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Medical Specialist reviews in Kettering

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  • Not sure how it went. The office uses an app for all communication, but the app is demonstrably broken and will not allow me to see any communication from the office, or any appointments or test results. I reported this to their office and have never heard from them since. I missed two appointments - one for the CT scan, one for follow-up - because they apparently are still using the app; their only communication with me is to send an email saying "check the app for new information." Yesterday I received an email saying the reason I can't see results or communication from this office is because they are not part of some "network" even though this is the office that had me install the app in the first place. For all I know I have also missed an appointment to review the CT scan results. A month after the CT scan, and I have absolutely no idea what the results are, and the office doesn't care enough about their patients to do anything beyond continuing to use their broken app to communicate with patients.
    - Greg H.
  • For years it was OK. My first doctor was Dr. Peterson. I quit going to her because she kept insisting that I take estrogen, which I was not going to do. Then I began going to another doctor, and somewhere along the line was switched to Dr. Parks. I have absolutely nothing negative to say about Dr. Parks medical services. On June 1 I had an appointment with Dr. Parks for my regular exam and to discuss a problem. The day before the office called me to say that because I am currently uninsured that they "couldn't" see me. I told her that I was planning to pay at the time of the service but it didn't matter. I tried to explain the circumstances that led to me being temporarily uninsured but she didn't care. I asked why they would do this to me and she didn't know. Wow! This office thinks it's OK for me to go without needed medical services because I am temporarily uninsured! Obviously I will never go back. Now I have to start all over with another doctor, and can't get an appointment right away. I hope for my sake that the problem I wanted to discuss is not serious.
    - Wendy M.
  • Scheduling is a joy.  There is never an overbook, a waiting line, or delay.  If you have an appointment for 2PM you are seen at 2PM, now question about it.  Several of my visits have been for routine cleaning of the microphone ports, ear plugs, etc.  This is a service that I would gladly pay for, but it is free.  Even when I've insisted on paying, it was courteously declined.  Butch is a very patient man.  He always takes time to explain what he is doing, what the results are, and what the implication of those results are.  The products are top notch and the best value on the market.  The friend that referred me confirmed that through considerable research.  I did the same. 
    Recently while on travel I lost a pair of  hearing aids.  I was sure that was a $2000 mistake, but not so.  Butch had included loss/damage insurance in the original price, so I got a new pair for the cost of the deductible, $240. 
    I've never been treated so well by anyone in a medical specialty as I've been treated by Fairborn Hearing Aid Center, by Butch.  You just can't go wrong with that guy!
    - Norman W.
  • I work for a local company that genetic testing that allows patients to better identify which antidepressants work best for the body.  I got the test for free as an employee and was thrilled to see why I was always experiencing so many side effects and lack of therapeutic response from my medications.  It was because >75% of them do not get broken down well by my liver.  Anyway, I brought my test results to Dr. Yadwakar and she wouldn't even look at them.  I told her I wanted to change to Pristiq (one that is genetically effective for me) and she kept trying to push Effexor on me.  I told her to please look at my test results and that it was in my "not effective, high side effects" category.  Again, she wouldn't look at it.  She eventually gave me the medication I asked for but told me that I shouldn't have high hopes for medications as most depressed people "are always sad regardless of medication". She had terrible bedside manner and would not listen to her educated, knowledgeable patient.  I will not be returning.
    -Alison
    - Elizabeth H.
  •  The following review concerns one of the doctors at the clinic.  His name is Dr. Hick.


    The definition of a urologist is: a doctor who specializes in the health, diagnosis and treatment (both medical and surgical)  of the urinary tract.  Dr. Hick does surgery and nothing else.  He does not fit the definition of a urologist.

    My husband saw Dr. Hick for what proved to be ureter cancer.   He saw him only twice, once before each procedure.  Other than those 10-minute consultations, there was no other contact with him. After the second procedure to remove the cancer, he underwent a form of chemotherapy for six weeks.  These treatments were done by the clinic's treatment nurse.  She was his only contact person for  three months.  While the nurse was helpful with supplies and treatments, she could provide only vague generalities in response to probing questions.  We later found out that Dr. Hick has no office nurse.  He works alone.

    After the surgery, he was unable to urinate completely.  He was advised to use catheters 3-4 times daily. We asked why this happened, how long it would last, and if there was a medication that would help.  She gave us vague answers, and the surgeon was inaccessible. My husband  became seriously ill with a drug-resistant urinary tract infection.  He was treated at the hospital and by his primary care physician. Even though this was a urological problem, Dr. Hick did nothing to address it.

    After almost four months of this lack of care, he transferred to a doctor in a multi-disciplinary setting who truly is a urologist.  He placed him on a medication which has helped him greatly to urinate normally.  He took care of another UTI with medication.  He performed a cystoscopy which showed that there is still cancer in the ureter, and, despite chemo treatments for six weeks to prevent bladder cancer, it is there too.

    My husband's four months with Dr. Hick was a total waste of time.  And, with cancer, you don't have time to waste.


    - Barbara B.
  • We go to Dr. Tracie Bolden for primary care. She's part of Fairfield Road Physicians. I've been with that practice for maybe 25 years. She took over for my physician, Dr. Park who took another position up the hospital. I knew her beforehand. I would use them again.
    - SONDA P.
  • I visit them regularly and have seen several doctors in that practice since that time due to turnovers.  All have been professional.  I was diagnosed with prostate cancer in 2008 and had robotic prostate surgery at that time which was successful.  I currently go back annually for follow up to be sure that the cancer has not returned. This is covered by my health insurance except for a $20.00 copay so I can't really comment on the cost.
    - James W.
  • She performed or prescribed all the test necessary on an annual physical.  She is very caring and compassionate.  I am
    really impressed with her office staff, too. Sometimes Dr. Jeanne is the one to call you with results, not her staff. 
    - Joyce R.
  • The things she ask me to do all relieved my pain. I am still gluten free, but can have dairy now. I tried to ease some gluten back into my diet with bad results and pain starting up again.
    They are really a great bunch of professionals in the office. Both my husband and myself are patients there and have be happy with our visits and care.
    - Donna G.
  • The Jenkins Clinic is really friendly, incredibly punctual (if I arrive two minutes late, by the time I've signed in the nurse is ready for me), and set up to do a lot of useful urology things in-house.
    Their billing and scheduling people are friendly and knowledgeable, and happy to go find nursing staff to answer questions if you've forgotten something.
    During a visit, I am usually grabbed by the ultrasound tech (who is amazing and has a wonderful technique that doesn't leave sticky gel all over you), then handed off to a nurse.  I am sent to pee in a cup, and then to my doctor's OFFICE (not an examining room, an office!), where they talk through results from last time, symptoms, and questions I have.  Then we move to a nearby exam room for a physical exam (if necessary) and then back to the doctor's office to discuss the results of the exam and any questions I've thought of during the exam.
    I have never felt less hurried and more valued by the process of a doctor's office.
    On the down side, because they follow the Mayo Clinic model and you are assigned to one doctor, if that doctor is out you can't just see another member of the practice--and the receptionist and nurses get pretty mean and nasty if you try.  I was told that I would have to "start all over like a new patient" if I wanted to see another doctor while mine was out of town.  Ick.
    With my kidney stones, I've also been confused by little lapses and unkindnesses--when I called when my home urine collection kit hadn't arrived after a week, I was brushed off.  And when I asked if I needed to strain my urine for stones, they said "no, not helpful unless you want to go find a strainer at a pharmacy" (hint: no pharmacies in the area have a clue what you're talking about and I couldn't find one that sells urine strainers for kidney stones)--but then they asked why I hadn't collected any stones when I came back.
    Overall, my experience has been positive, but it's slips like this--especially when it comes to not being proactive about helping me prevent stones in the future--that makes me think I may look for a different urologist if I ever have a problem again.
    - Sophia F.
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