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Roofing reviews in Lakewood

  • F
    Roofsmith Restoration
    During the initial meeting when we received our estimate and up until the day we signed our contract, we were very pleased with our decision to go with Mike and his company. He had lots of information to pass along, plenty of "5 stars" and "A Ratings" with documentation to prove it. Lots of wonderful talk and paperwork showing how important his clients were to the success of his company. Once we signed our contract everything began to go downhill. It took more than 3 months to get the new roof put on (was told no more than 4 weeks, weather did play some of a roll in this so we didn't hold a grudge over it). However, they came and installed an entire new roof and tear down in one day while my wife and I were at work, no notification they were coming or working at the house that day. No chance for us to see what it looked like below the shingles, no chance to meet his subcontractors, no chance to take the dogs somewhere for the day. The very first rain came just a few days later, we had 2 new leaks. Mike wouldn't return our phone calls and it took another 8 weeks for them to come out and fix the damage (on the outside, we were responsible for all the new damage inside the home). Another 5 months went by, playing phone tag and exchanging text messages with Mike. We were continually told we were next on the docket for gutters. Finally we cut our losses and hired another company to do it instead. No apology, no coverage for new damages, and overall a terrible experience that I would not hope for any homeowner. In the year and half since, we have had to do more repairs on our "new" roof, and rather than use our warranty we have paid to have someone else come and work on our home. Our money deserved to have gone elsewhere.
    - Mitchell H.
  • F
    S&K Construction and Remodeling
    Horrible work ethic. Did job in one day. Complete tare off and resheet. Well they thought they were done upon inspection they tore the siding off my front porch left it hanging and they were going to leave it that way until I found it my stack was broken and water was pouring in my home had to call back and come out numerous times ask for the owner to call me and he never did job was way over price for the quality of work done. I would definitely never have them do anything at my house again or refer them to anyone.
    - Timothy K.
  • B
    Triple Peaks Roofing & Construction Inc
    The repairs that were made were good. The fact that they nevr showed up when they said they would and never called was extremely irritating. We took many days off work because they said they were coming but didn't. When we called the raceptionist, she could never locate them or give us a reason why they weren't there. When we called the owner, he was able to locate them and get them out to our home the same day to complete the job. I feel they need to do a better job communicating with their customers.
    - ANNETTE C.
  • A
    Home Exteriors Roofing, Siding and Windows
    The final product is gorgeous. City inspector, neighbors, friends driving by, etc have all commented on how pretty it looks. Overall I am very pleased. It's easy to give great customer servcie when there are no issues, but the sign of real customer service is displayed when there are issues. Gary and the team addressed my questions and issues right away. As with everything, there were good and bad things associated with this project. I listed them out below: Before Gary came out to show samples and give estimate. I wanted dark brown (espresso) in dutchlap and shake style. This was a new color for 2018 and originally he thought it came in both styles It turned out it did not come in the shake. This made the process take longer as I wanted to see other samples. Gary was very patient with me and got every sample that I requested and delivered to my house. Once I finally narrowed it down, it was not long before he called to schedule the install. I bought my own awning and Gary said it was fine for the guys to install it. He suggested going with a brown awning on the side of the house instaed of white. He was right. I would not have liked it in white. The first awning I bought was not great. Rodney gave an excellent refernce of a company who makes them. The awning company did a great job. During I thought the people working on the siding were employees, and I got the impression they were subcontracted. A big reason I chose this company was because I thought they used their own people. That being said, these guys were great to work with, so it was ok. The guys who installed the siding and the crew who installed the gutters were both very pleasant and great at what they do. I would recomment paying attention to what is happening at your house and asking questions. There were a few things that did not go as i wanted (ie the back of the garage trim was not finished, they broke a screen, covered my doorbell on the side door, and installed the house numbers incorrectly). Everything that i pointed out to the team or mentioned to Gary was taken care of very quickly. I will say there was a lot of small debris, but I walked the house every week and picked up nails, and metal pieces. They had to cut one of the bushes, and I wish I had known as I would have had it cut for them. There was a lot of waste- it seemed there was a lot of large pieces thrown in the dumpster. The guys ran out of siding on the garage and Gary had to order more for them to come back and finish. After The siding slid down on the top of the garage. Gary came out right away and inspected for me and had the guys come back. They nailed it up so it would stay. That install didnt seem right to me, but Gary and the city inspector explained why it had to be that way. They painted the nails so that they weren't as obvious. I also noticed that they didnt caulk all the way around the windows, only the top and sides. Gary and the inspector both said that was ok from a water perspective. I got the bill at the end when it was all complete and it included some items from the original estimate that were removed and also did not include the addition of shake on the back dormer. I spoke with Gary and it was immediately corrected.
    - Jill F.
  • F
    Brad Smith Roofing Co Inc
    I'm not much for rating companies I didn't actually use but this situation was ridiculous. I had them in June 19th to review the work. The person who came out was great - personable, articulate, thorough, etc.... After that, crickets. I called them after three weeks and was told, "I know they're busy. I'll let the salesperson know." A week later, still nothing. RIDICULOUS. If you're too busy to get me a quote, you're doing something wrong.
    - William B.
  • B
    Barbera Home Improvement
    Very happy with my experience. Barbera was friendly, honest and affordable. I bought an older home in Lakewood that had 3 layers on it, other roofing companies I contacted made a big deal about this. Other companies wanted to charge me over 3,000$ for the tear off and another 10,000 for the roof. Barbera came in at 6200, after the wood that needed to be replaced it was 6400.
    - Sean C.
  • A
    All Weather Roofing
    Mike had done a great job on my garage for a reasonable price last year. So I called him to do the house roof and the experience was similarly excellent. Mike said materials had gone up since the estimate last year, but he offered to split the difference. We scheduled the work, which again occurred while I was not home, which was great. Got a call from Mike the morning of the job and he was a bit distressed. He mentioned that a previous owner had done the roof in an illegal way and even provided a picture. I don't know anything about roofs, but it defintely seemed odd the way there was exposed insulation with gaps under what had been a couple layers of roof. Mike offered to do the extra work for $2000 more, depending upon material costs. This was still cheaper than another estimate I had gotten, so I OK'd the work. After Mike procured the extra materials he said he was able to save me $600 off that increase. Looking at this from the outside, it might seem kind of shady. But I mentioned what happened to a couple people that know a bit more and they agreed it was legit. Plus Mike's excellent work on my garage spoke for itself. So the work ended up taking an extra day, and on the 2nd day the crew did a good job cleaning up. They did forget to remove the antenna from my house, but Mike sent a guy to do that the next day. All in all, you really cannot ask more from a contractor. Mike said he was basically doing the work at cost with the curveball from the previous owners, and I believe it. So the least I can do is recommend All Weather for other people that want their roof done right for a reasonable price.
    - James T.
  • A
    Home Exteriors Roofing, Siding and Windows
    Gary, the owner of the company, came out to give me an estimate withing a few days of my calling. I got on the list, there were 5 people in my area ahead of me plus had to wait for a good weather day. They got to me in February and had the work completed in 2 day. They cleaned everything up very well too which the guys said was hard to do with some snow on the ground. The finished product looks great!!!
    - Ann C.
  • A
    Brad Smith Roofing Co Inc
    This company has the experience and longevity of a tremendous CLE area roofer. I had Brad Smith do my roof in 2002. My repair this time was minimal, albeit, more expensive than I had thought. Still, I wouldn't get any other estimate because I trust they will be honest about the repair and not make up a list of unneeded repairs to make more money. Now Brad's son has taken over the business. You can count on him being around for another 20-30 years. A lot of companies say your roof work is guaranteed for 30 years. Right. Most of these companies go out of business and no one is there 16-20 years later. Don't be fooled! I used a company the replaced windows and was sold to another company that wouldn't honor the contract from the original owners. Brad Smith Roofing is the best!
    - Diana G.
  • A
    West Side Roofing
    I give West Side Roofing and especially Mark Eisaman very high marks. This is the second time Mark has helped me out and once again he was helpful, fast, understanding, and prompt. I was worried about a section of my home with some missing siding and he eased my fears and got the job done very quickly. I so appreciate his style and efficiency. This was a small job but very important to me and I am grateful for the quick response.
    - Karen T.
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Roofing Contractors in Lakewood

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