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a brick chimney on the side of a blue house with two windows

Masonry reviews in Lakewood

  • A
    Century Chimney Sweep Inc
    This crew was so friendly, and so professional. "Graham" was the name of the sweep that arrived here. They ran a camera all the way up the inside of my chimney, and found a hole where someone apparently had vented something else into it in the past. Smoke, sparks and heat could have got into my attic if they had not found this. They might have saved us from a very bad situation! They also installed a cap to keep animals out, filled in a small hole in our fireplace wall, and put our damper plate back on track.
    - Garrett H.
  • A
    GOOD KNIGHT'S SWEEP
    Scott is great! I have used his services before. He responded to my call within 15 minutes. Very professional and easy to get along with. I was very satisfied with his work and would certainly recommend him to others. I was also happy with my senior discount.
    - ELAINE R.
  • F
    Studio 1351 Landscape Design
    Here are the reasons we would caution potential clients to not use John Miller's services in any capacity. -John lied to us about filing for permits and getting city inspections. When we became suspicious and looked into it with the city, we found that they had absolutely NO record of any permits being granted, plans being submitted, or inspections taking place on our property by John Miller. -John's employees are unprofessional and inconsistent. He and his employees would often show up to the job site at 10AM or later and the staff he employed rotated frequently. -Some of the pictures on John's website do not appear to be his original designs. You can click on the images on his website and search them on Google to find the original sources. -Our new contractor has informed us that many of the prices John provided in his initial estimate were gross exaggerations. For example, he lists the cost of 1 bluestone monolithic step at ~$1,000 when, in fact, it's closer to $300/step.
    - Andrea P.
  • A
    Blank Slate Construction
    It was an excellent job with good outcome. I was especially pleased that additional important issues requiring attention were identified as the project unfolded. The quality of the workmanship is outstanding. Good communication throughout the project with excellent follow through.
    - Joseph T.
  • A
    Britishstoneworks LLC
    Everything was done as promised and in a timely manner, especially given the unpredictability of Cleveland weather.  The quality of the masonry, and sub-contracted roofing, is great.  I would highly recommend Nick and his team.
    - Matt M.
  • A
    Ivy League Plantscaping
    We received several quotes for the walkway,  with varying levels of landscaping. We decided to go with these guys because right off the bat they had some great suggestions about the plants and landscaping. Geoff provided me with additional information about the advantages of using sandstone and answered my questions promptly. He made some statements about how they go the extra mile,  and they definitely did. Geoff is the main plant expert (and I am told a great cook!) and did the detail stone work and alignment. Jen has an eye and selected the visual design, added the beautiful blue stone to accent the walkway, and managed much of the work. The third guy with them did a lot of the heavy lifting. They were fun to be around,  and work well as a team. Everyone has a specialty. They took their time to make sure all the details were just right and didn't cut corners.  I am very happy with the results and with the interaction with them. 
    - TIM R.
  • A
    Top Hat Chimney Sweeps Inc
    It's been over a year since this service was provided and I have been meaning to come in and write a review because the world should know how great these guys were.  
    We were going to DIY and my husband accidentally demo'ed the firebox when he was taking down the old brick mantle.  We had several masons come out and Top Hat gave the best bid and seemed the most knowledgeable.  
    FAST:  It was winter and our home was exposed and open due to the demo.  Top Hat scheduled quickly to come in and get it closed back up.  They were on time everyday and finished on schedule.
    CLEAN:  Our attempts left the house filled with soot, which we had cleaned prior to their arrival - so we know how easily it can get messy with this type of work.   They kept the place cleaner than they found it both during the work and at the end of the day.
    FLEXIBLE:  They consulted constantly to make sure the work was to our liking, found that our chimney did not have a cap and added it to the bid without changing the labor price.  The original quote did not include mounting the heavy mantle (3 of the pieces in excess of 250 pounds).  Since they did such a great job, we asked them to add install and they did so for only $200 (it took a solid day) and instead of following the directions that came with the mantle to just glue it to the wall, they mounted it with big masonry bolts and metal ties so that thing is not going anywhere.  
    I was very impressed with them.  They kept the work area clean, arrived on time and worked hard, and gave me a fair price (on the low side of average.)  I won't bother getting quotes from anyone else when I need masonry or chimney work in the future.  These are my go-to.
    - MONA M.
  • F
    The House Doctors


     Company response

    This was a real bad day because we got hung up on another person's job which made us real late for this customer. We are human too and we would like to extend a heartfelt apology to this customer. Sincerely, Bob Vecchio P.S. WE tried to re-schedule for another day but she said no.



     Company response



    HAVE TO SAY THIS. THIS REPORT IS A STRAIGHT OUT LIE. THIS CUSTOMER WAS SCHEDULED FOR THURSDAY SEPT.18TH NOT SEPT. 11TH. CUSTOMER CALLED AND ASKED WHERE WE WERE AND MIKE TOILD HER THAT SHE WAS SCHEDULED FOR THE FOLLOWING THURSDAY. SHE DENIED IT BUT AS A CUSTOMER SERVICE; MIKE OFFERED TO SEND SOMEBODY OUT LATER THAT DAY OR TODAY; SEPT 12TH AND SHE WOULD NOT ALLOW IT. SHE WAS HOSTILE AND MORE THAN UNREASONABLE AND I DON'T MIND SAYING IT. THANKS FOR READING AND UNDERSTANDING. I SWEAR ON A STACK OF BIBLES THAT WHAT I JUST WROTE IS TRUE. THANK YOU, BOB VECCHIO







    Company Response: 



    WRONG NUMBER--BOO--NOT TRUE JUST A VERY SPITEFUL RESPONSE. GLAD HE'S MOVING ON.



    Company Response: 



    This is a total lie. He received a type written estimate in the US Mail. John Bailey ( my employee ) met with his wife. John is in his late 20's and is a "Union Mason" This customer better stick to his full time job because he sure as heck isn't a comedian. My God; we did everything right. Thanks for reading my reply a nd understanding. Bob V.







    Company Response: 



    My wife was hospitalized for over a week and that's why response was slow. Hope this person Understands!!!!







    Company Response: 



    IF THIS REALLY HAPPENED; WE APOLOGIZE TO THIS CUSTOMER. IT RARELY HAPPENS THAT SOMETHING SLIPS BY US; BUT WE'RE HUMAN TOO. "TO ERR IS HUMAN" PLEASE SEE AND NOTE THAT WE HAVE OVER 1,300 ANGIES LIST REPORTS; FAR EXCEEDING OTHER COMPANIES. WE STRIVE TO PUT A SMILE :) ON EVERY CUSTOMERS' FACES. PLEASE GIVE US A TRY. SINCERELY, BOB V.



    Company Response: 



    We tried to save a little time by giving this customer a verbal quote since we couldn't get out to see them just as quickly as they wanted/needed. We tried but sorry that we couldn't connect. we try very hard to be all things to all people and sometimes you just can't. Bob V.





    - terry w.
  • B
    Advance Masonry & Full Chimney Service Inc
    It went ok.  Although I had to call them several times to get scheduled, and yes I understand that they were busy because it was getting colder and they had a lot of jobs, but I had been on the wait list for over 2 months and was getting anxious because it was getting rainy (chimney leaked into house) and colder (mid-Oct), so I called and sternly requested to them to get the job scheduled, which then they did within the week.  The team of 4 guys showed up promptly at the scheduled time.  Because it was a third-story chimney, they put up a huge scaffolding, and were slow and careful building the scaffolding because there were 3 guys up there working from that scaffolding, it was kind of interesting to watch.  But the 4th guy on the ground, who was to be handing up supplies, was a talker.  He talked very loud and would not shut up, and it was mundane stuff like family, going out, things he did, non-stop.  They guys on the roof didn't say much.  It would have been ok if it was occasional, but it was a constant echoing banter for 4 hours.  But the guys on the roof got the job done, and they worked diligently, and the fireplace does not leak any more.  They also cleaned up the whole area nicely.  Just that one guy who was the loud talker, he needs to be quieter.  I am grateful that they were not playing loud rock music like some repair people do.  I would have them again, they did a good job - just if you try to schedule anytime past August or you'll have a hard time getting scheduled.
    - Beverly C.
  • A
    S Bradley Co Ltd
    Estimate was given promptly after I called.  They set up the scaffolding and within days were here to do the work.  It lasted a few days and they cleaned up everything afterwards.  Work was good and we were very satisfied.
    - george d.
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Masonry Contractors in Lakewood

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