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Window Universe

in business since 2003

Business Overview

customer rated

293 customer reviews

7 years on Angie's List

Contact Window Universe

Phone Number

(216) 485-2656

Address

17411 Detroit Ave
Lakewood, OH
44107

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Request a Quote

About Us

Window Universe has become the leading window and door company in town. We are 100% locally owned and operated. Due to our size we can offer big company pricing and warranties along with the care that a local company provides. It's the best of both worlds. We offer full service energy efficient replacements from very economical vinyl windows to complete full frame historic wood windows and everything in between. Give us a call to see what so many other Angie's List members have been raving about. This is the reason you signed up for Angie's List.

Contact Window Universe

Phone Number

(216) 485-2656

Address

17411 Detroit Ave
Lakewood, OH
44107

View larger map

A

Review: Window Replacement Service
2 weeks ago

Replace 4 sliding glass windows

Fantastic! Couldn't be more pleased.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
3 weeks ago

I had 5 windows installed

Window Universe was very professional. I was quoted the cost of replacement windows and the quote was just that...a confirmed quote. I was not given the runaround of discounts and within 15 minutes..another discount followed by a lengthy waste of my time with made up phone calls to “the boss”. The Window Universe crew arrived on time and were very cautious while working in my home....being aware of dirt or mud that may be brought in since it was raining throughout the time they were at my home. The crew did a fantastic job....worked quickly...and cleaned up after and were extremely courteous. I am very satisfied with them. As far as the Window Universe product...I am very satisfied with the product. Beautiful windows....the structure is solid....I have found no drafts....they are secure.....I would highly recommend Window Universe. Angela
Services Performed
- Window Replacement
A

Review: Window Replacement Service
2 months ago

20 new windows

The Window Universe team were fantastic from start to finish. Explained entire process and we were kept updated throughout the process. Our 100 year old house looks new. They truly care about the work they do.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
3 months ago

Replacement Windows

From my initial quote till the installing team left my house, this has been a fabulous experience. Window Universe made buying windows simplistic with their straight forward , no bait and switch approach. The initial consultation with Chad was simple. One of the reasons I chose Window Universe is because the sell a great window-The Okna Echo Pro 600, so deciding to move forward was easy. The pricing is straight forward, which made it quick and easy. While waiting on my windows to be made and my installation date, Sharon updated me without fail every Friday. When my windows were installed the installation team was beyond my expectations. Not only were they very skilled, but extremely professional and very down to earth and friendly. I don't usually write reviews...but given the fact of all the horror stories regarding window companies, I felt Window Universe certainly deserved mention. This is a top rate company. They did everything they said that they would do. I give them my highest recommendation.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
4 months ago

Whole house window replacement (27) and replacement of 4 patio doors.

This company (Window Univers) was top-notch from start to finish. The sales team as well as the installers were just wonderful to work with. Always on time, ready to work for hours in the awful heat, they left their work areas spotless when they left each day. Our two cats and two dogs loved them as well! They were kind enough to even bring the dogs treats ( : We couldnt be happier with our finished project. The windows and doors are beautiful and operate so much easier than our original windows and doors. The price was very reasonable as well. We are already discussing our next project with them. I would whole-heartedly recommend Window Universe to anyone looking for replacement windows and/or doors.
Services Performed
- Window Replacement
- Door Installation
A

Review: Window Replacement Service
5 months ago

Whole house window replacement

We were referred to Window Universe from a friend who had recently purchased windows for his own home. He had thoroughly researched and compared many of the well-known window companies down to how their product was engineered to how well it performed. Upon meeting with Lance to give us an estimate, we knew this company was first class. From that initial meeting through completion of our whole house window replacement, the experience was perfect! Everyone on the Window Universe team is knowledgeable, personable, and professional. Thank you for providing us with a stellar customer experience! Francine & Jim Ciaccia Strongsville, OH
Services Performed
- Window Replacement
A

Review: Window Replacement Service
8 months ago

House of windows and sliding glass door

Excellent to deal with from start to finish. Full house of windows and sliding glass door installed. Chad came out for the quote. No high pressure nonsense, they have an excellent product and fantastic customer reviews. You will have your quote in under an hour. No half price games, no promos, just a fair competitive price. Windows were in and installed within 8 weeks of order. The installers Eric and Mark were punctual, neat, thorough and polite. Not subs, permanent employees that have been with the company for several years. Definitely would recommend!

Service Provider Response
Thank you for noticing how we are different and for sharing it with other Angie's List members. Our goal is always to have happy customers and we work tirelessly to achieve reviews like this. Thank you so much for you business!
Services Performed
- Window Replacement
- Door Installation
A

Review: Window Replacement Service
11 months ago

Replaced 10 windows and 1 custom-sized door

Contacted because of positive reviews on Angie’s List. Easy to set up appointment for estimate. Explanation of products was very helpful and informative in a no-pressure, straight-forward presentation. Pleased with estimated cost. Sent us weekly updates on progress of ordered materials, which arrived in the timeframe they promised. Installation crew was punctual, professional and pleasant to deal with. Installers were careful in preparing their work areas and thorough in their clean-up. Had approached the prospect of replacing 10 windows and a door with some dread even though they definitely needed to be replaced. Couldn’t believe how well the project actually went. Am enjoying looking out my new windows and using my new door!

Service Provider Response
Such a wonderful review! Thank you so much for choosing us to complete your project. Remember, we love proving how great our service is so if there's ever anything we need to address, just let us know and we'll be there!
Services Performed
- Window Replacement
- Door Installation
A

Review: Window Replacement Service
11 months ago

12 windows were replaced

From start to finish, the installers were very professional. They were on time, the work progressed smoothly, all scrap material and dust were removed and they answered all questions and demonstrated the features of the new windows. The installers were friendly and a pleasure to interact with throughout the two day process. There was also a minimum of time when the old windows were removed and open air was circulated. We appreciated this as it was cold during the installation and they compensated for this by working more quickly.

Service Provider Response
Thank you for trusting us with your project and for sharing your experience on Angie's List! We take a lot of pride in being thorough and always hope to get great feedback like this. I hope you enjoy your windows for a long long time! If there's ever anything we need to tweak or adjust, just let us know - we take a lot of pride in our level of service after installation are complete.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
1 year ago

3 panel sliding glass door

They were very professional and friendly. Did an excellent job. Were on time.
Services Performed
- Window Replacement
- Door Installation

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