this company again without going out and looking for quotes.
    - Paul K.
  • A
    Paul Driver Construction & Handyman Services
    We have used Paul and his crew numerous times now, and will continue to do so. Each and every time he consistently does great quality work. This time around we needed more than just a paint and refresh for the rental unit between tenants. We were replacing some windows and there were several large repairs needed as well, and we could trust that the jobs would be done on time, on budget, and with great quality and care. He's honest about what needs to be done, and all jobs, big or small, are done with the same attention to detail and efficiency. I would highly recommend him and his crew for any project. He consistently gives excellent results.
    - Andrew G.
  • A
    Universal Windows Direct
    I just bought my first home and I knew i needed to replace most if not all of the windows. My work schedule is very unforgiving and Jake worked around my schedule to make sure we were able to go over all of my options and what would work best for me. Jake was truly a joy to do business with! He is extremely knowledgeable and professional. Overall a great experience!
    - Catherine R.
  • A
    Paul Driver Construction & Handyman Services
    Paul and his incredible crew Are more than just handymen . Paul pays attention to detail and is very professional and neat. His workmanship is outstanding as he takes pride in his work. Another great feature of his work is that he will do little things as needed without being asked. We plan on completely renovating the third floor of this home in the future and I will not hesitate to hire Paul Driver for this job. Electrical, plumbing, construction, flooring, painting and more. His experience is obvious as he made many suggestions which saved us money and enhanced the beauty of our home . I am from out of town, and did not know anyone to call. Had 2 previous contractors look at home but never heard back from them. Paul was recommended by the previous owner and so glad he did. Fabulous job. Couldn't be happier. For photos of his work check out our ad to rent this unit on zillow. 2223 Lewis Drive. Lakewood Ohio
    - Al S.
  • A
    Window Universe
    Was a very pleasant process from beginning to end. Window Universe quoted us for two double hung windows that were in our price range. They were able to meet our tight deadline. Windows were installed correctly and contractor made sure to identify the imperfections in the exterior wall of our old home. Would recommend them to anyone and will definitely be going back to them.
    - Magdalina B.
  • B
    Window Universe
    The job went very well, it took @ two days. Four guys, originally just 2. Kenny, Mark, Jonathan and Eric. They were really punctual and very accommodating and showed very good professionalism and politeness. This was a tough job, a complete tear out and install, taking out the old steel casings in a brick ranch and had to frame new wood to go inside the new openings, etc. I noticed some flaws, and reported them to the company. Nevertheless I'm pleased with the new windows, and the job the workers did. I will update later about how and to what extent the blemishes are resolved. I am happy with the Prairie design and the Oriel windows and the beige color over the white. Kenny reported what was a concern with a couple of the windows. Company responded to some of my concerns. Will update later, about how they resolved everything.
    - Diane D.
  • A
    Solar Windows and More
    John and Valarie were very efficient. Their attention to detail and workmanship was very impressive. The windows look great from both outside and inside.I would highly recommend Solar Windows to anyone. And maybe you'll be fortunate to get a team like John and Valarie to do the work.
    - bruce m.
  • F
    The Remodeling Group Inc. (Window Depot)
    Not worth the aggravation or price of admission to the circus show. He certainly is good at making you believe he is giving you such a special deal with superior quality and customer service but once your signature is on those dotted lines the smoke and mirrors become evident. The prices go up and the deception is on. Expect to be cancelled and made to wait on original installation dates (both houses) then unsatisfactory work (both again) . When your dissatisfaction is made apparent you get a promise that it will be taken care of right away and will call you tomorrow with a time they will be out to fix it (expect a minimum of a week on both) . About 3 weeks later I got a phone call from some guy on a Sunday afternoon that he showed up for a job and the lady wouldn't let him in so he would be over in 20 minutes to take care of the issues. when I informed him I was at another location in a meeting he was put off and I was told that since I was cancelling this time today and being difficult that he didn't know when he could be back out but it would be a while.I was like it's already been awhile and that I did not have an appointment set up so how was I canceling it. I said well lets set up an appointment and was told no It wasn't a priority to them so when he gets to it he gets to it. Weeks later I finally get a call he will be out tomorrow at noon. Arrival time after 7pm. Only rectified the problem on 2 of the 3 windows that I was compromising on of the 5 windows that should of all been taken care of but since 1 was in the utility room and the 2nd in the tool room I wasn't as concerned because nobody really sees them. Even though agreed upon work is not completed I was Threatened by the owner with a lien on the house and ''other worse things'' such a poor imitation of Tony Soprano it was. Life is to short to deal with unneeded aggravation so I paid them in full knowing I can get these windows finished myself better then there work in another month when my schedule lightens up. Wish I had seen there ''F" rating sooner though
    - Robert S.
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Window Replacement Installers in Lakewood

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