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Floor Cleaning reviews in Kettering

  • A
    Liberty Maids Inc
    It was great! I have had other services that have not been as conscientious, professional and trained in their work. I received excellent service, courtesy on the phone and overall good customer service. The service comes once a month and I so very much appreciate them. I am no longer able to perform a lot of cleaning tasks and the girls that come do a wonderful job. Thank you very much.
    - Magda H.
  • B
    Emily's Housecleaning
    They are in and out quickly and are very nice. No problem with their charge. It was reasonable. I am disappointed that a date was set and they were a no show. We at least inform people when we can not keep a date.
    - Magda H.
  • C
    All About Hardwood
    Okay. We had a total house make over. All the other companies were excellent, fast service easy to work with, we had gotten used to excellent service from all the providers. The floors were the last thing to do for our big move in date of 8/26/16. All About Hardwood showed up a bit late and they were all kids (maybe 18 years old but looked much younger). I was reluctant to leave my home in the hands of children but thought the owner would be on site at some point...nope. When I returned home our brand new Krauss Pax Zero sink had brown stuff in it and there is still dots of it. All About Hardwood (owner) said they didn't do it and blamed it on the backsplash guy, our backsplash is pure white, but we said just use the sink downstairs if you need to no problem. They started on Monday Aug 1, 2016 and the last time I talked to any of them was about the sink stains on day three of the job. They were gone and they considered the job finished, but we still had a ton of questions, they never asked how we liked the job, they never walked through with us and on day one when I asked one of the kids how to care for the floors, he said I would get a paper with instructions...we never did get that. Over a month later I got an emailed invoice saying to contact their office to make arrangements for payment. I found that offensive seeing as the job was incomplete. Finally after several stories of backsplash and thresholds, (a month later). I finally figured out that the kid from the very beginning never told the owner about the thresholds and adding that charge onto our bill. The owner wanted payment before doing the thresholds. We mailed their payment certified mail and we still have no thresholds and after several days still no contact with the company. I think our floors look okay, but others say the cracks and creaks should have been addressed. We also wanted the sides of our stairs done but was told it would be too time consuming and hard to turn the machine...unbelievable, I assumed that. like the other companies we dealt with. changes could be added and charges added on to our bill.no big deal, I assumed it was all about making the customer happy. Maybe our job wasn't big enough, or maybe the owner is/was too busy, I don't want to think bad thoughts but, I cannot help it when I know that from the painting, to doors, windows, new bathroom, tile, window treatments, plumbing and electrical ALL others did excellent, but All About Hardwood was a negative in an overall, great home makeover experience!
    - Marilyn B.
  • A
    Master Craft Carpet Cleaning
    i am very pleased with this business. They responded promptly to my Angie's List request. They did everything they said they would do, when they said they would do it. They arrived on time. Spot treated everything and did a great job cleaning floors and stairs. They were pleasant and courteous and efficient. Most definitely will call them again!
    - William S.
  • A
    Final Touch Cleaning Services LLC
    Wanda came on time, went ocver our needs with me, then started working right away.  She did everything we had discussed, quickly and professionally and was extremely pleasant and easy to have in my home..
    - clara d.
  • A
    Fabulous Floors of Cincinnati
    He was on time and did a wonderful job on the floors.  He even cleaned the vents without us asking him to do it.  He was professional, courteous and answered all of our questions. The floors look amazing.  We will definitely use him again.
    - Paul M.
  • A
    MOLLY MAID OF SOUTHEAST DAYTON
    Very responsive. I called a couple other services and they were too booked to get to me in the time frame I was hoping for. The manager called the day before to confirm, and then the day of to keep me informed of when they would arrive - a nice value add. The house sparkled when they were finished. I didn't even realize that they'd cleaned the inside of the microwave until a few days later.. and wow -- it was spotless. Very attentive to my needs, and the two individuals they sent did an excellent job.
    - Carol S.
  • B
    Master Craft Carpet Cleaning
    The appointment making process was easy. The pricing was a little confusing. Showed up on time. Preformed quickly. I was a little disappointed in the final result in some of the move traveled areas, but all and all a decent job!
    - JILL G.
  • A
    Master Craft Carpet Cleaning
    They were able to schedule my appointment within 2 days of my initial phone call.  They were professional, clean, and knowledgeable.  I was also impressed with their speed.  They were in and out within a couple hours, and we could immediately use the rooms again.  The carpets were completely dry within about 6 hours.  They also were willing to move furniture, and were careful with the pieces I asked them to move.
    The carpets they cleaned were filled with stains of all kinds: applesauce, coffee, soda, wine, and who knows what else.  Mastercraft was able to get all the stains up and they did not return.  All our carpets look great! no more stains!
    - Jennifer H.
  • A
    Emily's Housecleaning
    Excellent, as always!! Crew is always very efficient and thorough. Always willing to tackle a special task list.
    - Mary M.
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Floor Cleaners in Kettering

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