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Flooring reviews in Lakewood

  • F
    We had $14000 worth of flooring installed. Flooring Concepts wanted to install the vinyl floor over the existing wood floor. We had some reservation but The staff assured us that it would be ok. Three weeks after installation our refrigerator leaked and damaged the kitchen floor. We had to mitigate the water damage and both layers of flooring had to be removed. We are planning to renovate our kitchen and went to Flooring Concepts to order the product and install the floor when we renovate our kitchen. We were aghast when Flooring Concepts called and told us that they would not repair the floor since the installers did not want to have to do the repairs necessary to reinstall the floor. We received a call from the account manager from Costco that stated he backed Flooring Concepts decision. The person was patronizing and insulting. I think Flooring Concepts should have to repair their own work. I am considering retaining an attorney.
    - Raymond L.
  • D
    JMAC Home Services
    Did not finish project on schedule and only completed about 80-85% of the project before falling off the face of the map. Contractor also failed to clean up after doing drywall work and flooring leaving a filthy mess behind. Would definitely not recommend.
    - Michael B.
  • A
    Hazelwood Floors
    Absolutely wonderful! We can never say enough good things about their company, their work ethic, their prices, and their wonderful employees. The floors look wonderful even though they are 111 years old!
    - Kathi O.
  • A
    Floor Coverings International Cleveland West
    Floor Coverings International did fabulous job with my carpet installation. They were the company that originally installed my carpet when I purchased my condominium, and since I loved the quality of the carpet and padding so much, and the seamlessness of it, I went back to them after I had water damage and needed total replacement. The carpet looked exactly like it was when I purchased it and you would never know that there was water damage. You can���t tell where it starts and ends as the installation is top notch. The team was very professional and got it done in a timely manner. After the replacement carpet was installed, the team walked me though the house to make sure I was satisfied with the carpet and installation and they asked me if I had any questions. After such a stressful time, it put me at ease to work with such a professional and friendly team. I highly recommend them. I am a realtor as well, and I will refer them to all my clients.
    - Sarah C.
  • A
    Paul Driver Construction & Handyman Services
    We have used Paul and his crew numerous times now, and will continue to do so. Each and every time he consistently does great quality work. This time around we needed more than just a paint and refresh for the rental unit between tenants. We were replacing some windows and there were several large repairs needed as well, and we could trust that the jobs would be done on time, on budget, and with great quality and care. He's honest about what needs to be done, and all jobs, big or small, are done with the same attention to detail and efficiency. I would highly recommend him and his crew for any project. He consistently gives excellent results.
    - Andrew G.
  • A
    Gibson General Contracting Inc
    All work was performed to our expectations. This is a century home, one of the exterior doors was a complete install that included cutting an opening in the wall and building an exterior landing with stairs and a handrail to local building code. The other two doors were replacements but required a considerable amount of effort to remove the old door frames. The tile work was meticulous and came out looking wonderful.
    - Tom A.
  • A
    Paul Driver Construction & Handyman Services
    Paul and his incredible crew Are more than just handymen . Paul pays attention to detail and is very professional and neat. His workmanship is outstanding as he takes pride in his work. Another great feature of his work is that he will do little things as needed without being asked. We plan on completely renovating the third floor of this home in the future and I will not hesitate to hire Paul Driver for this job. Electrical, plumbing, construction, flooring, painting and more. His experience is obvious as he made many suggestions which saved us money and enhanced the beauty of our home . I am from out of town, and did not know anyone to call. Had 2 previous contractors look at home but never heard back from them. Paul was recommended by the previous owner and so glad he did. Fabulous job. Couldn't be happier. For photos of his work check out our ad to rent this unit on zillow. 2223 Lewis Drive. Lakewood Ohio
    - Al S.
  • A
    Bill has done my entire house. Some of the flooring is for the second time! We have lived here for 20+ years. We have hired him again and again because he does a great job for us. Our next floor is a bathroom and storage room. He is honest in telling us what is appropriate and will wear well in our hundred year old house. The biggest frustration is that he is busy so sometimes we have to wait our turn. We always do wait because his pricing and the quality of his work are worth it. I have recommended him and been told that he has done the same fabulous job for my friends.
    - Toni N.
  • A
    North Shore Build LLC
    North Shore completely renovated our kitchen and we couldn't be happier with the result. They were responsive to all of our requests and made themselves available to answer questions we had during the process. They finished the work in a timely manner and cleaned up afterwards each day. I would recommend them to anyone looking for a kitchen renovation.
    - Nathaniel S.
  • D
    Big Bobs Flooring
    Installation crew was rude, disrespectful, sloppy, foul. Upon arriving home from work, I was excited to see work in progress. "How much longer?" I eagerly asked. "I have no idea," was the response. "Why does everyone always ask that question? It will be done when it's done." I asked, "is it ok if I walk through? Can I go in?" Response, " You have other rooms in the house besides a kitchen don't you?" Walked into kitchen which reeked of gas. A handle on stove had been bumped and gas was leaking into the entire house. (And both men were smoking just outside.) I opened all windows and went upstairs. Throughout the installation, I was in contact with the salesman via cell with whom I placed the order. This was his "best" crew. He was upset at my call. I felt uncomfortable in my own house with no end in sight for the installation. At one point I walked down to kitchen to find the lead workman urinating outside the window on neighbor's house. My deck was used to put out cigarettes, and butts were left in yard. Hours later, when they had finally finished, two of the kitchen doors had not been shaved off enough to clear the floor. How had they not checked that? Their attitude was huffy and disgusted that they had to fix their work. The salesman was professional and caring, which is why I didn't rate this service an F across the board. I will never deal with Big Bob's Flooring again.
    - Linda T.
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Flooring Installers in Lakewood

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