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Gas Leak Repair reviews in Kettering

  • A
    Logan A/C & Heat Services
    We called another company on the Sunday before Thanksgiving - 2015. It was very cold outside, so the furnace should have been running. We woke up to a 55 degree house. The other company came and restarted it, but said they'd sleep with the windows cracked because CO could build up. Gee, thanks!! They didn't offer any other solution. We called Logan Monday morning early, and they had someone over right away, they told us NOT to turn the furnace on, and they were very concerned for our safety. They came over with an estimate, they had two guys at our house Wednesday morning early, including one who stayed past 8 p.m. just to make sure all was well for our holiday and that when relatives (including an infant) arrived, all was toasty and SAFE in the house. We were very thankful and we recommend them to EVERYONE. We've had them back every spring and fall for a check.
    - Larry B.
  • F
    Narrow Path Plumbing
    I have had 5 good experiences with the list, however:
    This is my third bad experience with Angie's List.

    This most recent visit from Narrow Path walked a narrow path between bait and
    switch.
    If lines cannot be tested, that should be revealed before the visit.
    BTW: I responded to an Angie's List email about this late last week.
    This is the second response I have filed, yet the first one is not on my page.

    My second bad experience came from a chimney company promising a cleaning and
    video of my chimney to see if repairs would be needed. The cleaning went fine
    (I guess), but the video camera was "broken" at the time (though as noted by the
    owner in his rebuttal, it was not broken)
    , so no evidence of damage was presented to me.
    However, they did offer to fix my chimney cracks for $740.00. Didn't bite again.
    No promise of the missing video was ever offered. I complained on my review and
    received a call from the owner who assured me things were on the up and up, but
    never offered to video my chimney for me. He may have done so if I had asked,
    but I decided not to ask at that point. I ended up paying the full amount ($99
    ?) for the cleaning minus the video.
    It was a fine price for the cleaning, so no complaint there, but the bid to
    repair damage I was never shown, as was promised, left a bad impression.
    This was the response from the company:
    Company Response: Hello, (Member name removed)
    I hope you received my voicemail with my apologies, I called
    937-298-1498. It appears we did miss the rescheduling of your roof
    inspection but with the video camera issues I understand your hesitation
    to call us. I bought all new cameras at the beginning of the season
    and instructed all three crews to perform a video inspection at each
    job. I checked the cameras after your review and they are all working.
    I spoke with my new technicians and they had no recollection but after
    my lecture I'm sure this communication error will not happen again.

    Thank you for the opportunity & I wish there was more we could of
    done right to win your trust. Take care & please ask for me
    personally if you are ever willing to give us another chance.
    Patrick Archer
    ARCO Remodeling
    Of course, no partial refund was offered.
    Gosh, too bad the techs didn't remember not being able to video.
    One had the presence of mind to tell me he had worked previously for
    a chimney company that would do repairs when not needed, but assured
    me this company was not like that.
    And, of course, Angie's List knew of my complaint, as it was registered on the
    website...no response from them.
    However, my review was updated 4 days later with a grade of "C."
    FUNNY, I can't remember updating my review.
    Wonder how That happened???
    My third incident was not on my property. A plumber from Angie's List did nice
    work for me.
    I, in turn, recommended them to a soon-to-list real estate client to repair a
    leaky bath tub which had previously damaged the ceiling on the first floor
    below it.
    The job was badly botched. The ceiling was once again damaged and the plumber
    had the gall to claim it wasn't his fault.
    The tub hadn't been  used, as it was a vacant property.
    The plumber offered to come out again and charge for the service.
    I don't know if my client used them or a competitor to fix the damage.
    However, the "client" listed the property with another agent.
    So, my question to Angie's List is whether I can have my $49 back from the gas
    line deal, and a pro-rated amount of my membership fee representing the rest of
    my contract?

    - Wayne A.
  • B
    DEANS PLUMBING
    .First the water heater.  Ours failed suddenly.  Dean's was able to find a replacement with a power exhaust vent and install before most others could schedule an estimate.  Their pricing was quite reasonable and the installer (Isaiah) was quick, professional and courteous.
    The install of the gas line for the range was a masterful job of fitting in the gas lines and shutoff into a tight place.  The dishwasher install was less clean and one of the fittings used failed and leaked (another of their employees did this install).  I called and Isaiah came back quickly and replaced the fitting.  The sink, faucet and disposer install was well done and has been working flawlessly. 
    I highly recommend Isaiah, he's very good, punctual, has good connections in the local area and his work has held up.
    - S R.
  • A
    Korrect Plumbing Heating & Air Conditioning Inc
    They were wonderful.  They also saw that the sprayer on my kitchen sink was hanging out awkwardly and they took a look at it.  They found that the weight that was supposed to go on the hose, went on the wrong line.  So they fixed that for me too.  In addition to making sure the inspector from the city came out to look at their work on the gas line and log installation.  I would highly recommend them.
    - Sharon T.
  • A
    NUGENT PLUMBING INC
    Nugent Plumbing gave a price and time estimate over the phone, and after I trceived another estimate from one of the four companies called I requested that they put me on thier schedule. They went though the tenant and got the City permit and inspection. They finished the job ahead of schedule and on price. My tenant and I were very happy with the work.
    - Gary K.
  • A
    Korrect Plumbing Heating & Air Conditioning Inc
    The previous homeowner had put in a large soaking tub and set it into the floor.  Unfortunately, the wall and/or tile on the lower wall -- presumably where the tub used to be -- was not done quite right: the grout was cracking and the wall was warpling.

    An estimator came to our house to talk about options.  We settled on cultured marble walls with a caddy at either end.  They took the measurements and sent them off.  When the pieces were ready, they called and scheduled a date/time for installation.  It was a two-day job: one day to remove the existing tile and install the new walls, and another (partial) day to get the new fixtures installed.

    Overall we're very pleased.  The bathroom looks fantastic.  We discovered a slight problem with the tub faucet -- it wasn't anchored/caulked quite right -- but they  fixed that immediately.  The installer also gave us a tip for getting rid of hard water stains in the tub (we've tried a number of things, this works better than anything else).

    On a previous occasion, Korrect fixed a broken drainpipe from our laundry/utility sink.  The break was under the basement floor/slab.  I had misgiving about having someone cut into the floor; but when it was all done, the hole was only about a foot by six inches, and we never had any problems with water seeping up through the new concrete.

    They've also been extremely responsive; for example, when, our sump pump recently died, someone was at my house within an hour.

    And Korrect is one of the few firms that would come to our house when we lived in Five Oaks, for which I will always be grateful.
    - David L.
  • A
    Narrow Path Plumbing
    They were great.  The work was done quickly and for a fraction of the cost of other estimated I received.
    - Stephen P.
  • A
    Korrect Plumbing Heating & Air Conditioning Inc
    Excellent
    - Nancy W.
  • A
    A Atherton Plumbing
    Overall, Ben was fantastic. He completed the work and didn't try to add anything to the job.
    - John R.
  • A
    Korrect Plumbing Heating & Air Conditioning Inc
    I spent about $800 for their service. They were prompt, professional and I didn’t have any problems. They did good work as well. I would definitely use their services in the future too.
    - Sarah U.
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Gas Repair Services in Kettering

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