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Recent Caregiver Reviews in Lagrange

  • A
    Hospice of The Western Reserve
    What they did for my wife was awesome, I couldn't have done it for my wife. When I was going to go home and get the icing bottles to take my wife home, they said I shouldn't do that, they will have an ambulance to take her home, and they will have a bed and a potty and a hospital table. It wasn't like you get home and then wait for the stuff, when I got home there was a medical truck down the street and he came here and he brought all the stuff and all the medication needed. He set everything up and about an hour later, an ambulance brought my wife in and they took her in, and put her in the bed. The bed was all made and everything, it was really good. People said that is who we wanted. When she got really bad and her body was shutting down on her, they really took care of her. It was something like family. They stayed here. They were real, they sat you down, and they gave you a booklet which explained everything in there. She sat down and explained the part where her body was shutting down. They stay there like they are family.
    - Patricia C.
  • A
    HOSPICE OF WESTERN RESERVE
    They have a whole team of people who offer supportive care to patients suffering from serious or terminal illnesses and are absolutely outstanding. They also provide the in-home care facility. My husband was at home due to his illness and we used their services. My experience with them was beyond phenomenal. They aren't paid high salaries like doctors are but are still available at all hours during the day or night. They are in jobs of mercy which makes them sensitive and extraordinarily patient. They are professional and caring. You couldn't be in better hands.
    - CHARLOTTE & JIM F.
  • A
    Hospice Of Cincinnati
    Very professional and concerned about the paitent as well as other family members and caregivers. Would not hesitate to recommend to others.
    - Thomas C.
  • A
    Hospice of the Western Reserve
    Staff was very punctual caring and helpful. They provided counseling to the family, counseling to mother and after she passed away they assisted with cremation process. Their assistance made a very sad and stressful situation much more bearable. Would gladly recommend them to anyone who needs hospice services.
    - SHAWN S.
  • A
    Hospice Of The Western Reserve
    They were very good with my mother. They were very attentive.  They sent cards and had good follow up with us. They were there when we needed them and they were quick when my mother needed medicine.
    - Rita V.
  • A
    Visiting Nurse Service and Affiliates
    I never saw the person who came.  I was in the other room and I was drugged pretty well.  My husband said that it was easier than what he thought it would be when they left.  He told me that they came in and set everything up for me and I’m good to go.  Everything was good.  So that was easy.  My husband was quite pleased with the fact that they came within hours.  When we called them it was late.  By the time they let me go, it was dark outside.  I had no idea what time it was but it was dark.  When I came home, the nursing staff or the social worker told me that they would get me what I needed if I call them.  So when I called them and sure enough, they asked me about my location and they said they would be there, and they came right out.  They were there immediately.  They helped my husband a lot at that point of time.  I would absolutely use their services again in the future.
    - Peg H.
  • A
    Hospice of the Western Reserve
    My father was with them for 15 months for hospice care and they were outstanding. They provided excellent service, support and compassion. The administration and everything about them was seamless. I would use them again in the future.
    - Jim S.
  • A
    Hospice of the Western Reserve
    They were recommended by the hospital and they were there right from the beginning. Anytime at night we had a problem they would come and help us out. They were always there for anything we needed. They brought in bed, oxygen and everything we needed. Even when my mom passed away in the middle of the night and they came out and took care of everything. They were wonderful and were excellent.
    - Elaine M.
  • A
    Summa - Akron City Hospital
    The lady at Summa - Akron City Hospital Hospice was very honest and open, and my mother-in-law loved her for that. It took us a while to get on the same page but it came good.
    - Gary L.
  • D
    Hospice of the Western Reserve
    Dr. Jeffery Spiess, the head physician at the Ames Family Hospice Center in Westlake, OH, told me, as I was my Mom's Health Care Power of Attorney, that he was going to and quot;pull rankand quot; and do what he wanted to do regarding making decisions in my Mom's care. Dr. Jeffery Speiss didn't even know the amounts of morphine the nurses were giving her. All the nurses and doctors there ignored me while I tried to explain to them about my Mother, how strong she really was, and why she presented, to them, the way she did (it was because of all the morphine they had given her that morning in her home then again on arrival at the Center). They also stopped all her other hospice approved meds that were life-giving. Earlier, while she was just moderately drugged from morphine, at her home, she said she did not want to go, for she knew she could handle her current condition one way or the other. She wanted to remain home to live or or to die. The Ames Family Hospice Center's (also the Hospice of the Western Reserve) doctors and nurses are not skilled on differential diagnosis, seeing each person as someone with an unique medical history and look at other possible reasons for the way a patient is presenting they way they are. In my Mother's case, the result of excessive doses of morphine was taking away my Mother's natural ability to come back to her balanced state of homeostasis. I was totally shocked when I arrived at the Center, after just being with her a day and a half earlier, seeing her in her current morphine induced defenseless state. I, being the child that lived near her, was always with her when she was ill, never saw her this feeble and powerless. Believe me, and anyone who knew my Mom, that she was very strong, in all ways possible! Upon her arrival, they also failed to look at her most recent lab results (which I already looked at a couple of days earlier, that were posted on-line, on her Cleveland Clinic 'my chart') showing good kidney function along with all other tested factors in good range. They kept saying, after she was only there a half of a day and on all the morphine they were giving her, and quot;her kidneys are shutting down.' After about 2 hours of giving her obscene amounts of morphine this is, what I feel, created the perfect storm to and quot;shut her vitals down and put her to sleep.and quot; I've learned more about hospice now, and I take total responsibility for entering my Mom in hospice. I should have done a better job at researching their limited skills at actualizing a quality of life for my Mom. I took other's views and suggestions on what hospice is. In retrospect, I should have chose palliative care. Tread lightly on the decision to get hospice involved. I ask you to remember that A DECISION carries a huge responsibility and WILL have an outcome. We are all here today because of the decisions we made yesterday. Please know that my thoughts and feelings are from 'my' meaning of what I experienced with the Hospice of the Western Reserve regarding my Mother. Unless you are or a loved one is actively in your end of life dying process, I would offer a suggestion to NOT call hospice in. The employes I dealt with were very limited in their knowledge of quality life giving skills while managing my Mothers life. Their protocol seems, to me, to not have been changed since their inception, thirty years ago. My feelings are that they LACK in the SKILLS to manage one's quality of LIFE but are NOT LACKING in SKILLS to manage one's DEATH
    - Toni S.
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Caregivers in Lagrange

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